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Reviews of OYO Avenue House

3 out of 5
OYO Avenue House
23 Eglantine Avenue, Belfast, Northern Ireland

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

sanjida

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2021
Response from Ammy on Sep 17, 2021
Hi, Sanjida! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

8/10 Good

Tom

Stayed 1 night in Aug 2021

10/10 Excellent

Josip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for Belfast stay
Just as title says... Central (botanical garden, may good cafes etc)clean and lovely service! Will come again when in Belfast
Stayed 1 night in Jul 2021
Response from Noah on Jul 7, 2021
Thank you so very much, Josip! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Noah

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt more like staying in a family home than a hotel, really well run! The staff member looking after guests was wonderfully friendly, and was very careful to ensure I had everything I could possibly need. Would definitely stay here again, it was a fabulous experience
Stayed 3 nights in Jun 2021
Response from Jon on Jul 3, 2021
Hi, that is what we love to hear from our valued guests. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Jon

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from jake on Jun 28, 2021
Hi, Maureen! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Jake

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable bed, clean overall and well managed.
Stayed 2 nights in Jun 2021
Response from Leo on Jun 19, 2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good
Stayed 1 night in Apr 2021
Response from Joey on Apr 22, 2021
Hi, Eric! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Steve on Apr 21, 2021
Hi, Eric! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Steve

10/10 Excellent

Dearbhaile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great hospitality and really comfortable room. OYO were able to accommodate me at short notice and I had a relaxing sleep in the spacious room. Clean, well heated and good shower. Breakfast good.
Stayed 1 night in Jan 2021
Response from Leo on Feb 9, 2021
Thank you for your appreciation, Dearbhaile! We hope to give you a consistent service every time. Regards, Alex

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & Cheerful Belfast Guesthouse!
Discreetly located on a leafy street in a nice part of Belfast only 15/20 minutes by car to the city centre. It’s a large house converted to single room b&bs. It’s not luxury by any standard but is very comfortable and convenient for a few nights stay, safe and has free, unrestricted parking. We went during the lockdown period so imagine it will be different when this is lifted. The owners provided a light continental breakfast for us which was nice. Rooms clean and warm, showers work well and bed is comfy. What more do you need?
Stayed 2 nights in Oct 2020
Response from James on Oct 21, 2020
Thank you so very much, Anthony! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, James!

10/10 Excellent

King Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid safe and nice and comfortable
Accommodation was super clean in a real central location. I loved everything about it. Just wished there was more of a hot breakfast with the social distancing rules
Stayed 2 nights in Sep 2020
Response from James on Oct 5, 2020
Thank you for the pleasing feedback, King! We will put in our continuous efforts to provide consistent service every time. Regards, James!

10/10 Excellent

patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. Good location parking outside. Fabulous breakfast
Stayed 1 night in Jan 2020
Response from Barbara on May 12, 2021
Hi, Patrick! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Barbara

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Barbara on May 12, 2021
Thanks for rating us positively, Stuart! Glad to see that the services offered by us meet your expectations, we will endeavour to keep it up. Regards, Barbara

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Barbara on May 12, 2021
We are delighted to hear your words of praise, Stuart! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietors were wonderful, attentive, and gracious. I would definitely recommend this bed and breakfast!
Stayed 1 night in Oct 2019
Response from Barbara on May 12, 2021
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Wedding guest
Small room wooden floor made walking a problem as shoes loud on floor
Stayed 1 night in Sep 2019
Response from Barbara on May 12, 2021
Thanks for the positive rating, Karen! Hope to welcome you again soon. Regards, Barbara

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Barbara on May 12, 2021
Hi, Sharon! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

6/10 Okay

Ian

Liked: Cleanliness
Not Happy
Very average and not worth anything like the £117 one night charge. ‘The Gregory’ across the road much better and £40 less. Also, whilst I have nothing against them, the proprietors are muslim and therefore, the ‘Ulster fry’ has no proper bacon or sausage and if this had been pointed out in the description, I would have opted for somewhere else.
Stayed 1 night in Aug 2019
Response from Barbara on May 12, 2021
Hi, Lan! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Barbara

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and Friendly
Comfortable and clean house with very pleasant staff. A lot of rules to follow (no alcohol on the premises being 1) but that was the only gripe. I would recommend this Guest House to everyone...unless they enjoy a glass of wine before bed.
Stayed 1 night in Jul 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and Diana and her team were very helpful and kind. Just felt a bit of pressure with check-in, since there is no reception and you need to get to the property by 2:00PM for easy check-in. Breakfast + hospitality = brilliant!
Stayed 2 nights in May 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

6/10 Okay

Selvanandan

Liked: Staff & service
Stayed 3 nights in May 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Every thing was fantastic had a problem with room and were moved without any hastle
Stayed 3 nights in Apr 2019
Response from Diana on Apr 25, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us! Take care :)

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from Diana on Apr 11, 2019
Dear Guest, It was a pleasure to have you stay with us. Thank you very much for your review! Warm regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Good value - Belfast seems expensive Excellent breakfast
Stayed 1 night in Mar 2019
Response from Diana on Apr 11, 2019
Dear Guest, It was a pleasure to have you stay with us. Thank you very much for your review! Warm regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Positives: friendly host, comfortable bed and nice shower. Negatives: The place was cold; heat wasn’t working one evening, but when we informed the host it was fixed later. Also, the place was locked and the host wasn’t there when we tried to check in. When we called it seemed the host wasn’t expecting us and we had to wait 15 minutes outside in the cold and rain while she came to let us in.
Stayed 2 nights in Jan 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, we are very sorry for the inconveniences. We are improving on a daily basis and our guests' comfort is our priority! Thank you very much for your review and it was our pleasure to have you stay with us!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money - clean, tidy, good location, lovely breakfast, friendly, helpful people running guest house.
Stayed 2 nights in Oct 2018
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

10/10 Excellent

kelly, ballymena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely friendly staff
Food was good nice and clean very friendly rooms nice and homely would defo b back
Stayed 1 night in Oct 2018
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us! We look forward to you staying with us soon :)

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Already stated daylight robbery Awful in almost every way The only plus was the young girl who served breakfast (breakfast was pathetic) was very friendly and efficient
Stayed 1 night in Sep 2018
Response from Diana on Oct 6, 2018
Dear Mr Carlin, thank you very much for your rating and review! It would be much appreciated if you can elaborate on what are the exact points that we can pick up and improve on. However, we apologise for all shortcomings and our team will try our best to improve further! Thank you very much for staying with us!

8/10 Good

LISBETH

Liked: Cleanliness, property conditions & facilities, room comfort
excellent for the city . comfortable room breakfast a little sparse
Stayed 2 nights in Sep 2018
Response from Diana on Oct 4, 2018
Dear Lisbeth, Thank you very much for your rating and review! Most importantly, thank you very much for staying with us! We will try our very best to improve on our breakfast menu :) All the very best in your future endeavour!

6/10 Okay

Verified traveler

Liked: Staff & service
Nice manager very friendly
On hop on hop off bus line close to university.We were given good recommendations to restaurants nearby
Stayed 1 night in Sep 2018
Response from Diana on Oct 4, 2018
Dear Guest, Thank you very much for your rating and review! We hope you had a good time in our guest house and we wish you the very best in your future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig aber stadtnah.
Ruhig gelegen, aber nahe am Zentrum. Sehr nette Wirtin, gutes Frühstück - rundum zufrieden.
Stayed 2 nights in Jun 2019
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

10/10 Excellent

Meylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Diana on Sep 12, 2019
Dear Sir/ Madam, Thank you very much for your review and it was our pleasure to have you stay with us!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel accueillant dans un quartier tranquille avec un arrêt de bus en direction du centre ville au bas de la rue.
Stayed 1 night in Sep 2018
Response from Diana on Oct 4, 2018
Dear Guest, Thank you very much for your ratings an review! We hope to see you very soon and all the best!