Outdoor pool, pool umbrellas, sun loungers

Reviews of Barceló Benidorm Beach - Adults Recommended

4 out of 5
Barceló Benidorm Beach - Adults Recommended
Avenida Virgen del Sufragio 3, Benidorm, Alicante

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 82 reviews" "
Rating 8 - Good. 14 out of 82 reviews" "
Rating 6 - Okay. 4 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

NEDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from Pedro Ortiz Guest Experience Specialist Barceló on May 5, 2024
Dear Neda,Thank you for your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location opposite a beautiful beach. Old town of Benidorm just a 5 minute walk. Lots of shops and restaurants nearby. Hotel lovely.
Stayed 4 nights in Apr 2024
Response from Pedro Ortiz Guest Experience Specialist Barceló on May 5, 2024
Dear Patricia,Thank you for your positive feedback.It is truly rewarding to know that our prime location across the beautiful beach and just a short stroll from the charm of Benidorm's old town contributed to making your stay memorable. We are glad the plethora of nearby shops and restaurants added to the convenience of your visit.The team here takes great pride in maintaining both the cleanliness and condition of our hotel, and your acknowledgment of these efforts is much appreciated.Thank you once again for highlighting the exceptional service you received; our staff is dedicated to ensuring our guests feel valued and taken care of throughout their stay. Your fantastic review serves as a great motivator for us all.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach

8/10 Good

Alan, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Nice clean adult only hotel.
Stayed 2 nights in Apr 2024
Response from Paula Torrecillas Guest Experience Manager on May 1, 2024
Dear Alan, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Keith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendy was over with dad and friends. Lso stayed before and recommended to them to sty
Stayed 3 nights in Apr 2024
Response from Paula Torrecillas Guest Experience Manager on Apr 15, 2024
Dear Keith, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

8/10 Good

John Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 😃
Stayed 7 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Apr 2, 2024
Dear John, Thank you very much for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

8/10 Good

JANET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, safe. I would stay in this hotel again but my partner who will eat anything said definitely not, based on breakfast. Fried food is very poor quality & cold
Stayed 4 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 29, 2024
Dear Janet,Thank you for sharing your review with us.We regret to hear that our breakfast offerings did not meet your expectations, and we appreciate your candid feedback which is invaluable in our continuous effort to improve our dining experience. It pleases us to know, however, that you found our hotel to be clean and safe. Our team strives to maintain the highest standards of cleanliness and security for our valued guests to enjoy a worry-free stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in an excellent location right on the beach. Rooms were clean and comfortable, and staff were very friendly and helpful. Good selection of food at buffet breakfast. Would definitely stay here again. Rooftop pool and bar were closed due to bad weather so didn’t get to see them.
Stayed 1 night in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 29, 2024
Dear Denis,Thank you for your review.It is heartening to hear your appreciation for our prime beachfront location and the comfort of our rooms. Our dedicated staff will be delighted to know that their efforts to provide friendly and helpful service did not go unnoticed. We're also thrilled to read that the selection at our buffet breakfast met your expectations, and we hope it added a delightful start to your days with us.While we are sorry that you were unable to experience our rooftop pool and bar due to inclement weather, we are glad that this did not significantly detract from your overall experience. We strive to ensure that all our facilities are in prime condition for our guests to enjoy, weather permitting.We hope to welcome you back in the future. Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy that we booked this place after reading so many great reviews. A lovely hotel in a great location. Would highly recommend booking and staying here
Stayed 4 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 15, 2024
Dear Joanne,Thank you for your positive feedback.It's gratifying to learn that our strategic location contributed positively to your stay, and that the room cleanliness met your expectations with flying colors. We're also thrilled that you found our room amenities to be top-notch, ensuring a comfortable and enjoyable experience.We acknowledge your ratings on our hotel's condition and service; while these aspects were highly regarded, we continuously strive for excellence and appreciate your feedback as an opportunity for improvement. Your recommendation is highly valued and serves as an encouragement for our team to maintain our high standards.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Mabel, katy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy feliz de habernos quedado es barcelo nos gusto mucho lo recomiendo.
Stayed 4 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 15, 2024
Apreciada Mabel,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a Benidorm y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que ha disfrutado plenamente de su estancia y que recomienda nuestro establecimiento. Agradecemos sus amables palabras sobre la limpieza de nuestras habitaciones, la calidad de nuestras instalaciones, el servicio prestado por nuestro equipo y las comodidades en la habitación. Es un honor recibir retroalimentación tan positiva y ver reflejado el esfuerzo de nuestro personal en proporcionar una experiencia inolvidable.Esperamos volver a hospedarle en futuras ocasiones.Saludos cordiales,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

David William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright decor, lovely staff, excellent breakfast.
Stayed 4 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 9, 2024
Dear David, Thank you very much for your kind feedback.We're delighted to hear that the bright decor, our dedicated staff, and the excellent breakfast made your stay enjoyable. Your compliments are a testament to our team's effort to create a memorable experience. It’s gratifying to know that the cleanliness of the room, the condition of the hotel, the service provided, and the amenities offered were to your complete satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 8, 2024
Dear Steven, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Rachael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights, Bed & Breakfast in a Sea View room for my birthday. We were given Room 508 which was on the corner with amazing views and a balcony that wrapped around the corner of the hotel! The hotel left a bottle of bubbly and cake in the room on arrival and again on my birthday with a lovely message from Paula the guest experience manager. The breakfast was delicious with everything you could possibly wish for including omelettes cooked to order (my favourite!) The reception staff were really welcoming and friendly. The location of the hotel is just perfect with the Old Town right behind, the Strip within walking distance and right on the Levante Beach promenade with stunning sea views. This was our first time in Benidorm and the hotel made our stay totally memorable for all the right reasons! Thank you so much Barcelo for an amazing stay and when we return to Benidorm, I wouldn't stay anywhere else!!
Stayed 5 nights in Feb 2024
Response from Paula Torrecillas Guest Experience Manager on Feb 13, 2024
Dear Rachael,Thank you for your positive feedback.We are thrilled to hear that Room 508 with its panoramic views and the exclusive balcony provided an exceptional setting for your birthday celebration. IIt is wonderful to know that the personal touch for the celebration of such a special date, contributed to the joy of the occasion.Your kind words about the breakfast options and the omelettes cooked to order are much appreciated, as we strive to offer a delightful culinary experience. We're also glad that our reception staff made you feel welcome and that the strategic location of our hotel contributed to a memorable first visit to Benidorm. Your satisfaction is our priority, and it's heartening to read that we succeeded in making your stay 'totally memorable'.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
The staff are wonderful, helpful and friendly. We booked a superior king room with a sea view the view was lovely, the room its self was very clean and comfortable with some lovely touches. The teabags were replenished daily to my delight!! The beds were very comfortable, and the bedding very soft and cool. We honestly can’t wait to stay again
Stayed 3 nights in Feb 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Feb 8, 2024
Dear Abigail,Thank you for your positive feedback.We're thrilled to hear that our staff made a great impression with their helpfulness and friendliness. It's also wonderful to know that you enjoyed the breathtaking sea view from your superior king room and that the cleanliness and comfort of the room added to your satisfaction. Your appreciation for the daily replenishment of tea bags and the comfort of our beds is most gratifying. Our team strives to provide these little touches that make a stay memorable, and we're delighted that they contributed to your eagerness to return.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went between the dates of 2-5th feb, there was three of us. We had the best time. Lovely staff who ever we met. We would like to mention carlos who works on the rooftop bar who is a lovely man, very polite and makes the besg Sangia in Benidorm. Rest assured we will be back, shame we didnt get a sea facing apartment then we would of been amazed. The roof top facilities are excellent. Thank you for a lovely stay and we will be back.
Stayed 3 nights in Feb 2024
Response from Sara García Sierra Deputy Manager Barceló Benido on Feb 10, 2024
Dear Cheryl,Thank you for sharing your experience with us.We are thrilled that you had such a wonderful stay and enjoyed our facilities. Your positive feedback inspires us to continue upholding our high standards.We are grateful for your compliments towards our team members, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to compliment Carlos on your behalf for his contribution to your well-being whilst in our hotel.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sara García SierraDeputy ManagerBarceló Benidorm Beach

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice now. Beautiful hotel with great views. Staff efficient. Very safe area. I would argue the best hotel in the area
Stayed 6 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 30, 2024
Dear Lisa,Thank you for your positive feedback.We are thrilled to hear that you have chosen to stay with us not once, but twice, and that you've found the hotel to be both beautiful and safe, with our staff meeting your expectations. Your high praise for our hotel being arguably the best in the area is greatly appreciated. It's fantastic to know that our efforts to provide guests with great views and efficient service have contributed to your enjoyable stay.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was a friendly and happy atmosphere around the place
Stayed 3 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 30, 2024
Dear Keith, Thank you very much for your kind feedback.We're delighted to hear that you found a friendly and happy atmosphere during your stay with us. It's wonderful to know that the cleanliness of our rooms, the condition of the hotel, and the service provided by our team met your full satisfaction. We strive to create a welcoming environment and it's gratifying to see these efforts reflected in your positive review.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

kay

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the staff were pleasant and accommodating . The breakfast were excellent with plenty of food options . The roof top terrace was clean and had great views . Great for couples .we will stay again
Stayed 4 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 26, 2024
Dear Kay, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel clean, our staff pleasant and accommodating, and our breakfast offering to be excellent with a variety of food options. It's also fantastic to know that you enjoyed the great views from our clean rooftop terrace. We're so glad that you found our hotel to be ideal for couples and that you're considering staying with us again.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Lovely hotel, great staff and great location. Breakfast was excellent with plenty of choice. Our new favorite Benidorm hotel. Will definitely be back.
Stayed 3 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 19, 2024
Dear Linda,Thank you for your positive feedback.We're thrilled to hear that our staff made a great impression and that our prime location contributed to a memorable stay. It's wonderful to know that the breakfast selection met your expectations and added to the enjoyment of your visit. Your kind words about the cleanliness of our hotel, the condition of our facilities, the service provided by our team, and the comfort of your room are truly appreciated. We aim to create a unique experience for each of our guests, and it's rewarding to know that we have succeeded in making our hotel your new favorite in Benidorm.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotels is amazing but very disappointed there were children running and screaming upstairs from our room between midnight ant 2am in an adult only hotel . Extremely dissatisfied.
Stayed 2 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 18, 2024
Dear Guest, Thank you first of all for your feedback after your recent stay at the Barceló Benidorm Beach. We are sorry for your disappointment and for not having been informed of the incident, however, we would like to inform you that we are an Adults recommended hotel, in which children are not prohibited from entering.We are pleased to know that you appreciated the service and the comfort and cleanliness of our facilities.Thank you again for your confidence.Best regards, Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and stay
Mid week birthday treat. Stayed only one night but loved it. Helpful staff, clean and comfy and amazing central location next to old town right on the beach. Cannot fault it.
Stayed 1 night in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 12, 2024
Dear Gail,Thank you for your positive feedback.We're thrilled to hear you enjoyed your mid-week birthday treat and appreciated our central location right next to the old town and beachfront. It's wonderful to know that our team's efforts contributed to a comfortable and clean environment for your stay. We're also delighted that the hotel's condition and the service provided by our team met with your full approval.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We absolutely loved this hotel. It’s visually quite stunning inside and we had a sea view room, which have beautiful views. Reminded us of being on a cruise with the sea so close. The roof top bar is gorgeous, with loads of relaxing places to sit and great views. We found all staff polite, friendly and helpful but Carlos on roof top bar stood out with his friendly, cheerful nature. The hotel is brand new and I think it will develop itself and get even better over time. It’s a bit of luxury and style in busy Benidorm Right next to everywhere you want to go but lovely and quiet at night
Stayed 4 nights in Dec 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Dec 29, 2023
Dear Loraine,Thank you for your positive feedback.We're delighted to hear that the stunning interior and the breathtaking sea views from your room contributed to the cruise-like ambiance you enjoyed. It's wonderful to learn that our rooftop bar provided a perfect setting for relaxation and that the views impressed you. We truly appreciate your kind words about our staff, especially Carlos, whose friendliness and cheerful nature stood out. Our commitment to luxury and style in the energetic city of Benidorm is something we take great pride in, and it's gratifying to know that this resonated with you. Rest assured, we aim to maintain the tranquility you appreciated at night for all our guests to enjoy.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Jane

Stayed 1 night in Dec 2023

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must go if in benidorm
Hotel was clean and airy, staff were polite and friendly. Room was amazing with a view to match.
Stayed 2 nights in Dec 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Dec 12, 2023
Dear Sabrina,Thank you for your positive feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Elwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Front rooms have a fantastic view
Stayed 4 nights in Nov 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Dec 8, 2023
Dear Elwyn, Thank you very much for your kind feedback.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Stayed 2 nights in Nov 2023

10/10 Excellent

Jane

Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and facilities
Lovely hotel, fantastic location, very friendly staff and immaculate. The roof top bar, swimming pool and lounge area made it extra special. Our room looking over the seafront was very well thought out and a superbly comfortable bed. The breakfast was great quality and offered my favourites -a freshly cooked omelette with a good choice of filling, all the nuts, seeds and heathy options I love. I would definitely recommend it.
Stayed 1 night in Nov 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Nov 24, 2023
Dear Cindy,Thank you for your positive feedback.We're thrilled to hear that the hotel's prime location contributed to a memorable stay and that our dedicated team made a positive impact with their friendliness and professionalism. It's wonderful to know that the rooftop bar, pool, and lounge areas provided an exceptional setting for relaxation and enjoyment. Your appreciation for the well-appointed room with its stunning seafront view and the comfort of the bed is much appreciated. We're also delighted that the breakfast selection met your expectations, especially with the inclusion of freshly cooked omelettes and a variety of healthy options. Thank you for recommending our hotel to others seeking a quality stay. We strive to maintain high standards of cleanliness and guest satisfaction, and it's rewarding to see these efforts reflected in your feedback. Rest assured, we will continue to deliver the excellent service and accommodations that our guests value.We look forward to welcoming you back on a future occasion.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely has been renovated to a very high standard
Stayed 2 nights in Nov 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Nov 12, 2023
Dear David, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break
Food good staff first class location very good
Stayed 4 nights in Nov 2023
Response from Paula Torrecillas Guest Experience Manager Barce on Nov 9, 2023
Dear Frederick, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed our delicious food and found our staff to be first-class. Our prime location on the beachfront and close to the city center allows our guests to easily explore Benidorm and its surroundings. We take pride in providing a comfortable and relaxing atmosphere for our guests, and it's great to know that our efforts were appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel, good food can’t fault it
Stayed 6 nights in Oct 2023
Response from Renny on Nov 7, 2023
Dear Christine,Thank you so much for your comments, we hope to have you again!Best regards,Renny H.Front Desk Deputy ManagerBarceló Benidorm Beach****Alicante

6/10 Okay

richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel nuevo con muy buena ubicación.
Stayed 3 nights in May 2024
Response from Pedro Ortiz Guest Experience Specialist on May 9, 2024
Estimado Andres,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a Benidorm y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que su estancia ha cumplido con sus expectativas en cuanto a la limpieza de la habitación, el estado de nuestras instalaciones, la calidad del servicio y los amenities de la habitación. Trabajamos con dedicación para ofrecer una experiencia inolvidable y es un honor recibir comentarios tan positivos.Estamos encantados de que haya disfrutado de la ubicación privilegiada de nuestro hotel y de que la atención recibida haya estado a la altura de sus deseos. Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un cordial saludo,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach

8/10 Good

Maria Kristine

Traveled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2024
Response from Pedro Ortiz Guest Experience Specialist Barceló B on Apr 23, 2024
Dear Maria Kristine, Thank you very much for your kind review.We appreciate that you chose to stay with us and are glad to know that in general your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Pedro OrtizGuest Experience Specialist Barceló Benidorm Beach

4/10 Poor

Juan Manuel

Traveled with partner
Liked: Amenities
Habitacion sucia,olores en La sala de baño. Despues la habitacion que me Asignaron
Stayed 6 nights in Apr 2024
Response from Sara García Sierra Directora Residente on Apr 22, 2024
Estimado Juan Manuel,Nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en nuestro hotel.Lamentamos profundamente que la habitación asignada no haya cumplido con los estándares de limpieza y frescura que caracterizan nuestro establecimiento. Sin embargo, nos gustaría señalar que ofrecemos un servicio diario de limpieza y que nuestras instalaciones son revisadas regularmente para garantizar la satisfacción de nuestros huéspedes.Apreciamos que destacara las amenidades de la habitación, y deseamos en el futuro poder demostrarle la calidad y atención al detalle que nos esforzamos por brindar en el Barceló Benidorm Beach.Deseamos de corazón tener la oportunidad de volver a verle de nuevo para recuperar su confianza en nosotros y ofrecerle una mejor experiencia.Reciba un cordial saludo,Sara García SierraDirectora ResidenteBarceló Benidorm Beach

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel sur tous les points, au calme et bien situé dans la ville.Tout se fait à pieds. Vraiment Top
Stayed 5 nights in Mar 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Mar 9, 2024
Cher Gilbert,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Barcelo Benidorm Beach - Adults Recommended.Nous sommes ravis d'apprendre que notre hôtel a répondu à vos attentes en termes de tranquillité et de situation géographique, permettant de profiter pleinement de la ville à pied. Votre satisfaction concernant la propreté de nos chambres, l'état de l'hôtel et la qualité de notre service nous honore et nous encourage à maintenir nos standards élevés.Nous sommes fiers que notre établissement ait contribué à rendre votre séjour « Vraiment Top ».Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Elena Cristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We slept very good.The bathroom smelt bad
Stayed 2 nights in Feb 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Feb 25, 2024
Dear Cristina,We appreciate that you took the time to share your experience with us.We are sincerely sorry to hear about the issue you encountered with the bathroom odor. Our team is committed to providing impeccable standards of cleanliness and comfort, so this feedback is taken very seriously. We will look into the matter to ensure our high standards are maintained throughout the property.It is delightful to know that you had a very good sleep and were pleased with the room amenities and the overall condition of the hotel. Our dedication to guest satisfaction is reflected in the attention to detail and quality, from the individual room climate control to the range of amenities provided for your convenience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos recomendado tener una mesa libre en el desayuno para personas con movilidad reducida en la parte superior pq no pueden subir y bajar 4/5 escalones para servirse cada plato o consumición
Stayed 3 nights in Feb 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Feb 16, 2024
Estimado Daniel, En primer lugar, nos gustaría agradecerle que eligiera nuestro hotel Barcelo Benidorm Beach - Adults Recommended para su visita a nuestra ciudad y por la opinión que compartió en este portal.Lamentamos que haya encontrado dificultades durante el desayuno por la falta de una mesa más accesible para personas con movilidad reducida. Apreciamos su recomendación y la tendremos en consideración para seguir mejorando la experiencia de todos nuestros huéspedes.Nos complace enormemente saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación hayan sido de su completo agrado y hayan cumplido con sus expectativas al 100%.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana para desconectar
Fin de semana con mi pareja de relax.Excelente ubicación a pie de playa ,ocio y centro ciudad.Muy nuevo,moderno,bonito.El bufet expectacular.Muy limpio y el trato de 10.Solo echo en falta que no tenga parking,porque al estar en pleno entro es una odisea aparcar.Por lo demás lo recomiendo al 100 por 100.
Stayed 2 nights in Jan 2024
Response from Paula Torrecillas Guest Experience Manager Barce on Jan 22, 2024
Apreciada Carmen,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Barcelo Benidorm Beach - Adults Recommended y por compartir su opinión sobre su experiencia con nosotros.Es muy gratificante saber que ha disfrutado de una agradable estancia con nosotros y que nuestra céntrica ubicación le permitió aprovechar los días en esta ciudad al máximo.Por otro lado, si bien, tomamos nota de su impresión sobre el parking. Esperamos poder ofrecer otras alternativas en un futuro no muy lejano.Deseamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativas.Un cordial saludo,Paula TorrecillasGuest Experience ManagerBarcelo Benidorm Beach

8/10 Good

Asli

Stayed 4 nights in Jan 2024