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Reviews of Hotel Bethany Beach

2.5 out of 5
Hotel Bethany Beach
39642 Jefferson Bridge Rd., Bethany Beach, DE

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean
Stayed 1 night in May 2024
Response from Michael on May 10, 2024
We are glad to see our hotel was up to your standards. We will let the housekeeping know they are doing a good job. Please visit us again soon.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michael on May 10, 2024
Thank you for leaving a rating. The feedback is appreciated.

10/10 Excellent

David

Very clean. Lots of perks. Staff very friendly.
Stayed 1 night in May 2024
Response from Michael on May 10, 2024
We appreciate you taking the time to leave a review. The feedback is always welcomed. Please stay with us again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the beach, great crab place next door where you get a discount if staying at hotel and the folks that work there were very pleasant
Stayed 2 nights in May 2024
Response from Michael on May 10, 2024
We appreciate the feedback very much. Thank you for taking the time to leave such an awesome review. We hope to see you again soon

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine but still just ordinary
Stayed 3 nights in Apr 2024
Response from Michael on May 10, 2024
We appreciate the feedback. We hope to see you again.

8/10 Good

Stephanie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found a couple hairs in the sheets of one of our beds. Shampoo or soap was dripping down the end of the tub when we checked into our room. Paying for parking seems silly when you’re already paying for a room and fees, etc were not explained at check in.
Stayed 1 night in Apr 2024
Response from Michael on May 4, 2024
Thank you for the feedback. and apologize for the inconveniences you faced during your stay. We will work with our staff to see these issues don't happen in the future.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were exceptionally clean, they had a decent breakfast - eggs, sausage, gravy and biscuits, muffins, oatmeal, cold cereal, all kinds of drinks - coffee, tea, milk, juice, some days pancakes (they switch around day to day). So breakfast was better than most hotels. Now days it seems like most hotels, even the more expensive ones, offer just a continental breakfast. Meaning no eggs or meat. The hotel is one block away from beach access, so convenient. You can just walk to the beach. There are a few restaurants that are walkable if you don't want to drive. Staff were ALL pleasant including cleaning crew. If you have a question they were all very good at answering questions and very helpful. All in all a great experience.
Stayed 3 nights in Apr 2024
Response from Michael on May 4, 2024
Thank you so much for taking the time out of your day to write us such an amazing review. We do appreciate the feedback. We hope to see you again very soon.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael on May 4, 2024
Thank you for the rating. Come back soon.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Apr 2024
Response from Michael on Apr 30, 2024
Thank you for leaving a rating. We hope to see you again soon

10/10 Excellent

Colleen

Traveled with family
Liked: Amenities, property conditions & facilities
Loved walking on the beach every morning and night. Great staff, loved the cookie time !
Stayed 1 night in Apr 2024
Response from Michael on Apr 30, 2024
We are so glad to see you had a good stay with us. Your feed back is very much appreciated. We hope to see you again soon.

10/10 Excellent

MaryRuth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot pole lights shine right in the room especially since curtains couldn't close.
Stayed 1 night in Apr 2024
Response from Michael on Apr 24, 2024
We are sorry about that we will have our maintenance look into those black out blinds and to see why they wouldn't close. We hope to see you again soon

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms ery clean, bright.
Stayed 1 night in Apr 2024
Response from Michael on Apr 24, 2024
Thank you for the review. Glad to see the room was up to your standards. we hope you visit again soon.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Michael on Apr 23, 2024
Thank you. For the nice review. We hope to see you again soon

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2024
Response from Michael on May 10, 2024
Thank you for leaving a rating. The feedback is appreciated.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taylor the receptionist has a beautiful personality. Her customer service is superior.
Stayed 3 nights in Apr 2024
Response from Michael on Apr 16, 2024
We thank you for taking the time and leaving such a nice review. We will show Taylor this message as it will encourage her to keep up the good work.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Best pillows ever!
Stayed 1 night in Apr 2024
Response from Michael on Apr 16, 2024
Thank you so much for leaving a review. We are so glad to see you liked our pillow. Hope to see you back again soon

10/10 Excellent

Sukanya

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist is the best! She’s been helping me with multiple calls even before putting my reservation down. One of the reason I book this hotel.
Stayed 1 night in Apr 2024
Response from Michael on Apr 16, 2024
We are happy to see that our staff was helpful to you. Please visit again soon

10/10 Excellent

Roslyn

Traveled with group
Stayed 3 nights in Dec 2023
Response from Hotel Bethany Beach on Feb 20, 2024
Thank you for your review. We look forward to your future stays at Hotel Bethany.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Bethany Beach on Feb 20, 2024
Thank you for your review. We look forward to your future stays at Hotel Bethany.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

MARK

Liked: Staff & service, amenities, property conditions & facilities
ocean front and clean to perfection
Stayed 2 nights in Nov 2023
Response from michael on Dec 3, 2023
Thank you for leaving a review. we will let housekeeping know of their good efforts.

2/10 Terrible

Brenda

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The fact that my pet was able to stay
Stayed 2 nights in Oct 2023
Response from Hotel Bethany Beach on Nov 13, 2023
Thank you for taking the time to review our hotel. We are sorry to see that your stay did not meet your standards in which you were looking for please feel free to reach out to us here on property.

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 8, 2023
Thank you for the great review and we are glad to see you had a wonderful stay with us. We look forward to your next visit with us.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lisa on Nov 8, 2023
Thank you for the great review and we are glad to see you had a wonderful stay with us. We look forward to your next visit with us.

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Ryan and Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Hotel Bethany Beach has beautiful rooms. Large, modern, super clean room. One of the nicest rooms I have had in years. Great location to the beach, bike paths and lanes, and just a short walk to the boardwalk.
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
Wow thank you for the amazing review. We will share this with out staff. We do hope to have you again.

8/10 Good

Guirong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
Thank for the score. We do hope you stay with us again.

4/10 Poor

Cory

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff was nice and accommodating but rooms/hallways smelt bad. Breakfast very limited, nothing like what they advertise in photos.
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
We are sorry, with the influx of dogs in the hotel because of the dog parade in town the smell on our pet floor was a little harder to control. Thank you for taking the time and leaving a review

10/10 Excellent

Ed

Stayed 2 nights in Sep 2023
Response from Michael on Dec 3, 2023
Thank you for the great score. We hope to see you in Bethany beach again.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, quiet.
Stayed 2 nights in Oct 2023
Response from Michael on Oct 29, 2023
Thank you for choosing Hotel Bethany Beach. We do hope to see you again.

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Response from Michael on Nov 1, 2023
We are happy to see like our hotel. We hope to see you again

10/10 Excellent

Joseph A

Liked: Property conditions & facilities
A jewel
Very well managed. Super clean and the location near the beach is excellent. Beach chairs and umbrellas were a huge benefit. Can’t say enough about this hotel
Stayed 4 nights in Aug 2023
Response from Michael on Oct 28, 2023
Wow. We appreciate this awesome review of our hotel. We welcome you back anytime. Thanks for taking the time to write this.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Michael on Oct 28, 2023
Karen thank you for taking the time and leaving a rating. We do hope to see you again

10/10 Excellent

Dedrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was great
Stayed 2 nights in Oct 2023
Response from Michael on Oct 28, 2023
Glad to hear you had a good stay. We do hope to see you again.

10/10 Excellent

Otto

Stayed 1 night in Oct 2023
Response from Lisa on Nov 13, 2023
Thank you for your wonderful review. We are happy to see that you had a wonderful stay at our hotel and look forward to your next visit.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and staff very nice and helpful.One of the nicest hotels we have stayed at.
Stayed 1 night in Oct 2023
Response from Michael on Oct 26, 2023
We thank you for taking the time and leaving those kind words. We do hope to see you again

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Michael on Oct 26, 2023
Thanks for the good rating. please visit us again

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, friendly service and very good breakfast! I nice place to stay in Bethany Beach, DE
Stayed 2 nights in Oct 2023
Response from Michael on Oct 26, 2023
Thank you for leaving a review. We hope to see you again

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and friendly staff!
We had a great stay this past weekend! The hotel is modern and light. The front desk staff member Janise was super friendly and accommodating! The hotel was super clean. Would highly recommend!
Stayed 1 night in Oct 2023
Response from Michael on Oct 22, 2023
We will pass along those kind words to Janice. Thank you for taking the time and leaving a review. We do hope to see you again

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay at this hotel which was recently renovated when it was taken over by a new company. My only complaint was that there was a $10 a day charge for parking in their large parking lot ($25 in high season). We were first told of this in a text that we received the day before we were to check in. I did not see any reference to this when we booked the room. A hidden fee?
Response from Michael on Oct 21, 2023
Through Expedia our parking fee is listed in amenities and important information sections. Sorry for the confusion we will work with our 3rd party partners to make this information more readily available to read. Thank you for taking time to leave a review. We hope to see you again

10/10 Excellent

Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and pleased with them being dog friendly. They are super friendly and very helpful.
Stayed 3 nights in Oct 2023
Response from Michael on Oct 17, 2023
Thank you Susan for the amazing review. We hope to see you again.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff & hotel
Great staff, nice hotel, breakfast service & food is good! They don’t clean the rooms during your stay so you have to take towels to the front dress to get get fresh towels…
Stayed 3 nights in Oct 2023
Response from Michael on Oct 15, 2023
Thank you for the review. We will share the kind words with our staff. We are trying to find a better solution to replenish towels. We hope to see you again.

10/10 Excellent

dawn

Stayed 1 night in Oct 2023
Response from Michael on Oct 12, 2023
Thank you for the high rating very much appreciated

10/10 Excellent

Desmond

Stayed 3 nights in Aug 2023
Response from Michael on Nov 1, 2023
Thank you for taking the time for leaving a review. We are glad you enjoyed your stay

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Very pleasant experience! Hotel is very appealing and very clean. Staff was great and the breakfast was amazing! Will definitely go back!
Stayed 3 nights in Oct 2023
Response from Michael on Oct 12, 2023
Wow thank you for taking the time to write such a kind review. We hope to see you again

10/10 Excellent

Jean

Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Oct 12, 2023
Thank you jean for leaving a rating. We hope to see you again

2/10 Terrible

Ewell G.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Oct 13, 2023
We are sorry we didn't meet expectations for your stay. We hope we can make your next visit better

10/10 Excellent

Fern

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisa on Oct 9, 2023
Thank you for staying with us at Hotel Bethany Beach. We are glad to hear you enjoyed your stay at the hotel and look forward to future visits.