新加坡旅游套票 | 新加坡机票+酒店优惠低至 4 折

The hotel itself is in a very good location and convenient to access the city. There are lot of shops and malls around, with the Joo Chiat Complex just next door. However, a lot of basic things needed improvement: 1) I had booked this hotel because according to brochures it had free onsite covered parking. I tried to contact the hotel through Hotels.com app to confirm the parking arrangement, but no one responded. Even after Hotels.com tried to contact them on my behalf, they did not respond. 2) They have a locker in the room, but it does not work. Apparently, all lockers have been turned off, they are just a showpiece. 3) They have a phone in the room, but it does not work. According to the hotel, only our room 226 phone was not working. 4) The room does not have any windows. To the hotel's credit, they do inform about this when booking. 5) They are aware that we are 4 occupants in the room, yet they only leave 3 towels everyday. We have to go down to collect the 4th towel as the phone in the room is not working. Although the hotel has potential to be a great one, they have only themselves to blame due to lacklustre service and poor attitude towards maintenance.

房間很乾淨，床很舒服，樓下很多吃東西的地方，也有便利商店7-11超市及按摩店，很不錯！！

Yi wen is wonderful and professional staff, can help in all hotel issues. The hotel location is super nice and quite to enjoy my stay here and with this historic buildings

Not recommended here for family.