We checked in on Saturday July 15th, and checked out Tuesday July 18th. After spending all day at Knoebels on Sunday, we returned to see that our room had not been tended to while we were away. Our dirty towels were still on the floor in a pile like I left them, our trash cans were in need of changing, and our beds were not made. When I went to the front desk for clean towels and new trash bags, I was told that housekeeping was short handed that day. Also, my children got the bathroom floor wet while bathing, so I dried the floor up with a towel and to my astonishment the towel was very dirty as a result. Needless to say, we remained in socks for the remainder of our stay. Lastly, when packing up to leave Tuesday morning I noticed black mold on the bathroom ceiling. This might explain why my family was congested and coughing during our stay. I'm sure I do not need to explain the health hazards associated with exposure to mold. This is definitely not the experience I'd expect from a company that boasts about their clean, well maintained rooms.