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Reviews of La Quinta Inn & Suites by Wyndham Boise Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Boise Airport
2613 S. Vista Ave, Boise, ID

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 101 out of 1001 reviews" "
Rating 2 - Terrible. 87 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and great accomodations for a family of 5.
Stayed 1 night in May 2024
Response from Mary Ann on May 13, 2024
Thank you for staying with us.

2/10 Terrible

Christine, Woodland Park

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor poor and dirty.
Stayed 1 night in Apr 2024
Response from Mary Ann on May 10, 2024
Thank you sending us feedback on your recent stay. I am sorry that you felt like it was dirty. I would love to speak with you about your recent stay. I am the General Manager, please contact me.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient for my needs. The room with 2 queen beds was spacious and comfortable. Staff were very friendly and efficient.
Stayed 4 nights in May 2024
Response from Mary Ann on May 10, 2024
Thank your for your feedback on your recent stay.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Mary Ann on May 7, 2024
Thank you so much for your feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and especially the GM Maryann were exceptional. So friendly and welcoming. I would highly recommended.
Stayed 1 night in May 2024
Response from Mary Ann on May 6, 2024
Thank you so much for the kind words. We strive for great customer service with a home like feel. We hope to see you again.

10/10 Excellent

Matt

Stayed 1 night in May 2024
Response from Mary Ann on May 24, 2024
Thank you for staying with us. We hope to see you next time.

6/10 Okay

Kendall

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The location was perfect. The only issues were the keycards were having issue with all the doors, the place was rundown and the beds felt like you were sleeping on a wooden plank.
Stayed 1 night in Apr 2024
Response from Mary Ann on May 2, 2024
Thank you for staying with us. We will see you next time you are in Boise.

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Apr 2024
Response from Mary Ann on May 1, 2024
Thank you staying with us. we hope to see you next time you are in Boise.

4/10 Poor

Darcy

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mary Ann on Apr 30, 2024
Thank you for taking the time to send us feedabck. We wish you safe travels and have a great day.

10/10 Excellent

Valentin, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property!!! Had lots of fun
Stayed 4 nights in Feb 2024
Response from Mary Ann on Apr 30, 2024
Thank you for taking the time to send us feedabck. We wish you safe travels and have a great day.

10/10 Excellent

Vilasinee, Edmonds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is first time staying here. Has pool, hot sauna tub. Exercise room, laundry room, and Ice machine😍. Free breakfast.lots of parking. Thank you.
Stayed 4 nights in Apr 2024
Response from Mary Ann on Apr 23, 2024
Thank you so much for the kind words. W e hope to see you again.

6/10 Okay

Tyson

Stayed 1 night in Apr 2024
Response from Mary Ann on May 9, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Sandra

Stayed 1 night in Apr 2024
Response from Mary Ann on May 7, 2024
Thank you so much for your feedback on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

Whitney, Filer

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room had dust along base board. Stains on the ceilings . Rust all around the pool. Check in and staff were courtesy and kind. Easy to get to0. Parking was fine.
Stayed 1 night in Apr 2024
Response from Mary Ann on Apr 15, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

6/10 Okay

Fabiola

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Fridge and microwave didn't work ,either the Tv.
Stayed 1 night in Mar 2024
Response from Mary Ann on Apr 15, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Apr 2024
Response from Mary Ann on Apr 15, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

8/10 Good

Timothy A

Stayed 1 night in Feb 2024
Response from Mary Ann on Apr 15, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

4/10 Poor

harmony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains were stained, coffe maker broken. Room did not seem clean.
Stayed 1 night in Mar 2024
Response from Mary Ann on Apr 2, 2024
Thank you for your feedabck on your recent stay.

4/10 Poor

Courtney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was very nice. We went up and looked at our room there was bugs in the window seals and the curtains had holes in them. Our tv did not work until the morning we checked out. We called down after inspecting our room and the gal said that they were completely booked and couldn’t move us to a new room. I asked about canceling the room and she stated since we had already checked in that they couldn’t refund me any of my money. Pretty disappointed. If I had the extra money I would have left and went to a new hotel.
Stayed 1 night in Mar 2024
Response from Mary Ann on Apr 2, 2024
Thank you for providing feedback on your recent stay. We sincerely apologize for the experience you had at Laquinta. Our goal is to provide exceptional customer service that mirrors the comfort of home. It is regrettable that we did not meet your expectations in this regard. Rest assured, we are addressing this issue by emphasizing the significance of attentively listening to the needs of our guests with our front desk staff. We wish you safe travels in your future endeavors and hope you have a splendid day.

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A nice budget inn. Clean and comfortable with decent facilities.
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 26, 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

10/10 Excellent

Jose Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Mary Ann on Mar 26, 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

6/10 Okay

Caitlin

Stayed 1 night in Mar 2024
Response from Mary Ann on Apr 15, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

8/10 Good

Rachel

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and friendly. The only problem we experienced was the guests in the room above us. They were excessively loud until 2am. It made it very hard to sleep
Stayed 3 nights in Mar 2024
Response from Mary Ann on Mar 26, 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 26, 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 21, 2024
Thank you for the kind words. I will make sure to share this with my staff.

2/10 Terrible

nathan

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The door lock didn't work for an entire 3 night stay. We had employees let us in 10 times and not once did they try anything other than a new door key.
Stayed 3 nights in Mar 2024
Response from Mary Ann on Mar 21, 2024
Thank you sending us feedabck. We are working on fixing this problem.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 14, 2024
Thank you so much for the kind words. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors were a little loud but it was great
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 14, 2024
Thank you so much for the kind words. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

6/10 Okay

Shelby, Burley

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
During our recent stay at the hotel, we encountered both positive and negative aspects. Allow me to provide a detailed account: Front Desk Staff: Positive: The front desk staff were exceptionally helpful and accommodating. Their warm welcome set a positive tone for our stay. Room Experience: Negative: Unfortunately, our initial room had a dirty bed, necessitating a room change. In the subsequent room, we noticed several issues: The bathroom door frame was coming apart. The window seals were in need of cleaning. Coffee splatters adorned the bathroom walls. Amenities: Hot Tub: Regrettably, the hot tub was closed during our visit. Pool Area: The pool area floor appeared less than pristine. Breakfast was neutral: The breakfast offerings included scrambled eggs, yogurt, waffles, and cereal. there is room for improvement. In summary, the front desk staff’s exceptional service was a highlight, but the cleanliness and maintenance issues require attention.
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 11, 2024
Thank you for your feedback, we wish you safe travels and have a great day.

8/10 Good

Stacy

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly but our room was not very clean.
Stayed 1 night in Mar 2024
Response from Mary Ann on Mar 7, 2024
Thank you for your feedback. We wish you safe travels and have a great day.

2/10 Terrible

Aalung

Stayed 2 nights in Feb 2024
Response from Mary Ann on Mar 23, 2024
Thank you for sending feedabck on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

shad

Traveled with family
Hot tub was down
Stayed 2 nights in Feb 2024
Response from Mary Ann on Feb 28, 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Run down and dirty
Stayed 2 nights in Feb 2024
Response from Mary Ann on Feb 28, 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Dulce

Stayed 2 nights in Feb 2024
Response from Mary Ann on Feb 28, 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

Holly

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was clean and served its purpose of being a bed and a shower. Sadly we had kids running up and down our halls until 2am knocking on doors but that’s not the staffs fault, that’s crappy parenting. Just beware that you hear every.little.thing. outside your door. Our particular room also had a buzzing microwave but it didn’t affect our stay, just a heads up for future stays.
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 28, 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Eloisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and super nice. They served ice cream to my grandchild.
Stayed 2 nights in Feb 2024
Response from Mary Ann on Feb 23, 2024
Thank you for staying with us. It was so much fun doing ice cream for the kids. We hope to see you the next time you are in Boise.

8/10 Good

Leanna

Liked: Staff & service
It was fine for the price. Would have preferred an updated place with more room, especially in the bathroom but it worked for our needs.
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 22, 2024
Thank you for taking the time to send your feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Jesseca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2024
Response from Mary Ann on Feb 19, 2024
Thank you for staying with us, we will see you next time you are in Boise.

6/10 Okay

Brandon

Stayed 1 night in Jan 2024
Response from Mary Ann on Feb 19, 2024
Thank you for staying with us, we will see you next time you are in Boise.

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary, the General Manager, was very pleasant and knowledgeable. Thanks Mary!
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 19, 2024
Thank you for staying with us, we will see you next time you are in Boise.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs a facelift. The carpet and chair in my room was torn to shreds and furniture was chewed up. I struggled locking my door, I had to lift the whole door to get the lock to engage, and same when I wanted to unlock it. They have nice bathroom amenities, but most of my bottles were empty. The shower had so much hard water build up the spray went everywhere to the point I had to shower with my eyes closed.
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 15, 2024
Thank you for staying with us. We wish you safe travels and have a great day.

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
The staff- all of them- were polite, kind, accommodating, and truly made the difference in making this a great weekend! From check-in, to needing extra pillows, breakfast, and even housekeeping were patient with my children and didn’t act like we were an inconvenience. Would highly recommend!!!
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 12, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Rickey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 and the room smelled of cigarettes
Stayed 1 night in Feb 2024
Response from Mary Ann on Feb 12, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Response from Mary Ann on Feb 12, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Raymond

Liked: Cleanliness
It was very nice
Response from Mary Ann on Feb 12, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2024
Response from Mary Ann on Feb 12, 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Had trouble with the key card and heater didn’t get hotter than 67
Stayed 1 night in Jan 2024
Response from Mary Ann on Jan 26, 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean, quiet, nice staff. Close to a lot of restaurents.
Stayed 1 night in Jan 2024
Response from Mary Ann on Jan 26, 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

8/10 Good

Kathleen

The hotel could use some maintenance. The room was clean and the bed was comfortable.
Stayed 1 night in Jan 2024
Response from Mary Ann on Jan 26, 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

10/10 Excellent

MONICA, BUHL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Mary Ann on Jan 26, 2024
Thank you for your feedabck. We wish you safe travels and have a great day.