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Rating 10 - Excellent. 115 out of 1000 reviews" "
10 - Excellent
115
Rating 8 - Good. 185 out of 1000 reviews" "
8 - Good
185
Rating 6 - Okay. 276 out of 1000 reviews" "
6 - Okay
276
Rating 4 - Poor. 210 out of 1000 reviews" "
4 - Poor
210
Rating 2 - Terrible. 214 out of 1000 reviews" "
2 - Terrible
214
5.6/10
Cleanliness
6.4/10
Staff & service
5.8/10
Amenities
5.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Venise
Traveled with family
May 6, 2024
Liked: Staff & service
We didn't get a room with a sleeper sofa. However they provided a blow up mattress. There wasn't a hair dryer in the room. There were huge pot holes in the driveway. the breakfast was good.
Like: a basic place to lay your head if the room is clean, Dislike: Unruly neighbors and the wi-fi sucks, Multiple bad experiences says i wont be back.
Kevin
Stayed 1 night in Feb 2024
Response from Managment on Feb 13, 2024
Thank you for the feedback. Every day we make efforts to improve the property i hope you change your mind and give us another try
Clean unit. Provided transportation to and from airport. Power was out due to storm. Clerk provided flashlights and recommendation for dinner delivery.
You never know what you are going to get when you go cheap. Decor is older style but everything was clean, easy breakfast included. Worked great for us.
The first night was good. The second night was not. The second night the power went out in the middle of the night. It stayed out all night. Our baby and myself were very cold all night and we ended up in our truck to stay warm.
Roxanne
Stayed 2 nights in Dec 2023
Response from Queen City Inn Agent on Dec 8, 2023
We apologize for the power outage, circumstances were out of control.
The room was not really clean. The bath tub & shower walls were soapy and stained.
Russell C
Stayed 1 night in Nov 2023
Response from Management on Dec 8, 2023
I am very sorry for the inconvenience. We are spending quality time with each and every one of our housekeepers to ensure that this does not happen again.
Staff was very friendly but rooms need to be upgraded carpet looked dirty and bed frame by door was barely holding on to the box spring.
Herlinda
Stayed 7 nights in Nov 2023
Response from Jessica N - Management on Nov 28, 2023
Thank you for letting us know about the bed frame. We will take a look at it and make sure it is fully operational for future guests. We apologized for the inconvenience.
6/10 Okay
karen
Nov 26, 2023
Place was good enough for a one might stay. Got exactly what i expected for the price.
karen
Stayed 1 night in Nov 2023
Response from Jessica N - Management on Nov 28, 2023
Thank you for your valued feedback.
8/10 Good
Robert
Nov 22, 2023
Liked: Cleanliness, staff & service
Robert
Stayed 1 night in Nov 2023
Response from Jessica N - Management on Nov 24, 2023
Thank you! We hope to see you the next time you travel to bangor!
Only thing missing was a hair dryer, the microwave was in a cupboard on a bottom shelf. Hard to reach or use.
Phyllis M
Stayed 1 night in Nov 2023
Response from Jessica N - Management on Nov 14, 2023
Thank you for your feedback. I am sorry about the missing hair dryer. If you find something missing from the room, feel free to reach out to the desk. They staff is more that willing to locate the missing item for you.
There was music coming from the room behind us, spoke to the clerk on the front desk, she said she was call and ask them to turn down their music, we went out for a short time and the music was still coming into our room, not nice
Carol
Stayed 1 night in Nov 2023
Response from Jessica N - Management on Nov 14, 2023
We are sorry we fell short in addressing the loud music of another guest. We will be sure to address the issue with staff to ensure that other guests are not having the same issue. We hope to see you again.
10/10 Excellent
Elaina
Nov 5, 2023
Liked: Cleanliness, staff & service
Elaina
Stayed 1 night in Nov 2023
Response from Jessica N - Management on Nov 10, 2023
Comfortable budget hotel. The room was in better condition than the outside (stairs and hallway). Perhaps, they are updating in steps. Breakfast had ample varieties, which was a help over four days.
bhadraiah
Stayed 4 nights in Oct 2023
Response from Jessica N - Management on Nov 2, 2023
We are happy to hear you enjoyed your stay with us. We are continuously updating our property. Please be sure to come back and see us next time your in Bangor!
Response from Jessica N - Management on Nov 2, 2023
Thank you for your valued feedback.
4/10 Poor
Amy
Oct 28, 2023
Needs ALOT of updating
Amy
Stayed 1 night in Oct 2023
Response from Jessica N - Management on Nov 2, 2023
We are sorry you were not pleased with the property. We are continuously doing updates to our property and encourage you to give us another try next time you are in town. We value feedback from all customers to ensure we provide what you are looking for!
8/10 Good
Helen
Oct 25, 2023
Helen
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on Oct 26, 2023
The building is old, worn, things didn't function, tub drained slowly so you are ankle deep in water, etc.
It desparately needs upgrading.Wouldn't stay there again. Very poor value.
Jim
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on Oct 24, 2023
We are sorry to see you had such a disappointing stay. We encourage guests to let front desk know if there are any problems they can help with. We are currently working on renovating our rooms.
8/10 Good
Kent
Oct 22, 2023
Liked: Staff & service, room comfort
Kent
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on Oct 22, 2023
We are glad to see you had a pleasant stay and hope we can make it even better in the future.
The parking lot is in need of repair. The stairs to go upstairs are horrible as well as the walkway. The room clearly had been chewed by a dog( the door frames and rugs) The toilet ran for an extended period of time. The bathroom floor was filthy as was the shower (and clearly old) There is no phone in the room if there is a need to contact the front desk or a 911 call. VERY UNSAFE
Lisa
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on Oct 21, 2023
We are sorry to see you found fault in almost every part of your stay with us. You are always welcome to reach out to front desk or management with your concerns so we can address them while you are still here. Also, we assure you the room you are in has never been a pet friendly room, nothing had been chewed by dogs. We are working on renovating bathrooms because we agree, they are outdated and look dirty because of this.
4/10 Poor
Mae
Oct 20, 2023
Liked: Room comfort
Disliked: Property conditions & facilities
Mae
Stayed 1 night in Oct 2023
Response from Queen City Inn Agent on Oct 21, 2023
We are sorry to see you had such a disappointing stay. We didn't see any notes about any issues and would like to remind you you are always welcome to reach out to front desk to see if we can improve your stay.