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Reviews of Radisson Aquatica Resort Barbados

4 out of 5
Radisson Aquatica Resort Barbados
Aquatic Gap, Carlisle Bay, Bridgetown, St. Michael

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1003 reviews" "
Rating 8 - Good. 296 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Tchaiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like that it was right on the beach. the staff were very nice and available. I didn't like that the bathroom was rusty, the room was dated
Stayed 2 nights in Apr 2024

8/10 Good

Helen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach! The race horses on the beach. Welcome drink was a nice touch.
Stayed 1 night in Apr 2024

6/10 Okay

Latifah N Williams

Traveled with partner
Liked: Cleanliness, staff & service
I would have had a better experience if my hot water was working from the start, the water in hotel didn’t get shut off for the day and if the cable worked. The staff was nice, but the person who really helped me was Gillian. She was the only person who handled business for me.
Stayed 4 nights in May 2024

8/10 Good

Julio

Traveled with family
Liked: Staff & service
Overall good experience , would recommend.
Stayed 3 nights in May 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly staff. Accommodating. Bartender was wonderful but they did not stock the bar as I would have preferred. The restaurant was OK for dinner, but breakfast left something to be desired. The beach is nice and swimmable. The room was decent but there was some kind of machine upstairs making a lot of noise. Ice machines mostly out of order (or at lest ice).
Stayed 3 nights in Apr 2024

10/10 Excellent

timrajh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

edwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in front of the beach. If you wake up early you get to see horses on the beach. Lots of activities to do on the beach.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Beautiful Barbados beach. Good food and drinks. A perfect spot to stay before or after a cruise at the nearby port.
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Jonathan

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Nicholas

Traveled with partner
Bathroom sink was leaking Toilet gave a hard time flushing Rooms was outdated Paint was peeling Spoke with front desk nothing was done Country, staff and beach was the best part of my stay
Stayed 5 nights in Apr 2024

8/10 Good

Richard, Mcdonald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 nights. Beach is wonderful, only complaint is the abandoned building at the end of pier. Kinda an eyesore on on otherwise beautiful beach. Expedia shows that there are 2 places to eat on site but the poolside grill was never opened and looks like it hasnt been opened for a long time. (We saw them storing extra beach umbrellas in it). There are off property eateries within walking distance that are real good as well. Just a reminder that most, not all of the service industry here are on island time, so be prepared to spend some time wherever you end up. Rooms were clean and updated the outside of hotel itself could use some tlc but a great trip all around. Very safe to explore and ecmveryone is very friendly.
Stayed 7 nights in Apr 2024

8/10 Good

frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: beach, quiet Dislike: hedge trimming during the day next to us as we lounge. Could have better timing
Stayed 5 nights in Apr 2024

8/10 Good

Jeffery, Ashton

Location
Stayed 5 nights in Mar 2024

6/10 Okay

Emran

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Olukemi, Emporia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everyone was kind and friendly. The staff did a great job cleaning. The only thing i didn't like is the property is very worn and needs major updates tonthe rooms and the foundation of the property. They also did not have a microwave in the room or on site.
Stayed 5 nights in Apr 2024

6/10 Okay

DERRICK

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Patricia

Business traveler, Traveled with family
Disliked: Amenities
Radison Abigail the worst, we arrived at the hotel around midnight and was told that the entire place was booked and the only two rooms were left, 715 and 614. Despite the fact that when I booked, I requested and was promised rooms adjacent or on the same floor with two beds in each room, I received rooms on different floors and with only one king bed. Accordingly, 2 men had to share one bed in room 715. Even worst, the restaurant was closed and no microwave was available to warm snacks that we had brought along. The next day we requested a room change n was told that no room with 2 beds were available. Room 614, is in disrepair, see enclosed pics with water marked ceiling, water settling on the verandah and worst of all a dripping pipe in the badly stained tub that kept me up all nights. In reported the dripping pipe to the house keeper and to Abigail and there was no resolution. Above all, the microwave to warm my food was extremely important to me.
Stayed 6 nights in Apr 2024

10/10 Excellent

Rhia

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Anita, Phillipsburg

Traveled with family
Liked: Cleanliness, staff & service
The staff were excellent, friendly, helpful and like a 2nd family. The only issue would be that the building could definitely use some maintenance. A paint job would make a big difference in the look of the outside of the building the balconies. Beautiful beach and good food. We will definitely be back again.
Stayed 7 nights in Apr 2024

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, staff & service
Great staff. Friendly and accommodating. Property is a little dated. Excellent beach.
Stayed 7 nights in Apr 2024

8/10 Good

Ronda

Traveled with partner
Liked: Cleanliness, staff & service
We loved this property! Giselle at the front desk and Shane at the beach took great care of us! The property needed a little updating but the beach and location was beautiful. Breakfast was a bit pricey on a daily basis. We just don’t eat enough to make a buffet worth our while. Thanks for a great stay!
Stayed 6 nights in Mar 2024

6/10 Okay

Diana

Property has not been updated in the 10 years since my last visit. However, the room was okay and very quiet.
Stayed 2 nights in Apr 2024

4/10 Poor

McKenna

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
To preface, I am 24, and I traveled with 3 other friends around my age. BAD THINGS:don't expect much. If you are looking for an updated modern hotel with 2024 amenities, this is not your place to stay. However, the property was VERY clean and I felt safe. Check-in: We had to wait 2 HOURS after the listed check-in time to get into our room. The staff was NOT accommodating, offered no explanation to why our room was not ready other than 'our booking was for 2 people but we had 4 people.' BE CAREFUL with this, expedia did not have an option for more than 2 people at the time of my booking. Upon waiting 2 hours for them to allegedly be 'setting the room for 4 people' we got into our DOUBLE-BED ROOM that still only had 2 waters, and 2 towels...hmmm? Come to find out on our first day, they just did not have a proper cleaning schedule as they did not show up until 4pm to clean our room. The breakfast buffet is not worth it. GOOD THINGS: You are right on pebbles beach, which is an incredible location for the price of this hotel. The race horses are washed in the ocean on this beach in the morning around 5:30am. The Skippers lunch spot/bar is AMAZING. Located right by a gas station/convenience store. Beach set up is beautiful and comfortable. Beach concierge was SO ACCOMMODATING and nice. Some of the front desk staff were nice and acknowledged your presence when you walked in.... others couldn't fog a mirror. Overall if you are just looking for a place to sleep this is it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Jul 2023

6/10 Okay

Varun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
first time here i was not to happy with two things . Firstly the security officers need to be trained how to talk to guest. Secondly , the parking spots provided to taxi service should be moved. When its raining guest in not allowed to park close to hotel in these spots but rather park further and get soaked walking back to hotel.The gentleman who works the bar with the white shirt daily needs to not be racial profiling. I am a person with color of the locals and was talked to by this gentleman when i entered the bar area to go sit where the old building is situated with no respect. I am a guest just like everyone and should be treated with respect like all others were.Overall it was a good stay , front desk very friendly , facilities was good, food could be better and i would stay there again.
Stayed 4 nights in Mar 2024

4/10 Poor

Jamal

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff and property cleanliness was good...servicing of rooms were always on time and thorough....fyi the AC in room 607 leaks. Additionally, the limited choices on the menu was disheartening....the limitations applied to paying customers were dissatisfactory...more emphasis should be placed on having an wider and more accessible menu....food was unaccessible based on the time of the day....the buffet was only accessible for dine-in...etc etc.
Stayed 5 nights in Mar 2024

8/10 Good

Manpreet

Traveled with family and small children
Liked: Cleanliness, staff & service
Good location, the property is in need of repair. The bathroom shower is not great and the bathroom door needs a lock. The rooms were clean and staff were very friendly.
Stayed 6 nights in Mar 2024

6/10 Okay

Rawatee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Liked the beach on the property. Did not like hostile staff at reception..not courteous and not helpful
Stayed 1 night in Mar 2024

2/10 Terrible

Hugh

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Margo

Stayed 2 nights in Mar 2024

4/10 Poor

Patrick

Disliked: Property conditions & facilities
rotten doors in bathrooms #, needs an update , expensive for what you get
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff at check-in. The property is at best a two star motel.
Stayed 1 night in Mar 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the loud music until 11:30pm. Impossible to drown the noise out
Stayed 1 night in Mar 2024

8/10 Good

Nykia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and the front desk staff was really nice. The only reason I am not going 5 states because the breakfast buffet was not that good and really expensive.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great beach, great service,
Stayed 14 nights in Mar 2024
Response from Guest Experience Manager on Mar 18, 2024
Thank you for your complimentary feedback. We are elated to learn of your outstanding experience during your stay with us and eagerly anticipate the opportunity to extend our hospitality to you again soon.

4/10 Poor

Garry

Business traveler
Disliked: Cleanliness, property conditions & facilities
Great staff on the beach and great housekeeping Front desk staff could not find both their feet if trying - very weak group. Old hotel with run down feel.
Stayed 5 nights in Mar 2024
Response from Guest Experience Manager on Mar 18, 2024
Please accept our sincere apologies for any disruptions you encountered during your stay. We hope for another opportunity to welcome you back to the Radisson Aquatica Resort.

6/10 Okay

Light

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the beach
Stayed 5 nights in Mar 2024
Response from Guest Experience Manager on Mar 13, 2024
Thank you for writing a review. Your acknowledgment of the pristine water is greatly appreciated.

10/10 Excellent

Carla Maria Moreira Dias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Feb 2024
Response from Guest Experience Manager on Mar 9, 2024
Thank you for your five-star review! We also wish to thank you for allowing us to be of service to you.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff are lovely; beach is beautiful, property is a bit tired but absolutely fine for one night.
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on Mar 9, 2024
We are profoundly gratified to have exceeded your expectations. Your affirmative remarks resonate deeply with our pursuit of excellence and encourage our unwavering commitment. We hope to see you in the near future.

8/10 Good

Dale

It’s off the path a little which is nice that it’s not off a main road. Private beach was right there and perfect location. I would go back definitely. A little high priced I feel and the other hotels are probably a little nicer but the bed was very comfortable and it was perfect in all other ways.
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for writing a review. Your mention of our convenient location is greatly appreciated. We are glad that our location added to your experience. We hope to see you in the near future.

6/10 Okay

Ari

Traveled with partner
Liked: Cleanliness, staff & service
The beach in front of the property is outstanding. Plenty of restaurants surrounding the property.
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
It was a pleasure to have served you. We look forward to seeing you in the near future.

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent beachfront location, morning horse swim but property needs refreshing. Only here one night.
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for your review. We hope to welcome you over a longer period, in order for you to experience all that we have to offer.

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s time for a major renovation . At least redo the reception counter . Paint the pool . It’s not even tempting to go swim in it . Get a ATM machine . Maybe an area where we can buy some snacks . Stop nickel and diming us . They charge a service charge when you eat there and then they want you to tip them . This hotel is not in comparison to other hotels we stayed in in our trips around the world . Sorry to say but we won’t go back .
Stayed 7 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
We are disappointed to learn that your stay didn't meet your expectations. We're working on enhancements to ensure a more pleasant experience in the future.

10/10 Excellent

Silvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is prime, on the beach. Lovely and very attentive staff, clean dining experience didn't get harsh browns at breakfast that was my only complaint. otherwise I will most definitely return.
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
We are so pleased to have exceeded your expectations. Your positive comments make all our hard work worthwhile.

8/10 Good

Charles

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was a little dusty upon checkin but everything else was great! staff very pleasant and helpful
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
We are delighted that you enjoyed your stay with us. Our team strives to provide exceptional service, and your feedback is truly appreciated.

8/10 Good

Oliver, Winnipeg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not much activity within walking distance.
Stayed 6 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for choosing the Radisson Aquatica Resort. We thoroughly enjoyed hosting you during your stay. We hope to see you in the near future.

2/10 Terrible

Tanya

Traveled with partner
Disliked: Amenities, property conditions & facilities
You have to renew the property
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on Feb 21, 2024
Thank you for writing a review. Your feedback is valuable to us, and will be forwarded to our management team.

8/10 Good

Michele

Disliked: Cleanliness, property conditions & facilities
Lovely location gorgeous beaches property is rundown.
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for writing a review, and allowing us to be of service to you.