6/10 Okay
Censimelia
Jul 23, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from heards of tourists but all attractions easily walkable. Great food options nearby and seems to be a quiet and safe neighborhood.
Staff were not particularly friendly or helpful, nor did they explain where hangout spots etcs were located in the building, nor did they encourage socialising which is a must when travelling alone and staying in a hostel. I was declined entry to breakfast area despite buying a coffee, but where else would you meet fellow travellers!!
The rooms are a good set up with great water pressure. However, the room could be cleaner , especially the bed frames as they probably haven't been cleaned since installation. The bed sheet could also be fitted as constantly having to adjust it. Not impressed with having to buy a towel, most travellerd have to pack light so it should be basic necessity (take a deposit).
I'm a little concerned with health and safety. Having got up to turn the lights out I heard commotion in the hallway. It was only when I opened the door I heard an alarm to vacate the building. No guidance at all - no one knew what was going on. Turned out to be a false alarm but the problem is you can't hear the alarm from inside the room (517) which is quite freighting if it was a real emergency.
Overall too large to care for travellers experience. If you think the self check-in will bypass the long queues at reception, think again, as you'll need to collect key and pay taxes at reception afterwards anyway so pointless!
Censimelia
Stayed 3 nights in Jul 2024