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Reviews of Super 8 by Wyndham Austin/Airport South

2 out of 5
Super 8 by Wyndham Austin/Airport South
3120 Montopolis Dr, SW HWY 71 and Montopolis Dr, Austin, TX

Reviews

7.2

Good

Rating 10 - Excellent. 309 out of 1005 reviews" "
Rating 8 - Good. 292 out of 1005 reviews" "
Rating 6 - Okay. 174 out of 1005 reviews" "
Rating 4 - Poor. 111 out of 1005 reviews" "
Rating 2 - Terrible. 119 out of 1005 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Thank you for the kind words about the the Super 8 by Wyndham Austin Airport South. We are so glad you had a nice stay and look forward to see you when you visit the area.

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Thank you for the awesome review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a fantastic stay and look forward to see you the next time you visit the area.

10/10 Excellent

Natasshia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Thank you for the great review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a nice stay and hope to see you the next time you visit the area.

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean and convenient
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excellent

Dennis, Parker

Stayed 2 nights in Apr 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location between Austin and airport. Breakfast was useless, no coffee and no one around to refill. The room was clean and bed comfy although beginning to show wear and tear on closer investigation
Stayed 3 nights in Apr 2024
Response from Manager on Apr 16, 2024
Thank you for the feedback. We are glad you liked the location and we will address the other items.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what we needed it to be for our trip for the total solar eclipse--convenient to the airport, downtown, and all things solar eclipse. First, I'd been so stressed that we could lose our reservation, as prices kept going up as the eclipse date neared, but it turned out to be needless worry. Our reservation was perfect, everyone was so nice; especially the lady at the front desk. And I have to mention that on our last day I was wrecked to hear a man berating her for a problem with his reservation. Now I'm sympathetic to frustration with reservation problems, but he was just mean--mocking her accent (Indian), belittling, and threatening to write a "5-star tune-up" (what?!?). Anyway, regardless of whose fault it was that his reservation was messed up, I'm pretty positive it wasn't HERS and she didn't deserve to be treated that way. That must've been a hell of a weekend for EVERYONE involved in hospitality, transportation, safety, restaurant, etc., etc. Austin was swarmed by people, and she and the rest of the staff were great. Anyway, I just had to say that--so thank you Super 8!!
Stayed 3 nights in Apr 2024
Response from Manager on Apr 16, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 Good

Fred

Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Thank you for the nice review. We are glad you had a good stay and hope to see you the next time you visit the area.

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Thank you for the nice review. We are glad you had a nice stay and hope to see you the next time you visit the area.

4/10 Poor

taylor

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Thank you for the feedback. We hope you had a nice stay.

6/10 Okay

Jasmin

Traveled with family
Outdated
Stayed 1 night in Mar 2024
Response from Manager on Mar 8, 2024
Thank you for the feedback and we hope you had a nice stay. We will address this and hope you give us another opportunity to serve you in the future.

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Manager on Mar 6, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

6/10 Okay

Randy, Halfmoon. Bay

Business traveler
Some things were not in working order, but I did not bother to complain as it more a bed than anything else. Also, no tea bags anywhere to be found for us teaholics.
Stayed 4 nights in Feb 2024
Response from Manager on Mar 2, 2024
Thank you for the feedback. We are sorry you did not have a great experience. We will address this.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty quiet
Stayed 1 night in Jan 2024
Response from Manager on Mar 28, 2024
Thank you for the great feedback about the Super 8 by Wyndham Austin Airport South. We are so glad you had a nice stay and look forward to seeing you the next time you visit the area.

4/10 Poor

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds r too high for the handicap person . We left after the first night but still got charged for the 3 nights
Stayed 3 nights in Feb 2024
Response from Manager on Feb 27, 2024
We appreciate the feedback and will address this.

6/10 Okay

Robert

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Close area
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Thank you for the feedback. We hope you enjoyed your stay and hope to see you the next time you visit the area.

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2024
Response from Manager on Feb 11, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

4/10 Poor

Oziel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Thank you for the feedback. We hope you had a nice stay and give us another opportunity to serve you the next time you are in the area.

8/10 Good

Miriam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for the nice review. We are glad you had a good stay and hope to see you the next time you visit the area.

4/10 Poor

Mark

I chose this hotel since I’m driving through and thought to stay somewhere with the free breakfast option. There wasn’t one.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Thank you for the review. We hope you enjoyed your stay.

6/10 Okay

James

Liked: Cleanliness, staff & service
Response from Manager on Jan 26, 2024
Thank you for the feedback. We hope you enjoyed your stay.

10/10 Excellent

Arzony Bilobi

Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 Okay

Louisa

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Manager on Jan 8, 2024
Thank you for the review. We hope you had a nice stay and hope to serve you the next time you visit the area.

10/10 Excellent

Gilbert, Austin

Stayed 1 night in Jan 2024
Response from Manager on Jan 8, 2024
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 Okay

Kendall

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The manager who works the daytime is a completed bimbo, who has no reason being in customer service. Apart from her it's not a bad place to stay, however she is a real buzz kill
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
We are so sorry you did not have a good stay. We appreciate the feedback and will address this. Thank you.

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Manager on Jan 6, 2024
Thank you for the nice review. We are glad you had a nice stay and hope to see you the next time you visit the area.

4/10 Poor

Jose

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Convenience store very expensive and continental breakfast very bad with not to many things to eat.
Stayed 1 night in Dec 2023
Response from Manager on Jan 6, 2024
Thank you for the feedback. We will address these items.

8/10 Good

Cristian

Liked: Staff & service, property conditions & facilities
Staff help me with late check up as I need. I really appreciate it. The hotel is small side, clean and convenient.
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Thank you for the kind words about the helpful staff, clean room, and convenient location. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excellent

Louisa

Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 Okay

Cris

Traveled with family
Disliked: Cleanliness, staff & service
The proximity to airport and price was why I selected this property. The desk attendant said no more than two phrases to me and handed me a key. The key card scanner was broken. The room could use a good cleaning. Beds are not comfortable and one of them creaked. The fan is set to two set temperatures and could not be turned off so the room got very hot or cold, ceiling fan worked. I understand I got what I paid for, I was thankful to find a vacancy on short notice when I missed a flight, but would not stay there again.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Thank you for the kind words about the great value and location near the airport. We apologize about the other items and will address them. We hope you give us another opportunity to serve you in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Nice Place
The hotel staff were very nice and the rooms were very clean and comfortable.
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you liked the nice staff, clean room, and comfortable beds. We look forward to seeing you the next time you visit the area.

10/10 Excellent

Rednisha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 5, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

6/10 Okay

Steve

Disliked: Room comfort
hotel super 8
The bed was very comfortable. However the pillows were not. Three pillow's for a King size mattress is not enough. Only two towels were provided for two people that is not enough and the towels were small need bigger size towels.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Thank you for the feedback about the comfortable bed. We will address this and hope to serve you in the future.

6/10 Okay

Rob

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Nov 28, 2023
Thank you for the feedback. We are glad you had a nice stay and hope we can serve you in the future.

6/10 Okay

Apekshya

Disliked: Staff & service, property conditions & facilities
When we entered the. property it looked so beautiful. The rooms looked well kept as well. Alas, the bathroom floors were sticky and the table not wipe off and sticky. The staff who checked us in was very friendly but the women who checked is out was little rude. Also the internet was horrible. It kept disconnecting and the speed was terrible. Breakfast was fine
Stayed 1 night in Nov 2023
Response from Manager on Nov 26, 2023
We are so sorry you did not have a good stay. We appreciate the feedback and will address these items. Thank you.

10/10 Excellent

Vance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but breakfast was limited.
Stayed 1 night in Nov 2023
Response from Manager on Nov 20, 2023
Thank you for the feedback. We are glad you had a nice stay and liked the clean room.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for a budget hotel. No complaints.
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Thank you for the great review about the Super 8 by Wyndham Austin Airport South. We are so glad you liked the nice room and had a good stay!

4/10 Poor

Shantell

Liked: Property conditions & facilities
Disliked: Staff & service
The room and environment was nice. The staff both on the phone and in person need to do way better...
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Thank you for the feedback. We are glad you liked the nice room. We hope you give us another opportunity to service you,

6/10 Okay

Forrest

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean room and decent breakfast
Stayed 2 nights in Nov 2023
Response from Manager on Nov 12, 2023
Thank you for the feedback. We are glad you liked the clean room and breakfast. We hope to see you the next time you visit the area.

8/10 Good

Ramiro

Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Thank you for the great review. We are glad you had a nice stay.

4/10 Poor

mickey

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Power outlets in bathroom didn’t work, housekeeping threw away our personal shampoo, and just before we left pulled the sheets back and found a large blood stain
Stayed 2 nights in Nov 2023
Response from Manager on Nov 6, 2023
We are so sorry about your experience. We appreciate the feedback and will immediately address these items. Thank you.

8/10 Good

Quinton

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This is a budget hotel. We knew that when we booked it so It was fine. Nothing special but nothing bad either
Stayed 2 nights in Oct 2023
Response from Manager on Nov 6, 2023
Thank you for the review. We are glad you had a good stay and hope to see you the next time you visit the area.

8/10 Good

Steven, Garland

Liked: Cleanliness, staff & service
This property seemed transient or like a lot of day labor workers were living there. It has a lot of secured doors and implied safety concerns. My room was clean but dated. I need a quick access to downtown Austin yet inexpensive room- it meet that criteria
Stayed 2 nights in Oct 2023
Response from Manager on Nov 6, 2023
Thank you for the feedback. We hope you had a nice stay.

10/10 Excellent

Sivarama

Business traveler
Excellent hotel!!
Stayed 3 nights in Nov 2023
Response from Manager on Nov 6, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Cleanliness, amenities
Room had no security lock, low water pressure and luke warm water. Shower had moldy areas that I noticed while bathing which ended up getting in bath. (Look under shower panel on wall, its stuck in the crack.) If you are tall you will love the shower as it is super high. But if your 5ft be prepared for the water to feel cold. All in all ok for a one night stay, but wont be back in the future.
Stayed 1 night in Nov 2023
Response from Manager on Nov 6, 2023
Thank you for the feedback. We will address these items.

6/10 Okay

Yul

Traveled with group
Liked: Staff & service, property conditions & facilities
Can be better
Place was mostly clean, but our bed sheets had stains and i saw a couple baby roaches in the bathroom.
Stayed 3 nights in Oct 2023
Response from Manager on Nov 3, 2023
Thank you for the feedback. We hope you had a nice stay and we will address this.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023
Response from Manager on Nov 18, 2023
Thank you for the excellent review about the Super 8 by Wyndham Austin Airport South. We are so glad you had a wonderful stay!

8/10 Good

Douglas

Business traveler
Decent rooms
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Thank you for the feedback. We are glad you had a nice stay.

6/10 Okay

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water/ Shower
My room was clean and staff was friendly. Issue: no hot water for shower as well as very little water pressure.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Thank you for the kind words about the clean room and friendly staff. We will address the other items.