Property amenity

Reviews of Super 8 by Wyndham Belgrade/Bozeman Airport

2 out of 5
Super 8 by Wyndham Belgrade/Bozeman Airport
6450 Jackrabbit Ln, Belgrade, MT

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

linda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay loved the dog area staff was fantastic quiet overall great experience
Stayed 2 nights in Apr 2024

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Room smells like mold or something. Breakfast needs improvement. Sink water pressure very low and didn't drain well. Don't want to stay there ever again! It'd be worth paying more somewhere else.
Stayed 2 nights in Apr 2024
Response from Anita Johnson on Apr 18, 2024
Jason, we would like to apologize for the plumbing issues. We are doing PM maintenance on the room. We would never want our guest to experience these concerns. Again, please accept our apologies.

4/10 Poor

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Anita Johnson on Apr 18, 2024
Aaron, we are sorry to see your stay was not as enjoyable as we would like it to be. We appreciate your feedback and what we can do to improve. We would like another chance to show you a better stay.

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Anita Johnson on Apr 16, 2024
Regina, we all want to thank you for your kind words. We appreciate your business and kindness. We hope to see you again!

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2024
Response from Anita Johnson on Apr 9, 2024
Rick, thank you for the awesome rating and kind words. We value your thoughts and hope to see you back again!Oh yeah, can you bring spring weather with you(:

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 1 night in Apr 2024
Response from Anita Johnson on Apr 5, 2024
David, thank you for the kind words and taking the time to give us a great rating. Come see us again in your travels.

2/10 Terrible

Frances, Wisdom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anita Johnson on Apr 1, 2024
Frances, we are so sorry to see your stay was not as expected. Any feedback to help us understand what happened would be greatly appreciated.

10/10 Excellent

Therrill

Traveled with partner
Everything was good
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 29, 2024
Therrill, we all want to thank you for the kind words and the great rating. Come see us again in your travels. We are hoping for Spring weather.

10/10 Excellent

JULIE, Duncan

Stayed 7 nights in Mar 2024
Response from Anita Johnson on Apr 18, 2024
Thank you, Julie. We are very pleased to see your stay was good. We look forward to seeing you again.

6/10 Okay

Alex

Traveled with partner
Liked: Staff & service
Definitely not the Four Seasons, but if you need a place to crash before an early morning flight this place will suffice.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 25, 2024
Alex, we want to thank you for taking the time to give us a good review. We love the fact that we are so close to the airport for our guest. Please come see us again!

4/10 Poor

amy

Liked: Property conditions & facilities
Disliked: Staff & service
The lobby was aesthetically pleasing, however the halls on the first floor had a musty smell and the staff was unprofessional and unfriendly. The bed was comfortable but the room was noisy, we could hear the tv and conversations in the surrounding rooms most of the night.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 25, 2024
Dear Amy, we are sorry to hear your stay was not as pleasant as we would of liked. Please accept our apologies for the unfortunate experience. We try to eliminate noise, which is sometimes difficult. The halls get shampooed every other month. We should of had them cleaned before that. We hope you will come see us again!

10/10 Excellent

Krista

Stayed 1 night in Mar 2024
Response from Anita Johnson on Apr 16, 2024
Thank you, Krista. We are pleased to hear you enjoyed your stay. Come back and see us again.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jay at check in was very nice and helpful. The room was cozy and clean.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 25, 2024
Thank you, Scott. We are happy to hear your stay was a great experience. We look forward to seeing you again. We will pass this on to Jay, he is a great guy.

4/10 Poor

Frances, Wisdom

Disliked: Staff & service, property conditions & facilities
The water was off for 4 hours. The staff was rude when I asked about a refund so we could book somewhere else as they couldn’t tell us if and when the water would be back on.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 25, 2024
Frances, we are sorry to hear this about your stay. We did have an unexpected maintenance issue that we had to shut down the water. No excuse for the staff to be unkind.We would like to discuss this further with you.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 25, 2024
Thank you, Chris. We really appreciate your kindness and for taking the time to rate us, we look forward to seeing you again.

2/10 Terrible

Bess

Disliked: Staff & service
Made a reservation based on pet friendly advertising but was turned away due to having 3 dogs. Stated their limit was 2. No information about this anywhere on expedia. Excuse was 3rd party sites dont have access to our policies. Very upset.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 22, 2024
Dear Guest, please accept my apologies for the front desk agent turning you away because of to many dogs. We want to refund your stay, if you can have Expedia call the hotel we can issue a refund. We understand your frustration.

10/10 Excellent

Emilia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How comfortable the room was, the quiet, the location close to the airport and close to nice food places
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 21, 2024
Emillia, we all want to thank you for the great review. We are pleased to hear you enjoyed our hotel. Come see us again!

10/10 Excellent

David, Meridian

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 19, 2024
Wow, thank you, DavidWe appreciate your kindness! We hope to see you back soon!

6/10 Okay

Kerry

Traveled with pets
Dirty bathroom. The dog area was gross. I would not let my dog near it after I walked over to it. I stayed there because their site showed a nice dog yard. You have to sign your life away to have a pet. You get nothing for it. $50 for nothing but threats. They called me and said I would get back money because of the dirty bathroom. That didn’t happen.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Thank you for taking a moment to share your thoughts. Your feedback is invaluable to us, and we regret to hear that our value was not well represented. Maintaining cleanliness and providing excellent value is paramount to us, and we are disheartened to learn that we did not meet these standards during your visit. Please know that we take your comments seriously and will use them to improve our services. We welcome the opportunity to regain your trust and provide you with a more enjoyable experience.

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 15, 2024
Thank you, Rena. We appreciate your kindness. Come see us again in your travels.

6/10 Okay

Jeff

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Based on the high reviews, I was surprised by the condition of the facility. There was a sticky spot on the carpet, rust on the door frame in the bathroom, some mold on the caulk in the shower, and the bathroom door didn't latch closed. The pillows were nice and the beds were good, but overall my experience fell short of expectations.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 14, 2024
Jeff, thank you for taking the time to give us feedback. We understand your frustrations. Can you let us know what room this was? We will address this immediately. If you are in the area please come back and give us another try.

10/10 Excellent

JULIE, Duncan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is phenomenal, the staff and facility are always top-notch. We have had a crew stay here for the last 6months and we have never had a problem. Jason, the manager, is a true professional. He is always making sure my guys are taken care of. He is just a good man with a good soul!! All the staff is very nice..
Stayed 5 nights in Mar 2024
Response from Anita Johnson on Mar 14, 2024
Julie, thank you so much for the awesome review. Jason is truly is the best. We have enjoyed having your guys here at the 8. Jason wanted me to tell you thank you for your kind words.

10/10 Excellent

Latory

Stayed 1 night in Mar 2024
Response from Anita Johnson on Apr 1, 2024
Thank you, LatoryWe appreciate your kindness.

8/10 Good

Charles, Culver City

Liked: Cleanliness, staff & service, property conditions & facilities
Super 8 was decent for basic need like an early morning flight. Perfectly clea
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 11, 2024
Charles, thank you for the great review. We appreciate your kindness. Come see us again in your travels.

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to relax after a long drive and before heading to big sky
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 11, 2024
Karl, we all want to thank you for the great review. Come see us again in your travels.

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convienent, good breakfast
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 10, 2024
Hannah, we all want to thank you for the kind words and the amazing rating. Come see us again!

2/10 Terrible

Lynne

Disliked: Cleanliness, property conditions & facilities
No luggage carts and no elevator
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 10, 2024
Lynne, we wish we had an elevator to offer our guest. We are always willing to help with luggage. Come see us again in your travels.

4/10 Poor

Liliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean, the breakfast are very dirty and breakfast was so bad.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 8, 2024
Liliana, we want to thank you for taking the time to give us a review. We are very confused to what you experienced at our hotel. Cleanliness of the hotel is our #1 focus, and offering the best customer service. Any feedback to help us understand your stay would be greatly appreciated.

8/10 Good

Bonnie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms a bit outdated. The deadbolt in our room didn’t work. Staff were very friendly!
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 5, 2024
Bonnie, we want to thank you for the feedback. I have maintenance checking into the deadbolt. We are happy to hear the staff were friendly, that doesn't surprise me. Come see us again in your travels.

10/10 Excellent

Mahzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 5, 2024
Thank you, MahzadWe really appreciate your kindness. Come see us again in your travels. Stay warm!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 5, 2024
Marc, thank you so much for the awesome rating. We appreciate it. Come see us again in your travels.

10/10 Excellent

Marc

Response from Anita Johnson on Mar 25, 2024
Thank you, Marc. We appreciate you taking the time to give us a great rating. We value your business and thoughts. Come see us again!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Well kept. Good price.
Stayed 1 night in Mar 2024
Response from Anita Johnson on Mar 4, 2024
Erin, thank you so much for the kindness and for taking the time to review us. We hope to see you back again!

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was horrible which affected this particular stay the facilities were fine, I would stay again. It is in a heavy traffic area.
Stayed 2 nights in Feb 2024
Response from Anita Johnson on Mar 1, 2024
Thank you for the great review. The weather has been so moody this year. Come see us again in your travels.

4/10 Poor

Jonathan

Traveled with partner
We were very disappointed in the room we were assigned. The room itself was as expected for this type of hotel, but the location was unacceptable. It was literally 30 feet from the front desk. There was noise from people checking in right up until midnight and again in the early morning,as people were checking out. There are two rooms that I thing might have been revenue enhancing add-ons; rooms 199 and 200. They should never even exist.
Stayed 1 night in Feb 2024
Response from Anita Johnson on Mar 1, 2024
Jonathan, we understand your frustrations with the rooms being so close to the front desk. Unfortunately, it is so hard to control the noise levels in the lobby. We don't have an elevator so the only way to offer handicap accessible rooms was to put them on ground floor. Please accept my apologies.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly place
Stayed 4 nights in Feb 2024
Response from Anita Johnson on Feb 28, 2024
Jared, thank you so much for your kind words. This is a great way to start our day. Come see us again in your travels.

10/10 Excellent

Julie

Stayed 1 night in Feb 2024
Response from Anita Johnson on Mar 21, 2024
Thank you, Julie

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for an overnight stay
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 27, 2024
Stephen, thank you for the good review and the kind words. We look forward to seeing you back.

10/10 Excellent

Janet

Friendly staff. Close to airport.
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 28, 2024
Janet, your kind words mean a lot to us. We hope you have a great week and come see us again in your travels.

10/10 Excellent

Julie

Stayed 1 night in Feb 2024
Response from Anita Johnson on Mar 21, 2024
Thank you, JulieWe appreciate your kindness!

6/10 Okay

Mark

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
Newly refurbished pool and hot tub in poor condition, no cover on water return on hot tub causing my wifes foot to be injured by the suction pressure, also the chemistry in the hot tub was so off that it caused us both to cough terribly.
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 26, 2024
Dear Mark, thank you for your review, we take our guest safety serious and we are addressing this issue as we speak. I want to apologize for any issues that you experienced.

10/10 Excellent

Erin

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 26, 2024
Erin, thank you for the review. We are happy to hear that you enjoyed your stay. Come see us again.

6/10 Okay

Vince

Disliked: Staff & service, amenities, property conditions & facilities
Clean updated room but small. The bathroom had a small toilet and shower. No water pressure either. I had interactions with 3 different shifts, and none of them were friendly. I would not stay here again.
Stayed 2 nights in Feb 2024
Response from Anita Johnson on Feb 26, 2024
Dear Vince, thank you for taking the time to give us feedback on your stay. We are checking on the water pressure to see if it was a one time issue or a on going issue. As for the staff friendliness we will address this, we always get the best reviews and comments for the staff. Come see us again and let us give you better customer service.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here previously n liked the facility It’s close to the airport which is convenient for early flights out I will stay here in the future
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 22, 2024
Thank you, William. We appreciate you taking the time to give us a great review. We love that we are the closest hotel, to the airport. Come see us again in your travels.

6/10 Okay

Dax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: This place was clean and pretty quiet. Con: someone smoking weed in the building and it was terrible. Our room had it coming in through the door. This happened 3 or 4 times. The door gap on our room was bad. I used towels to stuff in the cracks to keep the weed and light out.
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 19, 2024
Dax, please accept our apologies. We have went an extra step in trying to put an end to the smoking of any sort in our rooms. We are installed fresh air sensors that are to notify us of any smoking. We know that doesn't remove your frustrations. Come see us again in the future. We are looking into the maintenance of the door.

10/10 Excellent

JULIE, Duncan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason the manager is AWESOME!!
Stayed 12 nights in Feb 2024
Response from Anita Johnson on Feb 19, 2024
Thank you, Julie. We really appreciate your kind words and the best rating. Come see us again. Jason is awesome.

10/10 Excellent

Robert, Lakeland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room at affordable price
Stayed 7 nights in Feb 2024
Response from Anita Johnson on Feb 19, 2024
Thank you so much for the great rating and kind words. We hope to see you again soon!

10/10 Excellent

Eileen

Stayed 1 night in Feb 2024
Response from Anita Johnson on Mar 21, 2024
Thank you, Eileen

10/10 Excellent

Amanda, Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was friendly, kind, and very helpful. My room was clean, quiet, and felt safe where I was being a solo traveler. Would stay again.
Stayed 1 night in Dec 2023
Response from Anita Johnson on Feb 13, 2024
Amanda, we want to thank you for the awesome review. Jay will be happy to hear your kind words. We are so happy you felt safe and everything was clean and fresh. We look forward to seeing you again!

8/10 Good

Holly

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is clean and well managed. The dog run is really nice.
Stayed 1 night in Feb 2024
Response from Anita Johnson on Feb 8, 2024
Holly, thank you for taking the time to give us a great review. We really appreciate your thoughts. We are very happy to have a enclosed dog run for our guest to let their furry dog to run. Come see us again!