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Reviews of Canyon Hotels & Resorts Boracay

3 out of 5
Canyon Hotels & Resorts Boracay
Sitio Sinagpa, Barangay Balabag, Station 1, Boracay Island, Boracay Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elena, Granbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to everything and easy to find accessible
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
OK overall.
The Good: The hotel is new and the rooms are spacious. It is attached to some stores if you need to buy some essentials and a couple eateries. The rooms are clean. This hotel is not in the main/ busy part which can be a good thing. You can walk or take a tricycle to get to the other parts. What can be improved: They had a big group check in while we were there. The next morning the breakfast area was not prepared. They kept running out of food. The workers were clearly working hard to refill. The next day, they had the same issue. They kept running out of food. Again, the staff was trying hard to keep up but trays were empty. You would think that after what happened the morning before, they would've adjusted their sysyem to accommodate and improve. Perhaps whoever is doing the scheduling needs to adjust their staff schedule to accommodate busy times. The staff were trying their best but there is so much they could do in the moment if advance planning and preparations weren't made. The selection at breakfast could also be improved. People have tours to catch and places to be and should not have to wait around for breakfast to be refilled. Once they make their improvements this hotel would be a great choice at a good price
Stayed 3 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel stay was quite pleasant. The rooms and bathrooms are spacious and very clean. The location was fine. The only thing that was terrible is the hotel breakfast that was served by a restaurant next to the hotel. It was a very unprofessional and non conducive setup. One of the worst breakfast I have experienced and that includes the location where it was served. Food was also not good.
Stayed 1 night in Dec 2023

10/10 Excellent

JUNGHYUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023