Brook Hotel

Photo gallery for Brook Hotel

Primary image
Terrace/patio
Terrace/patio
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Brook Hotel

Brook Hotel

3.5 star property

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
167 Osbourne Rd, Mitchelton, QLD, 4053

Explore the area

  • Popular LocationHoly Spirit Northside Private Hospital7 min drive
  • Popular LocationAustralian Woolshed7 min drive
  • Popular LocationThe Prince Charles Hospital11 min drive
  • AirportBrisbane, QLD (BNE)22 min drive

Choose dates to view prices

About this area

Brisbane

In the suburbs, Brook Hotel is in Mitchelton, a neighborhood in Brisbane with good shopping. Westfield Chermside and Queen Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Roma Street Parkland and Howard Smith Wharves. Check out an event or a game at Suncorp Stadium, and consider making time for South Bank Parklands, a top attraction not to be missed.

What's nearby

  • Holy Spirit Northside Private Hospital - 7 min drive
  • Australian Woolshed - 7 min drive
  • The Prince Charles Hospital - 11 min drive
  • Westfield Chermside - 15 min drive
  • Royal Brisbane & Women's Hospital - 17 min drive

Getting around

  • Brisbane Mitchelton Station - 7 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • Hobby Lane - 9 min walk
  • Delicatezza - 9 min walk
  • A Thai 5 - 10 min walk
  • Valentina Cafe - 12 min walk
  • Amazing Thai - 19 min walk

About this property

Brook Hotel

Suburban Brisbane hotel in Mitchelton with free parking
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities.
Brook Hotel offers 14 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Brook Hotel Bistro

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staff will greet guests on arrival
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

This property will be closed from February 21 2022 to January 3 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: AUD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Brook Hotel Mitchelton
Brook Hotel
Brook Mitchelton
Brook Hotel Hotel
Brook Hotel Mitchelton
Brook Hotel Hotel Mitchelton

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 16 out of 118 reviews
5 - Excellent 14%
Rating 4 - Good. 51 out of 118 reviews
4 - Good 43%
Rating 3 - Okay. 34 out of 118 reviews
3 - Okay 29%
Rating 2 - Poor. 9 out of 118 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 118 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

3.0/5

Eco-friendliness

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water poring down inside the shower wall, leaking into shower recess. Swollen door. Smells. VERY AGED. Does not sell counter meals past 6pm. Cleaner came in daily, changed towels, but could not make bed. n.b. this photo is not accurate to what we endured.
Stayed 3 nights in Jan 2022

2/5 Poor

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Fridge was turned off, bistro was closed
Stayed 1 night in Jan 2022

3/5 Okay

Traveled with partner
Disliked: Property conditions & facilities
Poor lighting in the rooms Bed was uncomfortable and poorly positioned in the corner Water stayed from shower taps
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Comfortable
Was met by a warm welcome from staff. In particular, the manager wearing a chequered mask was generous and friendly throughout my stay. Had a surprisingly brilliant meal of high quality, and retired to a comfortable and clean room. Yes, the venue is very tired, but the price reflects this, and it doesn’t mean that no money has been spent. Bed was of the same quality of any inner-city hotel—very comfortable. Everything was fully functional. A good place to stay in the area, but one does look forward to seeing the next era of the place, which is much-needed.
Stayed 2 nights in Dec 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our short stay
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room photographs do not match what you get. Room not ready on check in. Was made to wait outside in the heat qith a 1yr old child while room was bwing cleaned and prepared.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with partner, Traveled with family
The hotel was close to our evrnt but it was very hard to find
Stayed 1 night in Oct 2021