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Reviews of Cambridge Inn

2 out of 5
Cambridge Inn
2831 Ocean Gateway, Cambridge, MD

Reviews

5.2
Rating 10 - Excellent. 49 out of 467 reviews" "
Rating 8 - Good. 79 out of 467 reviews" "
Rating 6 - Okay. 98 out of 467 reviews" "
Rating 4 - Poor. 98 out of 467 reviews" "
Rating 2 - Terrible. 143 out of 467 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 1 night in Mar 2024

4/10 Poor

Heather

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Was suppose to get a king size bed . The room I had was a double bed. Remote don’t work right
Stayed 1 night in Mar 2024

2/10 Terrible

diana, Cambridge

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a video of the room.. was nasty bed was nasty.. sheet had stains,the matress had holes in it with sprins sticking out.. in the bathroom it was rust coming from the water faucet..the microwave had mold growing in it..I HAVE VIDEO.. The door to the room had a crack under it i could slide my sandle under it..
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and Pleasant
Stayed 2 nights in Dec 2023

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely disgusting hotel. Dirty and stained bed sheets. Dirty floors. Marijuana being used throughout the entire hotel and you could not escape the smell. Bugs on floors in doorway poor lighting and security risks. Wires hanging out of 1970’s era chair cut my hand. I can’t even list it all. Save your money and keep driving.
Stayed 1 night in Nov 2023

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tied for worst hotel experience in 40 years... Shower curtain was covered in mold and mildew - a health hazard! There was a homeless woman apparently living in the halls and stairwell that would not move out of the way for us to use the stair. There was no one at the front desk when checking out between 8 and 9am. And someone had spent the night on the couch in the lobby. I attempted to contact management through Expedia and received no response. Avoid this hotel!!!
Stayed 1 night in Oct 2023

6/10 Okay

Cheri

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desk clerk was very nice. Hallway carpets were dirty, carpet in room was stained, coverlet on bed was stained. Beds were surprisingly comfortable. Bathroom sink finish was pitted, large black mark in tub. We were also unaware that there were unhomed families residing there. Lots of noise in the parking lot late at night. If there had been anywhere else that had available rooms in Cambridge, we would not have booked there.
Stayed 1 night in Oct 2023

2/10 Terrible

yoni, gaithersburg

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a health hazard, the sheets were dirty, full of hair and bugs. There were cockroaches all over the room and bugs. Nothing worked in the room, not the phones or the TV I wasn’t able to reach anyone who worked at the place I couldn’t sleep at 5 AM. I had enough and went to the front desk. The door was locked And the person who worked that night was sleeping on the couch
Stayed 1 night in Sep 2023

6/10 Okay

Clyston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. Basic accommodations. Room had damp smell. Lighting in room is harsh and florescent. Wifi is terrible. I would not recommend unless you are desperate.
Stayed 1 night in Sep 2023

10/10 Excellent

Agnes

Stayed 1 night in Sep 2023

2/10 Terrible

Dennis and Gail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Other properties were full, this one was not.
The room seemed clean. The problem was the overall look and feel of the property. Very old property. Probably has had a few owners. No locks on the outside of the main entrance doors. I did not find an elevator. We were there for the Ironman race. While other properties were full, this one had very few occupants. We did not stay a second night, for which we paid, because there was only one vehicle in the parking lot besides us. Although the room was fine, the property did not seem safe. I would never go back. The staff person at the front desk was friendly.
Stayed 2 nights in Sep 2023

2/10 Terrible

James, Chattanooga

Disliked: Cleanliness, amenities, property conditions & facilities
Hallway smelled like smoke. Room smelled fine but was noisy and very dirty. Multiple cigarette burns in the sheets that I only noticed after already having slept in them. Crumbs and chips on the floor when I came in. Refrigerator did not work. It was a cheap stay for the night, but next time I’ll probably fork over the extra $50 to stay at the Holiday Inn down the street.
Stayed 1 night in Sep 2023

2/10 Terrible

Matthew

Stayed 1 night in Aug 2023

2/10 Terrible

Brian, WESTMINSTER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel. Very poor condition. Rooms not cleaned well. Please remove this hotel from your list of hotels in the area.
Stayed 1 night in Aug 2023

4/10 Poor

Karen

Disliked: Amenities
The police had to break up noise and disruption - need we say more.
Stayed 1 night in Jul 2023

4/10 Poor

Lynn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old but it's clear the staff cares about it and keeps it as clean and neat as possible. My complaint is that the other "guests" were so loud I had to wear earplugs to block them out. There were arguments, doors slamming continuously, and a baby was crying well into the night with adults who thought the best way to quiet the poor child was to tell the baby to "shut up". Also, there was no remote control for the TV in the room.
Stayed 1 night in Jul 2023

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Shou

Stayed 1 night in Jun 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean
Place was a dump . Very dirty. Ok for just overnight but wouldn’t stay any longer
Stayed 1 night in Jun 2023

6/10 Okay

Debbie

Stayed 1 night in Jun 2023

4/10 Poor

Andreas

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Horrible location, if you like sleeping on plastic covered beds it’s great. Overpriced, dirty sinks, just don’t stay there.
Stayed 2 nights in Jun 2023

2/10 Terrible

Marco, Bryn Mawr

Stayed 2 nights in Jun 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Bryan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
What did we like? It was convenient to Downtown, Shops, Restaurants and easy to get to the Race (Ironman) The Toilette and Shower where clean. Complementary Soap, Shampoo, Conditioner, Toilet Paper was provided What didn't we like: 1) as we were a bit (1:30PM) early. We knew check in was at 2PM, still we tried to see, if we could check in and there was no body to be found, at the reception desk. We waited for 20min and still no one came. So we left for Lunch to try back later. 2) At first Sight, the Room seemed clean. We then, checked the Room, while unpacking our luggage, then we noticed, dirty Pillow Sheets with Hair and Stains on it. The Drawers from the Cupboards, where dirty insight. All Surface areas, where spotty and had water rings, from previews ??? Hostel Guest ??? The Bathroom Sink Surface, was also spotty and slimy. The Bath Towels had Stains, where old and paper thin. We couldn't properly dry ourselves. Solution We did exchange the Pillow Sheets and also got my Disincentive Wipes out, to clean the surfaces and made it work for our 2 night stay. The surrounding back Parking Lot was shady, with ppl hanging around, you could tell, they probably do not have a Room there, or maybe they did, as the overall conditions of our Room, made us think that. NOTE : We usually do not expect much and are contend with a lot, but when you pay for a Hotel Room, it should be turned around and cleaned after the last Guest. We did not experience that at all.

6/10 Okay

Miriam

Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Stefan S.

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not that clean the only had the bedspread and one sheet, there was cigarette burns in the bathtub, we stayed there because it was the only place we could find that was convenient to the Iron Man race, they had audacity to charge us $120 extra per night versus the normal rate. We didn’t even stay the third night because he just couldn’t sleep in the bed again I would never come to this place I would not recommend it. I will definitely be looking for some type of compensation. The guy at the front desk all the very nice every time we needed something it was like pulling teeth
Stayed 3 nights in Jun 2023

6/10 Okay

Kiran

Stayed 1 night in May 2023

8/10 Good

John

Stayed 1 night in May 2023

4/10 Poor

Kirth

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

Tania

Disliked: Cleanliness, property conditions & facilities
The room had a horrible smell. No option to set a do not disturb sign on my door but it didn’t matter because in 3 days I was there the room was never cleaned. The sheets and comforter smelled so bad to the point I had to use my clothes to cover myself up. The room doors/walls were so thin I could hear the man next door to me snoring. Do not recommend at all!
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Yikes
Place was a total disaster. The man working the front desk was very nice, but overall the hotel was a disappointment. Despite being in a non-smoking room (marked as such on the door), the entire room REEKED of cigarette smoke. The toilet didn’t flush, there was no bathroom trash can, no towel rack, and no shower curtain liner (and the shower curtain was not only dirty, but was backwards and not fully on the rings). The floor was linoleum which made for a very loud room, and light poured in from under the door at night. There were holes in both the comforter and the mattress, hair on the bedding, something (poop? Chocolate? Booger?) smeared on the walls, a dead phone line, no wifi, a dead cockroach on the floor, and our smoke alarm beeped from low batteries. When we went to the front desk to ask for new batteries, none were available and we were advised that “since you aren’t smokers, just remove the battery since there is no danger” which I think is illegal?? Overall it was a place to stay, but at what cost. Won’t be returning.
Stayed 1 night in May 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient location clean and friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Romeo, Hatfield

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was much better than the online reviews. The room was very clean. The bathroom and shower were in good condition. They provided soap and shampoo and even vacuumed and changed our towels while we were out on the second day of the stay. However, there was a broken outer door. The room I stayed in had a musty oder from water leaking from a fridge on to the carpet. These are simple fixes. Good value for the money. I would return with friends.
Stayed 2 nights in May 2023

2/10 Terrible

Edward

Stayed 1 night in May 2023

2/10 Terrible

Cherise, Arlington

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was a filthy place. My shower had hair in it, the floor was littered with hairpins and dust bunnies. There were no blankets for the beds and the bathroom sink was foul. The toilet barely fushed.
Stayed 1 night in May 2023

6/10 Okay

Kevin

Liked: Staff & service
The room was clean, but the building common areas were filthy. This is what I would consider a functional hotel…I had no problem staying overnight there but would not bring my family.
Stayed 1 night in May 2023

2/10 Terrible

Kendall

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Belgheis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have never been the victim of such false advertising. The condition of this place was something you would see in a Third World country. Department of health should be notified and this property should be taken off of your website. My plan is to get in touch with customer service because I have pictures to prove my experience. The pictures on your website to know justice to the condition of this awful, awful, awful place. I checked my bed for a bed bugs, so worried as I have for my son, and for myself. The smell of smoke is gagging throughout the hallways. Shower curtain is disgusting and falling apart and half hanging. The paint is peeling off the handrails and the doors. They’re terrifying, stains all over the bathrooms near the toilet. The hallways are so disgusting and scary that I would not leave the room without someone if my life depended on it.

6/10 Okay

Marci

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell was terrible and there were dead bugs all over the bathroom. But the staff was friendly and they even called when I mistakenly left a tablet in the room.
Stayed 3 nights in Nov 2022

2/10 Terrible

Jerome

Stayed 1 night in Nov 2022

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
When we arrived the lobby was completely empty. We walked the entirety of the location and there was no one there at all. After about 15 or more minutes of waiting a car pulled up and the front desk person finally showed up. Without even apologizing or acknowledging that he was absent, he took our reservations. Upset but tired, I took the keys and went to the room. As we arrived to the room, we saw several dead cockroaches right outside of the door. As soon as we came in, we saw even more cockroaches that were alive crawling throughout the room. Immediately walked out and asked for a refund. Without even arguing he immediately issued the refund, which tells me he must've already known about the issue and was hoping I didn't notice. Terrible customer service, very dirty location.
Stayed 1 night in Oct 2022

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here.. will not stay here again..
I have stayed here beforehand and has gone down hill.. It was not good at all.. i walk in as one guy walked out.. checked in and as i was walking out he came in saying he cant stay there, and got a refund cause he found 3 cockroachs and he went into the room.. Should have taken the hint. I was tired after a 11hr drive and didn't want to search for another after making this reservation. So i have been to some crazy places and slept in some nasty places (prior military). But i went and checked for bed bugs and roaches, well no bugs found.. but i did find out that they hadn't cleaned in a while, like vacuum was broken for a while, fridge needed to be cleaned (black stuff in the back) there were black gel pills on floor under desk, Checked for bed bugs, and found that they only changed the top sheets, found dirt at head end of bed with hair (disgusting) the floor was so dirty, that i didn't want to take my socks off, i slept in my clothes. The bathroom was dirty, toliet didn't flush well, had to flush several times to get the toliet paper to flush.
Stayed 1 night in Oct 2022

10/10 Excellent

Tariq, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed bugs
Stayed 1 night in Oct 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is run down and not well maintained. Rooms are dirty and not cleaned well, and lots of damage in the rooms like holes in walls, showers heads falling off. It could be a a lot nicer if they would clean it up and maintain things a little. It is obvious the foreign owners are from a third world country and do not know what is acceptable in the USA.
Stayed 3 nights in Sep 2022

8/10 Good

Noriyoshi, Worthington

Disliked: Amenities
bathroom / bathtub was not clean
Stayed 3 nights in Sep 2022