All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 190 out of 268 reviews" "
10 - Excellent
190
Rating 8 - Good. 43 out of 268 reviews" "
8 - Good
43
Rating 6 - Okay. 17 out of 268 reviews" "
6 - Okay
17
Rating 4 - Poor. 9 out of 268 reviews" "
4 - Poor
9
Rating 2 - Terrible. 9 out of 268 reviews" "
2 - Terrible
9
9.2/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Tiffany
Apr 27, 2024
Liked: Property conditions & facilities
Tiffany
Stayed 1 night in Apr 2024
Response from DM on Apr 29, 2024
thank you for visiting with us and taking time to share this kind review. wishing you a Summer season of safe and enjoyable travel.
thank you for visiting with us and taking time to post this review
2/10 Terrible
Durre, Malvern
Mar 4, 2024
Durre
Stayed 1 night in Mar 2024
Response from DM on Mar 25, 2024
thank you for staying with us, we are disappointed that it appears we fell short of your expectataions. we are always focused on improving our guest experience and consider every review and comment. wishing you a Spring season of safe and enjoyable travel.
We are sorry to see that your visit was not as expected and appreciate your honest feedback. Please let us know if we can connect to discuss your concerns.
We booked a king room, with handicap accessible. When we got there, we were told they have no king rooms and the room we were given was a standard queen. It was not helpful with my mobility issues. The room across the hall had very loud guests.
Bonnie
Stayed 1 night in Mar 2024
Response from DM on Mar 3, 2024
thank you for visiting with us and sharing this honest feedback. we sincerely apologize that we did not have the room type you reserved available. please know that we review every comment and use feedback like yours to improve our operation. thank you again.
New and modern but no perks other than free water fountains and 2 terrible pods in our room for making 2 cups of coffee..
Susannah
Stayed 1 night in Feb 2024
Response from DM on Feb 19, 2024
thank you for visiting with us and taking time to share your feedback in the review. we are sorry to hear that you didn't like the in room coffee option. we do also have other coffee options available for purchase in the morning including Starbucks at our grab and go service counter.
Nice modern place to stay. It’s clean and quiet staff is very friendly. Will definitely comeback to stay.
ARIEL
Stayed 1 night in Feb 2024
Response from DM on Feb 19, 2024
thank you for visiting with us and taking time to share this kind review.
4/10 Poor
Yanitza
Traveled with partner
Feb 18, 2024
Liked: Amenities
Se supone que yo renté una habitación a prueba de ruidos, y podía escuchar todo lo que los de la habitación de al lado hablaban. Se lo dije a la recepcionista y no hizo nada. Tampoco había control remoto para la televisión y también se lo dije a la recepcionista y supuestamente no tenía disponible.
Yanitza
Stayed 1 night in Feb 2024
Response from DM on Feb 19, 2024
Gracias por visitarnos y compartir estos comentarios honestos
thank you for visiting with us and sharing this honest feedback. we hope you will stay with us again soon and we can be sure to place you in an interior room.
Very nice hotel. Clean. Lobby bar looks inviting, and room service was speedy! Everyone was very friendly (Front desk a little too much so...Pro Tip: You dont have to say the customer's surname after every sentence. Sounds disingenuous)
Will absolutely be staying here again. Hope to see it in the spring or summer. Courtyard garden looks nice as well.
Michael
Stayed 1 night in Jan 2024
Response from DM on Jan 29, 2024
Thank you for visiting with us and taking time to share this review. We appreciate your kind comments and good advice.
10/10 Excellent
ciani
Jan 28, 2024
ciani
Stayed 1 night in Jan 2024
Response from DM on Jan 29, 2024
thank you for visiting with us and taking time to post this review
I’ve stayed at this hotel twice for business and will absolutely return here when I need to come back. The hotel is clean, modern and the staff is very accommodating. My stay was quiet and undisturbed. I sometimes work past normal business hours and there’s a restaurant available until 10pm in the hotel as well as food options close by.
Jovan
Stayed 3 nights in Jan 2024
Response from DM on Jan 25, 2024
thank you for visiting with us and taking time to post this review, we are so pleased to hear your stay was both pleasant and productive.
A clean comfortable room. The bed was very comfy, the bathroom very nice, shower was amazing, guest services was very pleasant, the place was clean and quiet. Next time I'm back in the area, this is where I'm staying.
George
Stayed 1 night in Jan 2024
Response from DM on Jan 23, 2024
thank you so much for visiting with us and taking time to post this review. we hope to see you again soon.
thank you for visiting with us and taking time to post this review.
6/10 Okay
Matthew
Jan 14, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Matthew
Stayed 1 night in Jan 2024
Response from DM on Jan 16, 2024
thank you for visiting with us and posting this review - we are so sorry to see that your stay was not what you expected and hope to have the opportunity to address any concerns.
I stayed at this property just one night, enroute from Boston to Pittsburgh. The hotel is very large and appears to be designed for conferences. It looks new and beautifully appointed, with a bar and restaurant in the lobby. I found that feature very convenient, since the property is not in a busy commercial district. The location is convenient as well, right off of the highway. Excellent value for the price.
Laura
Stayed 1 night in Jan 2024
Response from DM on Jan 9, 2024
thank you so much for visiting with us and taking time to post this review. Wishing you a happy and healthy new year full of safe and enjoyable travel.