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The stay cost me over $400 for one night with valet parking. Considering the price, the rooms werent as nice as other Hyatts, there wasn't even a complimentary water bottle for coffee, water in shower barely heated and pressure was weak. Pillows were hard, ac unit was loud and never shuts off all night.
The staff, especially the reception team, were courteous and professional. Mia, was patient and made check in trouble free. Thank you!
Christopher
Stayed 1 night in Apr 2024
6/10 Okay
damaris
Traveled with family
Apr 21, 2024
Liked: Cleanliness, staff & service
Stay was okay, bit expensive. Not really a kitchen for the expensive food.
damaris
Stayed 1 night in Apr 2024
10/10 Excellent
Shelley
Traveled with group
Apr 20, 2024
The hotel was perfect, however I was trying to book the one closest to moody and thought I was going so ; however I ended up at one furtherest away! If I had known that, I would not have stayed there.. I literally googled closest hotels to moody, clicked on one and that’s not what I got! Had I been more familiar with area, maybe I would have noticed!I don’t enjoy deception and probably won’t use your service again!
We liked the location of the property. It was easy to get to and park, and walk to parts of town we wanted to see. We didn’t like that we paid a ridiculous price for breakfast, and 1/2 of the hot dishes were empty and we had to wait a long time for refills. The omelet station was nice, though.
Property has direct access to the jogging/walking/biking trail around Lady Bird lake, and it is an easy stroll across the bride to the main downtown area.
Wonderful hotel. We love the location and our comfortable room.
Denise
Stayed 1 night in Apr 2024
8/10 Good
Lisa
Apr 5, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
killer view! Nice pool, and the bats were cool as well! The fridge was not functioning, but luckily i didnt have anything to put in there.
Very nice hotel would recommend!
Would never stay here again. The staff super crappy attitudes, told to park then realize they charge for parking, lobby bar was worst service I’ve had in over 40 years. Punks and not anywhere near attentive. Super disgusted with this place. Never again! I do not recommend at all!
I have stayed with this property many times over a decade and it is really the best value for the rate. The staff is very friendly and beyond helpful. The property is so clean, convenient, and safe. Very conveniently located in the middle of downtown. Highly recommend!
Worst hotel ever, old and dirty hotel
Not worth it to paying this amount of money plus parking charges of $52 for night
You can find better deals with this money.
Just the view is nice.
A very good experience. Two things I think they can improve: the information they give you in the check in can be more explicit an second put the information about the parking more visible in the page, it’s very expensive $63 per day
Isabel
Stayed 4 nights in Dec 2023
2/10 Terrible
Corissa
Dec 26, 2023
Most horrible experience! Actually dramatize by this stay. Someone came in my hotel room and keep touching me in my rear-end. Terrible night!