Boehm Art Hotel Budapest.
Firstly, only one of the two elevators in the hotel is functioning. This resulted in long wait times.
Upon check in to our suite, my fiancé said the entire room, and especially the bathroom had a foul odor. I should have immediately notified management to change rooms, but we were anxious to start our vacation, so ignored my fiancé’s complaint.
The next morning the foul odor was much stronger. I went to the front desk and made the attendant aware of the problem. She indicated that the problem would be resolved if we allowed the water to run in the sink & shower for 5 minutes. We did so, and left the room for the day. Upon return, the odor was even more repulsive, but it was late and my fiancé was ill and did not want to repack and switch rooms at 11pm.
At 8am the following day, I requested room change and conference with the hotel manager. We needed to wait an hour to change rooms and were consequently late for a booked excursion. I explained the dissatisfaction and inconvenience to the manager. I proposed that he waived the $30 Euro late check out fee and “comp” us 2 standard breakfast meals. He indicated that my request was excessive, and offered to waive a $30 Euro 3 hour late fee, but not the breakfasts, which I’m sure would have cost the hotel not more than $5 Euro.
I should not have accepted the room with the foul odor at check in, but was later informed that the staff knew this was a perpetual problem.