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Peppers Beach Club and Spa - Palm Cove

Photo gallery for Peppers Beach Club and Spa - Palm Cove

3 outdoor pools, sun loungers
On the beach
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers

Overview of Peppers Beach Club and Spa - Palm Cove

UNESCO Sustainable Travel Pledge

Peppers Beach Club and Spa - Palm Cove

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
123 Williams Esplanade, Palm Cove, QLD, 4879

Explore the area

  • Popular LocationPalm Cove Beach8 min walk
  • Popular LocationClifton Village Shopping Centre4 min drive
  • Popular LocationClifton Beach9 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)28 min drive

Room options

About this area

Cairns

Located on the beach, Peppers Beach Club and Spa - Palm Cove is in Palm Cove, a neighborhood in Cairns. Vie Spa Palm Cove and Cairns Cable Ski are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wet Tropics of Queensland and Macalister Range National Park. Great Barrier Reef and Hartley's Crocodile Adventures are also worth visiting.

What's nearby

  • Palm Cove Beach - 8 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 9 min drive
  • Kewarra Beach - 12 min drive
  • Half Moon Bay Golf Course - 18 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • 27 Degrees - 2 min walk
  • Numi - 7 min walk
  • Wok On Noodle Bar - 8 min walk
  • Nu Nu Restaurant - 9 min walk
  • Temple of Tastes Restaurant - 14 min walk

About this property

Peppers Beach Club and Spa - Palm Cove

5-star luxury hotel located in Palm Cove
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Peppers Beach Club and Spa - Palm Cove. This hotel is a great place to bask in the sun with a beachfront location. Indulge in a manicure/pedicure, a body scrub, and a body treatment at Exclusive Spa, the onsite spa. The onsite restaurant, Lime & Pepper Restaurant, features ocean views. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking, plus valet parking (surcharge)
  • An outdoor tennis court, limo/town car service, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All 108 rooms include comforts such as air conditioning and bathrobes, in addition to perks like safes and WiFi. Guests reviews give good marks for the spacious rooms at the property.
Extra amenities include:
  • Showers and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Valet parking on site (AUD 5.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Lime & Pepper Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Spa tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Frequently asked questions

Does Peppers Beach Club and Spa - Palm Cove have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Peppers Beach Club and Spa - Palm Cove?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Peppers Beach Club and Spa - Palm Cove on Dec 13, 2022 start from $178.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Peppers Beach Club and Spa - Palm Cove pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Peppers Beach Club and Spa - Palm Cove?

Self parking is free at this property.

What time is check-in at Peppers Beach Club and Spa - Palm Cove?

Check-in is from 2:00 PM - anytime.

What time is check-out at Peppers Beach Club and Spa - Palm Cove?

Check-out is at 10 AM.

Does Peppers Beach Club and Spa - Palm Cove provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22.00 per person applies.

Where is Peppers Beach Club and Spa - Palm Cove located?

Nestled on the beach, this Palm Cove hotel is within a 10-minute walk of Great Barrier Reef and Palm Cove Beach. Vie Spa Palm Cove and Wet Tropics of Queensland are also within 1 mi (2 km).

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 570 out of 934 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 261 out of 934 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 65 out of 934 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 27 out of 934 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 11 out of 934 reviews" "
" "2 - Terrible 1%

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Stewart, BLACK RIVER
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a pleasant feeling of privacy.
Stayed 1 night in Nov 2022

10/10 Excellent

Renee
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

4/10 Poor

Goran
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and not very well maintained - guest rooms. The accommodation room and other areas of the resort were sadly in poor disarray and of a very poor standard. Beach towels were not changed once during our stay. The TV streaming wasn't working from day one and it was not fixed until we left. the noise from people above us was unbearable, as we could hear contact heavy walking and table moving throughout the day and especially at night. The room had only one small shampoo and the body wash for two adults and we had to continuously ask to be restocked. And don't start me with the swimming pool - extremely dirty as if it was never cleaned in other words horrible and disappointingly unhealthy. Breakfast - average, with burned bacon, overcooked omelette and one small tray of smallgoods. Overall, a very disappointing stay for us, and a complete waste of money.

10/10 Excellent

Linda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. Very accommodating for families. Our toddler had the best time. Definitely will be back again. Location is great and only about half hour away from airport.
Stayed 2 nights in Oct 2022

10/10 Excellent

Andrew John
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to relax, located for easy beach runs, plenty of breakfast options, lots of swimming and the swim up bar was a big feature for our afternoons. Plenty of dinner options. Easy free parking meant Palm Cove was perfectly located for travel to activities at cairns, Smithfield or Port Douglas. Will certainly be back and stay at the Peppers Palm Cove.
Stayed 5 nights in Oct 2022

8/10 Good

vivienne
Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
love the pool. not enough chairs around. stairs only in building 5 - no elevators. Difficult access for oldies and toddlers
Stayed 4 nights in Oct 2022

6/10 Okay

Robert
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are very good. The hotel though is overly family friendly, to the point it is difficult for couples to say use the spa pool without kids hitting each other with noodles. There are signs about keeping watch of their children but some parents seem to be on holiday from parenting. I think it would be better if the pool area could be segregated into adults only area. Pool loungers are also a short supply, and again signs are out to stop people reserving loungers, but some loungers had towels on all day and we barely saw anyone use them. The pool bar also needs a system upgrade, took 15 mins to order and pay for a beer, wine and a portion of wedgies. Staff seemed busy but doing a lot of non value added work.
Stayed 7 nights in Aug 2022

10/10 Excellent

Jos
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. Lagoon pool or serenity pool were great options. Dining was good, excellent and very affordable buffet breakfast. Will be back assp.😊😊
Stayed 5 nights in Aug 2022

8/10 Good

elizabeth
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location and rooms are comfortable. The building is a bit tired and some of the furnishings need updating but didn’t spoil our stay.
Stayed 4 nights in Jul 2022

8/10 Good

Panos
Liked: Staff & service
Disliked: Cleanliness
Not exactly a 5star but would stay again.
Convenient location right next to everything. Right across the road from beach, close to shops and on main strip. Staff where polite and friendly. Pool area is the asset to this hotel! Breakfast was average and the