Exterior
Check availability

Reviews of Hampton Inn & Suites Big Spring

2.5 out of 5
Hampton Inn & Suites Big Spring
805 Interstate 20 Frontage Rd., Big Spring, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 703 reviews" "
Rating 8 - Good. 164 out of 703 reviews" "
Rating 6 - Okay. 50 out of 703 reviews" "
Rating 4 - Poor. 20 out of 703 reviews" "
Rating 2 - Terrible. 8 out of 703 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee available 24/7. Also right next to a Starbucks.
Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Mar 2024

8/10 Good

Hugo R Torres

Stayed 1 night in Mar 2024

8/10 Good

Brandy

Business traveler, Traveled with partner
Liked: Amenities
We werebon the 4th floor. The room smelled bad. Like someone had smoked in there. Had to wait on manager to check us in for about 5 minutes because nobody was at the front desk. We just stood there waiting. Breakfast was delicious and the hot tub and pool are nice.
Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Traveled with partner
Disliked: Cleanliness
Our room was filthy, stains on the ottoman, bed pillow had someone else’s hair, shower had mildew everywhere, the room stunk. We got in at midnight and were too tired to request a room switch but I’m not sure it would have made a difference.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ! Excellent place to stay
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Large and clean room. Very quiet. Worth every cent.
Stayed 1 night in Feb 2024

4/10 Poor

Steven

Liked: Cleanliness, staff & service
Bed was terrible and road noise is real bad
Stayed 1 night in Feb 2024

10/10 Excellent

Sierra

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet fee was a bit high but other than that, a great hotel
Stayed 1 night in Feb 2024

6/10 Okay

Susan

Traveled with family
It was a good hotel. Frustrated because the lady told me I could work out in the morning around 5. When I went down, the man said that wasn’t true and couldn’t unlock the door. Annoyed because I got up extra early and couldn’t use facility.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice professional staff close to eating places and beverages
Stayed 2 nights in Dec 2023

4/10 Poor

Vickey

Business traveler, Traveled with partner
The bed pillows and blankets had a bad odor Bathroom floor needs cleaning
Stayed 1 night in Dec 2023

10/10 Excellent

Mary, Abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and attentive. The room is clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Stayed 1 night in Nov 2023

10/10 Excellent

Leland

Stayed 1 night in Nov 2023

10/10 Excellent

Antonio, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quick check in
Stayed 1 night in Nov 2023

10/10 Excellent

Bruce

Stayed 3 nights in Nov 2023

10/10 Excellent

Antonio, El Paso

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms were clean and quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice, super clean and the salt water pool and hot tub were fantastic
Stayed 1 night in Nov 2023

10/10 Excellent

Joel ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise fee added to otherwise wonderful stay
I loved everything about this Hampton Inn. It was very nice and the people were lovely. There was,however, an extra $50 charge without any explanation that I didn’t find til we were home. My fault for trusting anyone and saying don’t bother with a receipt.
Stayed 1 night in Oct 2023

8/10 Good

Erik

Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rushed by housekeeper
The bed was very comfortable. The room was very clean. The only thing is that the housing keepers should be given an electron device to assist them in knowing what room is a check out and needs to be cleaned. The house keeper knocked on my door twice wanting to know if I was checking out. The devices are out there. It would save them time by cleaning rooms that are check out and not making your guest feel rushed to check out so they can clean the room.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Magan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, easy access , clean room, and great staff !
Stayed 1 night in Jul 2023

6/10 Okay

Heather

The carpet smelled dirty. It was almost unbearable until we went nose blind to it.
Stayed 1 night in Jul 2023

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great property!
Stayed 2 nights in Jul 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The breakfast was only ok.
Stayed 2 nights in Jul 2023

8/10 Good

Chris

Stayed 1 night in Jul 2023

10/10 Excellent

Tenia, ARLINGTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was available and hot.
Stayed 1 night in Jul 2023

10/10 Excellent

Adithya, Austin

Stayed 1 night in Jun 2023

10/10 Excellent

Rodrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Great place to stay. Enjoyed all the hotel had to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Billy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 4 nights in May 2023

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very nice and clean . The breakfast was appetizing. Enjoyed the flavor selections of teas. Security was awesome.
Stayed 3 nights in Apr 2023

6/10 Okay

Florence

Business traveler
The first room they have, it wasn't clean but they did give me and upgraded room and that was nice.
Stayed 1 night in Mar 2023

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not check in. No one at front desk. No one ever came to desk. Called multiple times no answer.
Stayed 1 night in Mar 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Mar 2023

10/10 Excellent

Artin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, pet friendly, free breakfast
Stayed 1 night in Mar 2023

8/10 Good

Michael

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Nice spacious room, easy on off while traveling
Stayed 1 night in Mar 2023