It's deeply disappointing that your accommodations were not reflective of our high standards, Sharon, and we apologize for the inconvenience. Our housekeeping manager will use your comments to see where retraining is needed. It's wonderful to know that our attentive team and lovely setting pleased you, and we'd love the chance to welcome you back soon so we can work to earn another star or two.

Your feedback is disheartening, Eshe, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will be reviewing your feedback to see where extra attention is needed. Thank you for sharing your input.

Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!

We're so glad that our lovely waterfront setting pleased you, DeeDee! Thank you for sharing your top score for the DoubleTree by Hilton Hotel Berkeley Marina. We hope your plans bring you back soon!

Your feedback is disheartening, Rob, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. We will be reviewing your comments about the room assignments and available amenities to see where retraining and changes may be needed. Please consider allowing us a second chance to make a better impression.

How wonderful to know that our terrific location proved helpful during your stay, Latricia! Thank you for honoring us with your top score. We'd love the chance to welcome you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

We love knowing that you enjoyed your stay with us, Leo! Thanks so much for the high score. Hopefully, your plans will bring you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Deanne, thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

Yubiris, seeing your rating is disappointing as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit.

Laura, it was our pleasure welcoming you to the DoubleTree by Hilton Hotel Berkeley Marina! Thank you for commenting on our breathtaking setting and excellent service. We hope you'll make plans to relax with us again soon!

Our stunning waterfront setting is always a favorite feature, and we're so glad you enjoyed your stay, Yaodong! Thank you for your perfect score. We hope to serve you again soon at the DoubleTree by Hilton Hotel Berkeley Marina!

Thank you, Olivia, for taking a moment to share your wonderful comments! Our team will be elated to know that you appreciated our caring service and dedication to cleanliness. We hope you'll make plans to visit us again soon. We'll keep the cookies warm for you!

Julie, we strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

We love seeing our guests relax and appreciate our unparalleled setting along the water, Linda! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent visit. Hopefully, your travels will bring you back soon!

We're so glad you enjoyed your stay with us, Kalpana! Thank you for your high rating. Please make plans to visit us again soon at the DoubleTree by Hilton Hotel Berkeley Marina!

Thank you for visiting! We are grateful for your star-rating, please come back soon.

While we're happy that you enjoyed our excellent dining and lovely setting by the water, Nambatai, it's disappointing that we were unable to surpass your expectations. We understand how important a fresh, welcoming property is and our housekeeping manager will use your comments to ensure the rooms are prepared to reflect our high standards. Please return soon to the DoubleTree by Hilton Hotel Berkeley Marina so we can work to earn another star or two!

Celia, we're delighted that our beautiful location impressed you! Thank you for scoring us so highly. It would be our pleasure to welcome you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Earning your perfect score made our day, Mary! Thank you for commenting on our stunning setting, delicious dining, and spotless accommodations. We hope your adventures bring you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Janeece, we enjoyed welcoming you to the DoubleTree by Hilton Hotel Berkeley Marina, and your five-star rating means the world to us! Thank you for your fantastic recommendation. You will find our parking rates comparable to similar lots in the area, but we regret if our charge took you by surprise. Please make plans to return soon!

Brenda, we’re so glad you included us in your exciting adventures! Thank you for taking a moment to highlight our stunning views, lovely property, and excellent on-site dining. We’re already looking forward to welcoming you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Thanks so much, Edward, for allowing us to welcome you to the DoubleTree by Hilton Hotel Berkeley Marina! We’re delighted that our value met your expectations. Please think of us when planning your next Berkeley visit!

Jenny, it was truly a pleasure to welcome you to the DoubleTree by Hilton Hotel Berkeley Marina! Thank you for your kind remarks about our incredible team. We will be sure to share your praise with Cherry and Cleveland, and we can’t wait to see you again soon!

Thank you for staying with us at the DoubleTree by Hilton Hotel Berkeley Marina, Wendah, and for sharing your feedback. We’re thrilled that our fantastic location impressed you, though it’s disappointing that a few details of your visit fell short of the excellence for which we strive. Our team will review your comments to see where extra attention is needed. Guest satisfaction is always our goal, and we hope to welcome you back soon so we can work to earn another star or two.

Knowing you had a wonderful stay is truly gratifying, Daisy! Thank you, and we eagerly await your next visit.

We appreciate your feedback, Richard, and your four-star rating made our day! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent stay. We hope to see you again soon so we can work to earn that fifth star!

We have to agree with you, Gregory, that the adjacent Cesar Chavez Park is a terrific place to spend some relaxing time! Thank you for your fantastic review of the DoubleTree by Hilton Hotel Berkeley Marina. We hope your travels bring you back soon!

How wonderful to receive your glowing remarks, Shari! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina. We appreciate your high score and we hope to welcome you back soon!

It is disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have. Hopefully, we may have another chance to turn your impression of us around, Adrian!

We also wish we could have checked you in sooner, but in order to make sure our guest rooms fully meet our high standards of cleanliness, our housekeeping team needs enough time to complete their preparations. Your patience and understanding are appreciated. Please visit us again soon so we can offer you a perfect stay in every way.

Your feedback is disheartening, Pearl, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will review your comments about the check-in process, room condition, and food value to see how we can make important improvements. Thank you for sharing your input.

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

Thank you for staying with us at the DoubleTree by Hilton Hotel Berkeley Marina, Donald! We're happy that our convenient setting proved helpful. Please think of us when planning your next getaway!

Corey, our goal is always to provide a relaxing, pleasant experience and we truly regret that we fell short during your stay. Our team will be reviewing your comments internally to see where improvements and attention are needed. We appreciate your feedback, and we hope you'll allow us another opportunity to change your impression of us.

It's great to know that our location allowed you easy access to your destinations, Lenita! Thanks so much for your terrific review. We hope your adventures bring you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Thank you for sharing your helpful feedback, Susan. We regret that your room wasn't what you expected. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in and at that point, we may be limited by availability. Please allow us a second chance to change your impression of us.

Massimo, we truly regret that your experience with us was not reflective of our usual high standards, and we apologize for your frustration. Our team will be reviewing the events surrounding your concern to see how we can do better next time. We hope you'll allow us a second chance to change your impression of us.

Julio, receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

Thank you for your five-star rating, Syretta! We hope to be your preferred property whenever your travels bring you to the area!

While it's great, Shawn, that you appreciated our delicious breakfast and relaxing waterfront setting, we regret that we were unable to completely win you over. When you return, please ask our team to assign you a room that's more to your liking. We hope to welcome you back soon!