Front of property - evening/night

Reviews of Sun Royal Hotel

3 out of 5
Sun Royal Hotel
Jl. Sunset Road, Kuta, Bali

Reviews

6.6
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 10 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 5 nights in May 2023

4/10 Poor

Anoma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel it was OK but front staff never pay attention just play cell phone no greeting nothing and night before I leave I just remind front staff could u please wake up call coz we need to go airport early but no one call us lucky we make alam by ourself too and towel in our room it to old and black no one change toothbrush look like nobody care

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average hostel is cleaner and safer
First walked in, blinds didn't work and staff member just said sorry; I reported ants all over the table and that safety box was latched open (thus could not program code or be used at all), when I returned to the room the table was then covered in dead ants that must have just been sprayed and left and safety box still not fixed (forgot to mention the lovely lipstick stain on coffee mug when I tried to make coffee in the room). Because the safe was never fixed I couldn't use it and eventually found a bit of money missing which the manager said was investigated but no conclusion. Though they did try to replace amount, in rupiah not the usd which I had and purposely keep for safety while traveling abroad, it was already a lost cause with this place. (This was the only day I had left anything valuable in room like cash. I had it in a purse, inside a backpack covered in a spot that would not have needed any attention, when I got back later that afternoon the purse had clearly been shifted). The manager said they'd had a staff briefing on better practice and they offered a ride to airport. However, when it was 15 minutes past the time they said the driver would leave, when I inquired at front desk no one knew where driver was and staff started laughing. There are hundreds of comparably priced options in this area - check those out first!

6/10 Okay

mark, SG

Liked: Cleanliness, staff & service, room comfort
Decent hotel at affortable price
The room was clean and the hotel staff accomodating

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good for short stop over
Good budget hotel for short stop over. Easy to go to kuta and back at at Rp35,000. Breakfast are not great at all.

6/10 Okay

Verified traveler

Budget hotel near to beach
Overnight stay here after touched down at Bali before moving to other parts of the island the following day. We checked in at 4pm and walked to Kuta beach to view our first sunset in Bali.

6/10 Okay

Richard C Simamora, Jakarta

Disliked: Cleanliness
Near of Sunset ROad
Good Hotel, but a lot of standing water on the floor, not bad for breakfast, but not to much choice.

6/10 Okay

Théo, France

Liked: Property conditions & facilities
Disliked: Staff & service
Bien pour arriver
Un peu loin du centre, idéale pour une clientèle d'affaire

8/10 Good

Vijay Singh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Is was pleasant stay at Sun Royal. The rooms are clean and service is very good. Hotel staff is very friendly and co-operative. The only suggestion is that the room could have been slightly bigger. Overall experience is very good and I would recommend this hotel to others for budget stay in Bali.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It's a good hotel, but too noisy.
The hotel staff is very friendly,lively and passionately. But there is a swimming pool in the middle of building,so every morning is very noisy,if you would like to be a quite place,it isn't a good place for rest.

6/10 Okay

koolcat

Liked: Cleanliness, staff & service, room comfort
bali holiday
nice clean room , small.Outa the way for shopping,restaurants and bars.Swimming pool in middle of hotel,no sun.Expensive booking this way .

10/10 Excellent

Johnny Traveler, Cypress, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from the center of Kuta.
Very nice hotel. It is out on Sunset, so it is a little far from the main area of Kuta. Taxis are cheap so getting around is affordable. I didn't not opt for the included breakfast as it was quite the price premium. Room was well maintained and everyting worked. Know that the room does not have a mini-fridge. Aircon worked, but the thermostat did not, so you had to turn the aircon off once the room was cool. The staff was friendly and helpful.

6/10 Okay

Stian, Bergen

Liked: Staff & service
Greit hotell, lå ca 7min fra Kuta sentrum

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテル
スタッフは親切でフレンドリー、6階のサンセットロードに面したツィンベットの部屋に滞在したが 前の景色がよく見え快適だった、難を言えば部屋が少し狭かったが綺麗で清潔だつた、冷蔵庫が無かったが1階の冷蔵庫を自由に使わせてもらうことが出来た。

6/10 Okay

Shelly Anjani, jakarta

good
tempatnya enak bersih ,dipinggir jalan, dan Utk hidangan breakfastnya di pertahankan ya .. Enak, fresh , ga kalah kayak hotel lainya ..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

浪軒, 台北

Liked: Cleanliness, property conditions & facilities, room comfort
物美價廉
房間整體很不錯,價格便宜,距離鬧區也不遠,但缺少室內冰箱,吹風機需另與櫃檯要求才有,甚至可以少給兩條浴巾,一些小瑕疵,如果可以修正將會更好~

6/10 Okay

GA

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

韩, 上海

Disliked: Cleanliness, property conditions & facilities, room comfort
除了便宜,其他实在乏善可陈
整体感觉就是一般,就只是便宜。位置离KUTA海滩有10分钟车程。酒店临街,隔音不好,所以晚上很吵。卫生也一般,毛巾都是那种用了很久有点发黑的。