In-room safe, desk, blackout drapes, iron/ironing board
Check availability

Reviews of Courtyard by Marriott Austin Downtown/Convention Center

3 out of 5
Courtyard by Marriott Austin Downtown/Convention Center
300 East 4th Street, Austin, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frenchie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Apr 2024

10/10 Excellent

Raciel

Liked: Cleanliness, staff & service, property conditions & facilities
Ña
Stayed 1 night in Apr 2024

4/10 Poor

Gabriela

Traveled with group
200$ FOR PARKING??!? TRASH
Stayed 1 night in Apr 2024

6/10 Okay

Karin

Liked: Staff & service
Disliked: Property conditions & facilities
Not like the photos.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful staff, right in the heart of downtown Austin
Stayed 1 night in Apr 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness
Nice friendly service. Comfy beds.
Stayed 2 nights in Apr 2024

8/10 Good

Nancy

Stayed 1 night in Apr 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I would recommend.
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Expedia booked the wrong dates and I was charged a no-show fees. Triple check your dates on check out because Expedia developers are terrible. Fix your front end. It’s embarrassing
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness
Clean, great bedding. Walkable to everything!!
Stayed 1 night in Mar 2024

10/10 Excellent

Taniesheanna

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

6/10 Okay

Susette, Cibolo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking at the hotel is like $57 a day. Our room was near the elevator and we could hear people talking loudly throughout the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kourtnee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet staff in the morning all weekend were amazing they deserve a lot of recognition
Stayed 2 nights in Mar 2024

10/10 Excellent

Silvia

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luggage cart wheels really loud
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 29, 2024
Thank you for letting us know so that we can have them repaired.

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were grateful to get a room at the last minute for Saturday night. Very friendly staff, clean rooms. Overall, very positive experience. The only negatives: parking is ridiculously expensive and the sheets were a little stiff and scratchy.
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 29, 2024
We appreciate your feedback!

8/10 Good

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of street parking. Stayed on the 7th floor from a Thursday until a Sunday and the hot water was only available on weekend days. Weekdays could only get warm water, and that is after a minute or two of letting water run.
Stayed 3 nights in Feb 2024
Response from Front Desk Team on Feb 29, 2024
We're terribly sorry to hear that, but that you for taking the time to let us know.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized in Austin Downtown, convenient to all surrounding areas. Great, well kept, and friendly staff.
Stayed 1 night in Feb 2024
Response from Terry on Feb 19, 2024
Thank you for choosing our location, we look forward to having you again.

10/10 Excellent

K

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our onsite manager and his team is awesome, helpful, friendly. My family is very happy that we had wonderful weekend Also the valet crew awesome.
Stayed 3 nights in Feb 2024
Response from Terry on Feb 19, 2024
Thank you for choosing our location, it's always good to hear the feed back from our guest.

10/10 Excellent

Gale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice!
Stayed 1 night in Feb 2024
Response from Terry on Feb 19, 2024
Thank you for choosing our location, it's always good to hear the feed back from our guest.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!!!
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Feb 17, 2024
Thank you!

8/10 Good

Rik, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Terry on Feb 9, 2024
Thank you for staying with us, please let us know what we could've differently during your stay to do better next time.

10/10 Excellent

Danee

Liked: Staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Feb 2024
Response from Terry on Feb 9, 2024
Thank you for staying with us at the Courtyard/Residence INN, and taking out the time to give us a review. Please come again, so we can keep providing excellent service.

8/10 Good

Wes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't fond of the loud exterior noise even being on the 7th floor (even with a white noise machine). The breakfast Buffett ($22 per person) was expensive for the quality/amount. The staff at the restaurant should have been friendlier our first 2 days visiting. The hotel staff was very friendly and accommodating!
Stayed 3 nights in Jan 2024
Response from Front Desk Team on Feb 17, 2024
We appreciate your feedback!

10/10 Excellent

Chehala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 17, 2024
Thank you!

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!!!
Stayed 1 night in Dec 2023
Response from Front Desk Team on Feb 17, 2024
Thank you!

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I really like the convenience of being so close to the convention center where my daughter was having her volleyball tournament. It took a long time for the water to heat up in the shower and sink in our room. TV service was lagging and signal kept cutting out. Could watch tv for more than 5 min before the screen froze
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Feb 17, 2024
We appreciate your feedback!

10/10 Excellent

Kayla-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great however couldn’t adjust my thermostat for the ac to run as needed this was my only complaint
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 17, 2024
We appreciate your feedback!

10/10 Excellent

Joey

Liked: Cleanliness, amenities
Amazing
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years
Valet was a bit rough but overall it's a friendly place and would recommend and come back again.
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

FranceLise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Loulou the valet to the front desk, we had an excellent time at this hotel.
Stayed 2 nights in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Everything I needed
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

6/10 Okay

Miguel

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

MATTHEW J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Endo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

cedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely extraordinary
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

ERICA

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Tuong-Vy

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the convention center the staff was very helpful and polite
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in downtown Austin! Great service and cleanlinesses!
Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 3, 2024
We appreciate your feedback!

6/10 Okay

Christina

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean and it was easy to find. However, they’re online statement about what kind of cars they can camper is not accurate. They state they can camper anything under 6’8 . However we arrived and were told that we had to find our own parking. The bathroom wall needed to be wiped down from a splatter. Eating and bars are a couple blocks away. There is a restaurant and Starbucks connected to the hotel though.
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 5, 2023
Thank you for your feedback.

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great except for the stiff mattress on my bed. I only stayed for one night, so it wasn't that bad.
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 5, 2023
Thank you for your feedback!