Broad Run Chalets

"Friendly staff . Clean room and most definitely love to come back"

"Fire alarm went off at 3:30 am. Broken water line. No water, no hot water for showers in morning "

"Our stay was comfortable and the room was clean. The front desk staff was not very helpful. When we asked for a crib, they told us they didn’t have any but when we insisted, their coworker was able to provide one. We needed to be at the airport early in the morning, but the shuttle starts at 7 and all they said when asked if there’s a way to get a ride before then was no. No alternative suggestions likes taxis."

"With the exception of the food, this is an excellent place to stay. Friendly and helpful staff and exceptionally clean. Two stories, no elevator but staff will help if needed. Definitely would stay here again."

"Room facing parking lot. So much for loyalty. "

"Rooms were clean staff excellent "

"On site restaurant was excellent. Room was average. Shower had excellent water pressure and nice hot water. "

"Two-night solo stay for while working in the area. Will stay again!"

"The room was absolutely fantastic for my husband and I to share with our daughter and her boyfriend. Amazing having two separate bedrooms and I guess I hadn't paid enough attention to the listing, but was shocked when I realized there were also TWO BATHROOMS! Our room was extremely clean and well maintained (kind of a shock for a pet-friendly hotel). Full size fridge, microwave, dishwasher... an actual coffee maker! Not one of those single serve jobbers. My husband noted that the biscuits and gravy for breakfast were pretty good, but the eggs were a bit odd. Check in was quick, easy, and the front desk attendant was nice. Only complaints were that the door to our room wouldn't actually latch unless we slammed it. At least two of the desk chairs were put together backwards? Weirdest thing ever lol. They dumped you forward instead of letting you recline. And this wasn't the property's fault, but other guests left a huge mess under the pavilion at one of the community grills and one guest had basically just let their dog run free in the grass area while they weren't even outside. Based on the experience of just our room, the staff, and the location, we'll definitely choose Sonesta again next time we're in the area!"