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Much construction brother location made it a little dicey to access.
William B. West,
Stayed 1 night in Apr 2024
Response from Clarion GM on Apr 16, 2024
Thank you for taking the time to leave a review!
8/10 Good
Richard
Traveled with partner
Apr 8, 2024
The facilities were clean and comfortable.
The parking is messy as there is new construction next door.
Richard
Stayed 1 night in Apr 2024
Response from Clarion GM on Apr 8, 2024
Thank you for your review !
6/10 Okay
MaryAnn
Traveled with group
Apr 7, 2024
Liked: Staff & service
Our front check in was great. Location is very easy from the highway...enjoyed Pasquale Italian restaurant just a small walk away. It's a bit dated, but for a one night stop very adequate. Breakfast room was clean and well stocked for a simple breakfast.
Checkin was slow. Room had a smell no outside ventilation wall light was hanging by the wire and light and plug was disconnected. Breakfast was not up to usual standards. We have stayed there in the past but will look elsewhere next time. Seems to have been let go.
Jim
Stayed 1 night in Mar 2024
Response from Clarion GM on Apr 2, 2024
Thank you for taking the time to leave a review. Sadly we follow Choice Breakfast standards to a T with no additives. We are working diligently to correct all issues
Clarion hasn't owned this building that long, but never did any updates. It was dirty and old, the blackout curtains had holes in them. The bed was comfy
Deborah
Stayed 1 night in Jan 2024
Response from Clarion GM on Jan 9, 2024
Thank you for taking the time to leave a review. The same owners had the property when it was a comfort inn. When the name switched over they did a complete renovation in 2020.
8/10 Good
Heather
Dec 31, 2023
room had hairs in the shower that were not mine.
Heather
Stayed 1 night in Dec 2023
Response from Clarion GM on Jan 5, 2024
Thank you for your review. We will pass this along to housekeeping ASAP
This hotel was a pleasant surprise. While right off the highway,even though our room faced it, we did not hear it at all. The room was clean. The bed was comfortable and the pillows were good. The breakfast bar was very well organized, with everything individually packaged (bagels, muffins, apples, etc). We would definitely stay here again.
Margaret
Stayed 1 night in Nov 2023
Response from Clarion GM on Nov 13, 2023
Thank you for your review! WE are happy you enjoyed your stay with us !
Thank you for your review! I will let the staff know how valued they are!
6/10 Okay
Kim
Oct 29, 2023
Kim
Stayed 1 night in Oct 2023
Response from Clarion GM on Oct 31, 2023
Thank you for taking the time to leave a review
6/10 Okay
Verified traveler
Oct 29, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Dated
Property is old and dated. It was clean and staff was great. Would not rate a 8.4 but a 7.4
Verified traveler
Stayed 1 night in Oct 2023
Response from Clarion GM on Oct 30, 2023
Thank you for taking the time to leave a review!
6/10 Okay
Peter
Traveled with partner
Oct 28, 2023
The location was convenient and easy to find. Driveway access coming out of parking lot is dangerous.
Breakfast was normal continental style with waffle maker the highlight.
Coffee was good.
Room smelt of cigar/pipe smoke which is strange in a non-smoking establishment.
Bed was comfortable. Shower was hot.
Would not likely stay again. Was ok for a stopover after long drive.
Peter
Stayed 1 night in Oct 2023
Response from Clarion on Oct 28, 2023
Thank you for your feedback and for letting us know
This hotel is in need of a refresh. The king bed was two double mattresses pushed together with sagging on one half of the mattress. The shower was small and in rough shape.
Verified traveler
Stayed 1 night in Sep 2023
Response from Clarion on Oct 21, 2023
Thank you for your feedback and for letting us know
Came in for a weekend stay while visiting New River Gorge National Park. Nice clean updated rooms, loved the murals of the park throughout the hotel. Comfortable beds, clean, quiet, felt safe. Good location close to restaurants, gasoline, etc. Good breakfast, friendly staff.. shout out to Micheal & Michelle, very helpful and friendly. Will definitely stay here again.
Trace
Stayed 1 night in Oct 2023
Response from Clarion GM on Oct 17, 2023
Thank you for your review !
8/10 Good
Jimmie
Oct 14, 2023
Plenty of parking. Convenient to get to the room
Jimmie
Stayed 1 night in Oct 2023
Response from Clarion on Oct 15, 2023
Thank you for your feedback and for letting us know
Hot and powerful showers. Bed and room wer very clean.
Breakfast has good choices
Beth
Stayed 1 night in Oct 2023
Response from Clarion GM on Oct 9, 2023
Thank you for taking the time to leave a review.
6/10 Okay
Ron
Traveled with partner
Oct 7, 2023
The handicap room we requested had problems with the lock going in and when we turn the heater on the alarm went off so we were moved to a non-handicap room, which was a little better but not terribly clean
Ron
Stayed 1 night in Oct 2023
Response from Clarion on Oct 8, 2023
Thank you for your feedback and for letting us know
It was a bit grungy, not unsanitary, but the bathroom floor was not so great. My main complaint was security. The locks on the doors leading to the parking lot were left unlocked, despite the fact there was a sign on each one that it was to be locked 24/7. The breakfast bar was fine and the beds were clean, so we managed.
Gary
Stayed 1 night in Oct 2023
Response from Clarion on Oct 8, 2023
Thank you for your feedback and for letting us know