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Reviews of White Villa

3 out of 5
White Villa
160/1, Sooriyagoda, Bentota

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

dauphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
the family was really nice! the place is really clean and the room is big. it is closed to the beautiful beaches. I really recommend this guest house ( be careful of hotel.com they said my breakfast was include but it was not! the owner helped us in the better way. thanks again.

6/10 Okay

Guest, Matara

Liked: Cleanliness
Two star
Wifi voucher was given for 200M a day even though it was supposed to be free wifi service. No hot water in a shower room. Breakfast was 750 rupees so I didn't take it. The room was quite big.
Response from White villa Team on Mar 19, 2017
Thank you very much for your feedback, Wifi is limited usage how it's free as customers did abuse the usage buy downloading large pirate movies etc, we do have hot water and free breakfast and air conditioning option how ever not included in the budget rooms its impossible to provide all that for budget room, Thanks

2/10 Terrible

SUBARU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員のミスでダブルブッキングされ泊まれなかった。
兎に角最悪。予約及びカード決済も終わってホテルに着くと、予約した部屋の隣に泊まっている客の息子が来るとかでその息子に部屋を貸したので泊まるとこは無いといわれた。さらに、別のホテルを紹介されたがそれは、ドライバーが泊まる部屋で、エアコン無し温水は出ない、部屋はかび臭いととても泊まれる状態ではなく、別のホテルに泊まった。キャンセルを申し出たが、従業員の態度やエクスペディアの知識が乏しく結局煩雑な手続きを踏むことになった。私たちは現地の友人と一緒に行動していたのでまだ救われたが、決して街の繁華街にあるホテルではないのでトラベラーだけでこのようなシュチュエーションに会うと大変なことになると思う。
Stayed 1 night in Jan 2018
Response from Kanthalal Lokukumara (Owner) on Jan 19, 2018
Dear Sir. I am Sorry Sir White Villa Is Not a Driver Accommodation place. But I Provided Accommodation of my another Hotel. Hotel Green Garden Guest House. But Drivers are not Excepted and he ask me money back. White Villa accommodation only for the Foreigners. I am sorry about Inconvenience.