Ratings based on 379 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from North Dakota

Great location

Posted Feb 25, 2017
Pros: staff was great, lobby was welcoming
Cons: better up keep and cleaning of rooms
Location: Great location by interstate , many restaurants to choose from
Great staff, I believe room to be below average,overall cleanliness was disappointing. Candy wrapper on floor by bed, bottom of night stand was dusty, stains on the bedspread. A good cleaning would have given this room a good review.
Comment from Hotel Management
Feb 26, 2017 by Manager, Hotel Management
Thank you for your feedback, we share all feedback with our staff.
2 out of 5
by A verified traveler

Posted Feb 22, 2017
Some of the front desk staff were excellent but one of the staff were disrespectful, unknowledgeable, and consistently rude.
Comment from Hotel Management
Feb 26, 2017 by Manager, Hotel Management
Thank you for your feedback
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the University and Restaurants

Posted Feb 15, 2017
I was happy with the hotel because it was close to where I had to be and where I Love to eat
Comment from Hotel Management
Feb 26, 2017 by Manager, Hotel Management
thank you for your feedback
3 out of 5
by A verified traveler

Posted Feb 7, 2017
The bathroom had a rotten smell to it & there was hair all over the bedsheets.
Comment from Hotel Management
Feb 13, 2017 by Manager, Hotel Management
Thank you for your feedback, we use all feedback to ensure guest satisfaction.
2 out of 5
by A verified traveler

Pics of Expedia definitely did not match our room

Posted Feb 5, 2017
The hotel staff was courteous on check in but when I checked into our room I was very disappointed. The room was very outdated and shabby. The beds were mediocre and the room, I general, looked nothing like the pictures on the Expedia site. Our shower curtain had mold on it. When we went to breakfast, we were told by other patrons that the milk was curdled and the fruit didn't taste good. Finally, my husband was asked twice by front desk staff if we were checking out yet before the checkout time. Not a good experience overall.
Comment from Hotel Management
Feb 7, 2017 by Manager, Hotel Management
Thank you for your feedback, We share all feedback with our staff, to ensure guest satisfaction, I do apologize for not exceeding your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from SD

Overnight stay to spend time with our grandkids

Posted Feb 4, 2017
We had a very nice stay! Very comfortable beds and enjoyed the breakfast.
Comment from Hotel Management
Feb 6, 2017 by Manager, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler

Posted Jan 21, 2017
Not the nicest hotel in town. They need some upgrades
Comment from Hotel Management
Jan 27, 2017 by Manager, Hotel Management
Thank you for your feedback, We use all feedback and share with our staff to improve.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Dakota

Convenient to our plans

Posted Jan 16, 2017
Pros: Great price for the room!
Cons: Redecorate!
Location: Close to the mall & downtown shopping. Convenient to the interstate!
We were looking for a moderately priced hotel that was close to the venue we were attending. The hotel was nice. It was probably super nice 15 years ago when it was remodeled but the design is tired and apparent! The granite shower was very nice but again the rest of the design/decorations were old. The room was comfortable and we were on the far east side of the building so it was very quiet for a Friday night. The desk staff was super nice and helpful. The woman that was attending the breakfast seemed surly and judgmental but the food was good. Would probably stay again because the price was great and the room was clean.
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

SnowStorm

Posted Dec 31, 2016
Good place to stay. Quiet. Lots of meeting rooms. Pool is great.
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from B

enjoy the pool, hot tub, & sauna

Posted Dec 29, 2016
My grandson enjoys the pool facilities. Breakfast has wide variety. Staff is very helpful, we were stuck in a snow drift. One the staff brought a shovel, & helped push my car out the driveway.
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
Thank you for your feedback