All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Staff is incredibly helpful and friendly, everything was great, the room was ready and clean
Narzely
Stayed 3 nights in Apr 2024
Response from Guest Services on May 1, 2024
Dear Narzely,Thank you for your positive review of Residence Inn Miami Aventura Mall! We are thrilled to hear that you found our associates incredibly helpful and friendly. Providing exceptional customer service is a top priority for us. We are delighted to hear that everything during your stay was great and that your room was ready and clean upon your arrival. Your comments are greatly appreciated, and we look forward to welcoming you back for another wonderful stay soon. Thank you for choosing our hotel and safe travels. Best regards, Guest Services
6/10 Okay
Beverly
Traveled with group
Apr 30, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The kitchen appliances were greasy. Things looked clean but didn’t feel clean.
Beverly
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 30, 2024
Dear Beverly, It was a pleasure to welcome you to the hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened as you to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret you experienced some discomfort during your time with us. We hope you'll allow us another opportunity in the future to change your impression into a memorable experience. Have a wonderful day and travel safely. Best regards, Guest Services
Excellent place, great suite, favorite attribute is the amazing breakfast included.
The morning coffee there is superior to what's given in the rooms too.
Very convenient oasis.
Bart
Stayed 9 nights in Apr 2024
Response from Guest Services on Apr 14, 2024
Dear Bart,Thank you for your glowing review of Residence Inn Miami Aventura Mall! We are delighted to hear that you found our place excellent and enjoyed your stay in the great suite. Your favorite attribute, the amazing breakfast included, is definitely a highlight for many of our guests. We take pride in serving superior morning coffee that surpasses what's provided in the rooms. It's wonderful to know that you found our hotel a convenient oasis during your visit. We look forward to welcoming you back for another fantastic stay!Kind regards, Guest Services
Dear Susana,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services
10/10 Excellent
Lori
Apr 6, 2024
Lori
Stayed 2 nights in Apr 2024
Response from Isabella on Apr 7, 2024
Thank you so much for your feedback!We hope you choose to stay with us again when your travels bring you back to the area. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
Dear Ajiro,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Dear George, Thank you for choosing our hotel for your visit to South Florida and for taking the time to share your experience. We are delighted you enjoyed your time with us and found our location ideal. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
The front desk staff were helpful and friendly during my stay and made me feel welcomed when I arrived.
Bianca
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Dear Bianca, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Aylin,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Geoffrey, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Excellent
Lena
Traveled with family and small children, Traveled with group, Traveled with family
Very clean and very friendly walking distance to shopping and food all around a great stay if I’m in the area again will definitely be staying there again
Lena
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 27, 2023
Dear Lena,Thank you for taking the time to share your feedback on your recent stay at Residence Inn Miami Aventura Mall. We greatly appreciate your kind words and positive review..We are delighted to hear that you found our hotel to be very clean and that our staff provided a friendly and welcoming atmosphere. Our team takes great pride in providing exceptional service to ensure our guests have a comfortable and enjoyable stay.We couldn't agree more with your statement about our convenient location. Being within walking distance to shopping and a variety of dining options truly adds to the overall experience of our guests. We are pleased to hear that you found this aspect of your stay to be excellent. We sincerely hope to have the pleasure of welcoming you back to Residence Inn Miami Aventura Mall in the future. Your satisfaction is our top priority, and we want to make sure your next visit is just as great as the previous one. Thank you once again for your review, and we look forward to hosting you again soon!Best regards, Guest Services
10/10 Excellent
Kevin
Dec 25, 2023
Kevin
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 26, 2023
Dear Kevin Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
DearvYe,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Dariel Thank you for choosing our hotel for your visit to Miami and for taking the time to share your experience with other travelers. We are delighted to receive your top score and to learn that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
8/10 Good
Tatiana
Dec 9, 2023
Tatiana
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 10, 2023
Dear Tatiana, Thank you for selecting our hotel for your visit to South Florida. We are pleased that you enjoyed your time with us and appreciated you taking the time to share your experience with other travelers. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful holiday season and travel safely. Best regards, Guest Services
Dear Louis, Thank you for choosing our hotel for your visit to Miami. We are delighted to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
Dear Susan, Thank you for selecting our hotel for your visit to South Florida. We are pleased that overall you enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back to Miami. Best regards, Guest Services
Dear Debra,Thank you for selecting our hotel for your visit to Miami. We are thrilled to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
I was impressed with the room decor. I've stayed at Residence Inn's at other times but none as nice as this one and, it's not only the room but the whole Inn appears to have been renovated. Congratulations, job well done and with service providers that were outstanding.
Verified traveler
Stayed 6 nights in Sep 2023
Response from Guest Services on Sep 23, 2023
Dear Valued Guest, Thank you for your lovely review of our hotel and our associates. We are delighted you enjoyed your pristine and comfortable rooms. Each of our guest rooms are designed to provide a seamlessly crafted experience and perfect stay in Miami. We are also happy to read your praises about our decor, and also the welcoming service you experienced from so many of our dedicated team members. Thank you once more for the kind recommendation. It was our pleasure serving you, and we look forward to seeing you again soon. Best regards, Guest Services
Dear Miguel, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! We wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Lisa,What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us and appreciated our hotel's attentive service and complimentary amenities. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful week, and travel safely. Kind regards, Guest Services
10/10 Excellent
Christina
Sep 17, 2023
Christina
Stayed 2 nights in Sep 2023
Response from Guest Services on Oct 7, 2023
Dear Christina, It is important for our guests to feel relaxed and comfortable when staying with us, and we are happy to learn that you did. We look forward to many more visits with you. Until then, safe travels!Best regards, Guest Services
This was our second stay at this property and we had a great experience.
Eliora Beja
Stayed 5 nights in Sep 2023
Response from Guest Services on Sep 14, 2023
Dear Eliora,Thank you for your loyalty to our hotel and for taking the time to share your experience with other travelers. We are delighted that you perfectly enjoyed your time with us in Miami and more importantly at our hotel. We hope you'll visit us for many years to come. Have a wonderful day, and travel safely. Best regards, Guest Services
Staff. Very accommodating, always willing to assist.
Rhonda
Stayed 3 nights in Aug 2023
Response from Guest Services on Sep 1, 2023
Dear Rhonda, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Dear Jean,Thank you for being our guest for your visit to South Florida. We work very hard to perfect the guest experience with inspiring, thoughtful service here at our hotel, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
6/10 Okay
GUSTAVO, Sebring
Aug 28, 2023
Liked: Staff & service
GUSTAVO
Response from Guest Services on Aug 29, 2023
Dear Gustavo, We take matters of service and quality experiences extremely seriously and pride ourselves on exceeding our guests expectations. Thank you for selecting our hotel for your visit. We are pleased you were satisfied with the majority of your stay, but we regret not meeting all your expectations. As your review does not provide comments, we would appreciate it if you could contact our hotel at your earliest convenience. We would welcome any further information that may help us improve any discomfort you may have experienced. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services
Dear Jenny,Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us, and that our hospitality made your stay even more memorable. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services
The hotel is very clean and staff is super nice. There is a big,clean outdoor pool, u can enjoy it. If u also have a car is the best place to stay as the parking is free too.
Sara
Stayed 5 nights in Aug 2023
Response from Guest Services on Aug 26, 2023
Dear Sara, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
I like that the shopping mall, supermarket and bus station was very close.
Chevon
Stayed 6 nights in Aug 2023
Response from Guest Services on Aug 23, 2023
Dear Chevon, We are so delighted that you enjoyed your time with us in Miami and found our location ideal for exploring the many attractions just outside our doors. We hope you'll visit us again whenever your travels bring you back to our area. Best regards, Guest Services
10/10 Excellent
Natasha
Aug 21, 2023
Liked: Cleanliness, staff & service
Natasha
Stayed 2 nights in Aug 2023
Response from Ruth Perez on Aug 22, 2023
Thank you so much for giving us the opportunity to have you staying with us . See you soon!
Great stay. The staff were friendly and professional.
Christina
Stayed 1 night in Aug 2023
Response from Frontdesk on Sep 8, 2023
Thank you so much for your feedback, we really appreciate it.
10/10 Excellent
Lakeisha
Aug 18, 2023
Lakeisha
Stayed 9 nights in Aug 2023
Response from Guest Services on Aug 19, 2023
Dear Lakeisha,Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us, and that our hospitality made your stay even more memorable. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services
Very quite hotel, great rooms with kitchenette
Comfortable beds
Jesus
Stayed 2 nights in Aug 2023
Response from Guest Services on Aug 10, 2023
Dear Jesus, What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us and appreciated our hotel's attentive service and complimentary amenities. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful week, and travel safely. Kind regards, Guest Services
Our stay here was great! The staff was exceptional, the hotel was very clean and the hotel is located next door to a really big mall with a lot of stores.
Nick
Stayed 4 nights in Aug 2023
Response from Ruth Perez on Aug 9, 2023
Thank you so much for choosing us and we hope to see you again. Best Regards
We absolutely loved our stay, the hotel was very clean, nice and convenient. We will be back to stay here again.
Sasha
Stayed 9 nights in Jul 2023
Response from Guest Services on Aug 7, 2023
Dear Sasha, Thank you for the perfect rating. This truly is the best compliment we can receive and warms our hearts. We are pleased you enjoyed our convenient location, dedicated team members, comfortable atmosphere, and amenities. We love knowing that you could relax but also enjoy the many wonderful moments in Miami while staying with us. We all thank you for choosing our hotel and look forward to welcoming a familiar face back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services
They kept my hotel room clean and stocked with towels it was a very busy weekend and the staff seemed to be every where I turned and were wonderful about greeting me everytime I passed by. Thank you for the stay!
Verified traveler
Stayed 3 nights in Aug 2023
Response from Guest Services on Aug 7, 2023
Dear Valued Guest, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
Great location. Best residence inn we have stayed at
Petagay
Stayed 8 nights in Jul 2023
Response from Guest Services on Aug 1, 2023
Dear Petagay,Thank you for being our guest. We work very hard to perfect the guest experience with inspiring, thoughtful service here at Residence Inn Miami Aventura Mall, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed our convenient location. We look forward to many more visits.Kind regards, Guest Services
8/10 Good
JASON
Business traveler
Jul 20, 2023
Liked: Cleanliness, staff & service
I got nothing to say about it everything went well.
JASON
Stayed 1 night in Jul 2023
Response from Guest Services on Jul 20, 2023
Dear Jason, What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful week, and travel safely. Kind regards, Guest Services
10/10 Excellent
Ekaterina
Jul 10, 2023
Ekaterina
Stayed 5 nights in Jun 2023
Response from Guest Services on Jul 31, 2023
Dear Ekaterina Thank you for choosing our hotel for your visit to South Florida. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services