Search Benton Cottages

"We had booked a suite, when we checked in found out that the elevator was not working. Being handicapped I could not climb the stairs. The first floor only had regular rooms so we took one. I could not get a price adjustment going from a suite to a reg room because I booked through Expedia. We just ate the cost difference. I think we should have been notified that the elevator was out of service. Other than that the room was good."

"We have stayed here before and had no real issue with anything but this time our room temperature was impossible to control. It was either hot or cold. Additionally, a bathroom shelf was off the wall and it had not been repaired or replaced. One of the elevators has a down button that will not work - that was true last year as well. This is a clean and comfortable place to stay but it appears no one is focused on needed maintenance."

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"The room was clean and staff polite. "

"Clean enough room, bathroom could use a mopping. Bed comfortable. Breakfast wasn't stocked well, and had to wait 20 minutes for the hot items to be refilled. The hardest part was checking in since the receptionist couldn't find my reservation and had to make new reservations. . We stayed there 1 week prior and didn't have any troubles. "

"EVERY worker, from front desk to the dining area to the cleaning people to workers in the hallway and on the elevator, were SO polite, personal and helpful. They don’t seem to treat the customers as customers, but as family. My husband and I travel quite a bit and we have NEVER been so impressed by the staff. It was truly a blessing for us to stay in the company of such sweet, professional people. Thank y’all for everything!!! You made our stay…well, let’s just say, we didn’t want to leave! 😉😁🤗"

"Climate control was a challenge "

"The hotel can definitely use an update. As soon as you walk in there is a sign that says food delivery can’t come to your room which I think is crazy. The front desk clerk was okay. Not super friendly or welcoming. Housekeeping went ahead and cleaned our room and we hadn’t checked out yet. We had just took some things to the truck. Probably will not stay here again. But the beds were okay and it was semi clean not the cleanest. It was okay I’ll say that. "

"Everyone is very friendly the room was nice and clean. We only had one issue and that was the tv had no sound. The front desk girl was going to put us in another room but it was getting late and we decided to stay in the room. Great place and people "