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Reviews of The White B&B Bacolod

3 out of 5
The White B&B Bacolod
42 Burgos Avenue, Bacolod, Negros Occidental

Reviews

6.6
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Arvin john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

JOCELYN

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Although the place was converted from a prominent family home, the rooms needs some sprucing up. Not all rooms have accessible windows. The bathroom was a letdown, not enough ventilation; making it damp all the time. Location was great. Staff friendly and helpful. Rooms come with acceptable breakfast.
Stayed 2 nights in Jan 2020

2/10 Terrible

Mike, Nashville, TN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room with with double or a queen size bed. When i arrived there, they offered me a single bed with a public shower. I explained to them that i have never stayed in a room with public shower before. They offered to change my room but they said it would be additional p200 per night since i was with my wife. They said that room was booked by me and i should be the Only one to stay in the room. This was very disappointing ! I have Always booked a room and it has always been for 2 adults! Breakfast was included for this booking, but they said it would be additional p150 for my wife's breakfast per day in addition to the p200 they charged per night for her. Room was very smelly. There was strong odor of mildew. You could see the paint peeling off the walls from the moisture in the room. There were many signs of mold on the wood flooring... But, I had no choice but to endure all the disappointments since my booking was nonrefundable and it was too late for me to make another reservation.
Stayed 13 nights in Nov 2019

6/10 Okay

Chrisette

Disliked: Cleanliness
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very good location. Good breakfast. The only downside is the cleanliness of the bathroom and the overall decor of the room and the noise outside the room especially in the morning. The hotel needs to focus a lot on the cleanliness of the room and bathroom.
Stayed 15 nights in Jan 2019

8/10 Good

MA ELMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Sam, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay in this hotel. Courteous and attentive staff. Great value for money, we stayed for 8 days here. Accessible to all transport, few minutes to downtown area. Free breakfast is a plus! Make sure to call the hotel though, I had a minor problem with the booking. Good thing I called before my trip. I will surely go back to this hotel when i'm in Bacolod.
Stayed 7 nights in Jun 2018
Response from White Hotel Team on Nov 30, 2018
In behalf of management, we thank you for your positive feedback. We will continue to do our best to keep you satisfied. We hope to see you again soon. You may reach us thru our website or facebook page. Again, thank you!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
never again
the hotel's a really old house. the room smelled really old. the bed itchy. and there were crawlies
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Lazy Hotel staff
I understand that this is a budget hotel however I didn't expect that their staff will act more like a guest, as one of their receptionist is really lazy (her shift is around 7am onwards) There are several time that we saw her lying down at the hotel sofa. And even though we're at the table she keeps on lying down. For me she is rude. When we checked in, she just throw our IDs though she said sorry after that We really wanted to stay long but it is really annoying to see how this receptionist do her job. The toilet bowl in the room that we stayed is also yellowish and the room itself smells smoke. I dont know if this is really normal with a budget hotel as I did not experience this with the others.
Stayed 3 nights in Jun 2018
Response from -White Hotel Bacolod on Jun 30, 2018
Thank you very much for your honest review. Your review is very much appreciated. With your concerns, and we will look through it and talk to our staff during our evaluation. As for the maintenance, we are currently troubleshooting concerns in all rooms like the ventilation, water supply and the like which could be the possible cause of the yellowish tinge in the toilet bowl. Thus, we would like to apologize for your negative experience during your stay. The hotel is doing its best to further improve our services and guests quality stay. Thank you again, from the White Hotel Bacolod Team. :)

4/10 Poor

mar, san diego

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel was dirty especially the bathroom. there were loose electrical wires
Stayed 2 nights in May 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming historical house converted into BnB
Charming house owned origionally by an influencial family who were generious to the poor and made a difference in the lives of local peoples. Before being converted into a bed and breakfast, it was a museum for a few years. The staff was extremely helpful and breakfast was good. Has a restful little backyard garden that they are working to clean up. Our bathroom was very large, and could be shared with adjoining room, I suppose for a family renting two rooms. However, it was our own private bathroom for our stay since they purposely did not book anyone in the adjoining room. It was the type of small hotel that we especially like and served our purpose for a restful night.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel with a good ambiance
,,,the hotel is so nice with a good staffs,,the room are nice and clean,,
Stayed 1 night in Mar 2018

4/10 Poor

Dan, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor furnitures and breakfast
There were no tables,side table,wardrobe,water or any other amenities. Checked out two days earlier and went to another hotel. Overall very poor setting.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The staffs are disappointing.
They didn’t reach me about the early in even if I’d reach them ahead of time. Lastly, they didn’t read your requests.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room is clean, staffs are friendly. Will definitely come back here again.
Stayed 1 night in Jan 2018

8/10 Good

Krizzzz, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & Cozy Petite Museum Hotel
I love how it only has 7 rooms thus making you feel like it really is your home away from home. We are grateful for the free upgrade from our originally booked double room to superior twin. Kudos to all their staff from the receptionists to the guards who were so accommodating, helpful and kind. The rooms look exactly the same as their promotional photos. The beds are comfortable. The heater is working, the water is colorless and not yellow unlike what was said in the previous comments and the water pressure is good. The following are my comments/suggestion: a. The shower drainage tends to clog. b. A tissue holder beside the toilet would be more efficient than the tissue being placed above the lavatory. c. There was a mosquito inside our room. d. The complimentary breakfasts had small servings. Overall we enjoyed our 3d2n stay with this hotel.
Stayed 2 nights in Nov 2017

10/10 Excellent

Tomas Rufino III

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Pretty good!
Stayed 2 nights in Oct 2017

6/10 Okay

Tsuyoshi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est dommage. Tout était réuni pour passer une très bonne nuit sauf le bruit incessant des coqs. Si vous avez des boules Quies vous apprécierez cet hôtel bien placé, très charmant, au personnel agréable.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Gutes Preis-Leistungsverhältnis
Etwas in die Jahre gekommenes Hotel. Jedoch für den Preis zu empfehlen. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Feb 2018