Interior entrance
Check availability

Reviews of Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD

3 out of 5
Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD
1717 W Nursery Rd, Linthicum Heights, MD

Reviews

8.2

Very Good

Rating 10 - Excellent. 615 out of 1289 reviews" "
Rating 8 - Good. 327 out of 1289 reviews" "
Rating 6 - Okay. 166 out of 1289 reviews" "
Rating 4 - Poor. 103 out of 1289 reviews" "
Rating 2 - Terrible. 78 out of 1289 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, bathroom worked normally. Good breakfast. Shuttle to airport left on time and worked well. I could not find the phone number of hotel readily on Expedia website. So I could not call hotel to arrange shuttle. Then I took a ride with a friend who was ready to go, so it worked out.
Stayed 1 night in May 2024

10/10 Excellent

Trond

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to places
Stayed 1 night in May 2024

10/10 Excellent

Wilhelmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything I needed for overnight stay. Clean. Comfortable bed soft towels, good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Frank, Swannanoa

Traveled with family
Nice hotel convenient to BWI
Stayed 1 night in May 2024

6/10 Okay

Lateisha

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Everything great except coffee maker in room was broken
Stayed 1 night in May 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Very close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Emilee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if youre in town for a Orioles game.The shuttle guys made us feel like VIP this was a great stay !! Room , Hotel, staff and all very satisfied !!
Stayed 3 nights in Apr 2024

4/10 Poor

Olatayo

Disliked: Staff & service
The air-conditioning in the room is not working the room is hot,the breakfast is worse you need to upgrade your varieties
Stayed 2 nights in Apr 2024

6/10 Okay

ISAAC

The rooms were rarely cleaned
Stayed 4 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the 24 hour shuttle. It was very convenient and quick after a cancelled flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

2/10 Terrible

Lynnette

Disliked: Staff & service
Went to desk to say our bathroom light was out told us maintenance had left. Said we would have to deal with it. They would see if had another room when everyone checked in. Never rectangular call. Call Corporate to complain said nothing they could do. Heard roosters crowing. He said sorry working from home.
Stayed 1 night in Apr 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Best place we have ever stayed in Gettysburg!
Stayed 1 night in Apr 2024

4/10 Poor

Keishauna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My last experience here was better than this time around. Only experience 1 attendant with professionalism and courtesy. My room was not up to par and the chair had a lot of stains on it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for a clean and quiet stay. Great shower. Staff was a bit stoic but nice enough. A smile would be more welcoming.
Stayed 2 nights in Apr 2024

6/10 Okay

Darren

Business traveler
Someone tried to enter my room well before I was to check out. They didn't even knock. It's a good thing I had the bar across the door.
Stayed 1 night in Apr 2024

8/10 Good

Barbara

Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Stayed 1 night in Apr 2024

2/10 Terrible

Cedric

Traveled with group
I didn’t get to basically view the property cause ai didn’t stay. I booked a room online and paid for it. When I got there 15 minutes later they said they didn’t have the room available that I chose. Had to go to another hotel
Stayed 1 night in Apr 2024

6/10 Okay

Alyssa

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We arrived close to midnight and I was concerned that would be an issue but we were able to check right in with great help. I had made the reservation only a few hours before when we were on the road and our usual stay, Embassy Suites, was double the usual rate so I figured I would try to save on cost since it was already going to be an expensive weekend eating out, games, etc. We rented the one bedroom suite as we prefer a separate bedroom. When we got to the room, it looked like it had been cleaned as there were fresh linens on the bed but there was an opened soda bottle on the kitchenette counter and some fried food crumbs on the floor next to the bed. The AC was really cold at night which we love but the pull out bed did not have any pillows or additional blankets other than the bed sheets that were on it. The main bed was not very comfortable (and I don't mind hard beds). There was a large continental breakfast, although we did not take part in but it smelt great. All staff was very helpful and friendly. Overall, it was convenient and worked for our purpose of going to an Os game and visiting family but I will pay the extra and stay at our usual spot next time.
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service
Room was rather worn. One of the pictures had broken glass. Lots of dings in the walls. TV took 5 seconds to go to the next channel. However, it was very clean and the staff was good. Good water pressure in the shower.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Everything looks fine
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Parag

Business traveler
Disliked: Amenities, property conditions & facilities
Main entrance bulbs was fused, no proper breakfast at 8:30 AM left , when asked lady she said we are finished already and only some bagel and some apples left for vegeterian option. No Cereals or milk at all
Stayed 1 night in Apr 2024

8/10 Good

Barry

Liked: Amenities
Nice hotel. Convenient location to restaurants and airport. Reasonably priced.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I had a business trip to the area and everything was great! Easy check in, friendly staff and there is a Chili’s right next door!
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Stayed 1 night in Apr 2024

4/10 Poor

Sandra

Business traveler, Traveled with family
Check in was satisfactory. Upon entry to my room, there was a Fleck of something on the carpet . There was also a curly hair stuck to the bathroom wall, which was disgusting. The switch plates and fixtures are old and yellow and dingy looking. The dresser furniture is very short like that of what a handicap accessible would look like. The toilet is also very low to the floor. The lobby coffee urn was empty at 8:30 AM and the breakfast dining area had very few choices for breakfast . I cannot speak for all rooms here at the country Inn and suites but the one I’m in needs updating. I checked out on 3/29/24. I’m due a partial refund.
Stayed 7 nights in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

6/10 Okay

Janae

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
basic room. tv was outdated. free breakfast could have been a step better. cleanliness was good. staff was kind. overall not terrible.
Stayed 4 nights in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

10/10 Excellent

Oxana

Stayed 1 night in Mar 2024

8/10 Good

DeWantay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The morning shift is rude/ know it all. Didn’t get her name , older black woman. . Overall good stay
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team and make all necessary changes to enhance service for a better experience.Many Thanks,Management

4/10 Poor

Alexis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great but there was a smoke smell coming from my vent the whole weekend that gave me a headache. My bathroom wasn’t cleaned well; there was hair on the shower rim and product on the shower floor and walls. I also had electrical issues with the TV and one of the lights.
Stayed 2 nights in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team and make all necessary changes to enhance service for a better experience.Many Thanks,Management

6/10 Okay

Maureen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "continental breakfast" was bare minimum, the staff clearly did not want to be there, and the hair dryer and coffee machines in the room were inoperable. Overall, it was a sad stay.
Stayed 3 nights in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team the service issues you mentioned from your stay experience with us and take corrective action to assure that your concerns are corrected. We want to make sure all our guests are comfortable and happy during their stay, please except my apology that that was not your experience with us. We look forward to winning you back.Many Thanks,Management

8/10 Good

Scott, Dallas

It's obvious that the hotel is an older property, being renovated a kept clean and updated. Proximity to BWI is awesome. Comfy beds. The A/C is not the most modern, and thunks as it goes on/off. Lots of hot water. Some narks of damafe to some of the furniture have been repaired as good as possible. I would come back.
Stayed 1 night in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2024
Response from Ranee D on Apr 2, 2024
Thank you for taking the time to review our property, we are always happy to hear that our guests enjoyed their stay.Many Thanks,Management

10/10 Excellent

Sookie Fae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Lbert on Mar 20, 2024
Thank you for your response. About or property we or work very hard to improve the issues.

10/10 Excellent

Laretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly checkin in and check out. Very hospital. Highly recommended and will use again…
Stayed 2 nights in Mar 2024
Response from Lbert on Mar 20, 2024
Thank you for your response. About or property we or work very hard to improve the issues.

10/10 Excellent

satyne, East Gwilliumbury

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly upon entry! Good location with lots of food
Stayed 1 night in Mar 2024
Response from Lbert on Mar 12, 2024
Thank you for response about your stay.

8/10 Good

William, Laurel

Business traveler
Breakfast on Sunday was poor-no eggs, no syrup for waffles! No one to tell!
Stayed 4 nights in Mar 2024
Response from Lbert on Mar 12, 2024
Thank you for response about your stay.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Country inn and Suites is a great place to stay. Solid management who does a great job hiring excellent personnel. Also, this hotel has clean carpets and doesn't smell like smoke!
Stayed 4 nights in Mar 2024
Response from Lbert on Mar 12, 2024
Thank you for response about your stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy overnight for the airport. Would stay again.
Stayed 1 night in Mar 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities
No food available.
Stayed 1 night in Feb 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.

10/10 Excellent

deWayne

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee was cold in the morning before breakfast
Stayed 1 night in Mar 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.

6/10 Okay

Anton

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms needed serious renovation. Mostly the bathroom. Faucets were hard to turn. The diverter from tub to showe3r it not fully work, had water coming out of both. Shower had little water pressure
Stayed 1 night in Feb 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.

10/10 Excellent

Scott, Spokane

Liked: Staff & service, amenities, property conditions & facilities
First class in all phases.
Stayed 1 night in Feb 2024
Response from Lbert on Mar 8, 2024
Thank you for your response. we are working very hard to improve or property.