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Reviews of Villa Pascaline Bali

Villa Pascaline Bali
Mengwi, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.0/10

Cleanliness

Reviews

6/10 Okay

nicola e.

Disliked: Cleanliness
Nikki
A beautiful villa, very quiet and peaceful. Some provisions that were supposed to be included were not provided and we had to ask for housework to be done. However the staff were all very nice, Made the taxi man went above and beyond to make our stay special
Stayed 7 nights in Oct 2023
Response from VrboOwner on Mar 28, 2024
Hi Nikki, Your review needs some clarification from our side : you was expecting a hotel service I think, with 24h staff available. You complained about housekeeping not made on time: I asked our staff about that and the fact is that the beds and the rooms couldn't be changed and cleaned within their working hours as you were staying in the rooms the whole morning. We don't have any problem with that. But the working hours of our team must be respected? You also made me the remark: 'The ashtrays were not regularly emptied'. Again because our staff team doesn't work 24h a day. Ashtrays were emptied of course several times, during the working hours. All supplies supposed to be included in your stay were also available during your entire stay (like coffee, tea, water, soap...). The staff just need to refill some supplies during your stay. You rate us like a 5 *stars all-inclusive hotel, unlike a rental, what we are. See also all our other reviews.

8/10 Good

Todd R.

Liked: Cleanliness
A Wonderful Relaxing Holiday
Our family had a very comfortable and relaxing stay at the villa. Ratna and Komong were very attentive to our requests and the transport arrangements well managed. We would definitely return. Thank you
Stayed 9 nights in Dec 2022

10/10 Excellent

Allisha K.

Liked: Cleanliness
Amazing place and people
The villa was our own little paradise. Such a relaxing, beautiful place. Check in, pick up from the airport and anything else we needed was so easy to organise and perfect. We loved spending the afternoon by the pool and had everything we could possibly need. Ratna 1 & 2 and our driver Made is what made our holiday truly spectacular. Ratna 1 & 2 were so attentive and on call any time we needed anything. They cooked us amazing breakfast. Made was truly the best I can not thank him enough for everything he did for us. He became our own personal tour guide and friend on this trip. He even came to visit my mother in law in hospital and spent time with her while she was getting the ok to fly back home. We cant not wait to go back and spend more time here and see you all again.
Stayed 7 nights in Oct 2022
Response from VrboOwner on Oct 25, 2022
Thanks Allisha for your very nice review. It is a pleasure to see we all positively contribute to your nice experience. Welcome back anytime.

10/10 Excellent

David V.

Liked: Cleanliness
Relaxing get away
Had a wonderful stay at this Villa. My partner and I along with my sister and her partner and my two teenage nephews had plenty of space to spread out during the week we spent here. We enjoyed getting away from the busy areas of Bali to relax around the beautiful, clean pool. The best thing about the Villa is the two maids named Ratna. They were so helpful with organising extra groceries and wine for us. They even helped me organise a birthday cake for my partners birthday. They were amazing and really made our stay special. Laurent was wonderful to deal with, He was helpful and quick to reply to any questions that we had. Would definitely like to stay here again!
Response from VrboOwner on Mar 5, 2020
Thank you David. Happy to see you a great stay. Welcome back anytime.

10/10 Excellent

Jane G.

Exceeded expectations!
We were two families of 8 guests in total who spent 5 nights here, the accommodation was faultless, with a luxury resort style feel, the property is spacious, very clean, modern, fully equipped (wifi / Bluetooth speaker) mature gardens with stunning lighting and sculpture's throughout the property, there is always something beautiful to look at. From the moment you arrive, you are greeted with a warm and friendly welcome, were nothing it too much trouble. The daily stuff quietly go about their business in the morning and you wouldn't even know they are there, but they are extremely helpful and always available should you have a question. Taxi's were arranged for us throughout our stay and were always prompt and on time. I would highly recommend staying here. Thank you for making our visit to Bali so memorable.
Stayed 5 nights in Mar 2019
Response from VrboOwner on Mar 5, 2020
Thank you so much Jane for this incredible review. We are so satisfied to read we succeed in our intentions : provide our guests a memorable stay. Come back anytime Laurent

10/10 Excellent

Eman N.

Amazing Piece of Paradise
We stayed there as a group of 7 staying for 6 nights. It was by far the best vacation we've ever had. All my friends had an amazing time. The pictures don't portray how beautiful the place actually is. We survived 24hours without internet in the Villa because of the silent day. We didn't get bored even once. The villa was well equipped to keep us very busy and entertained. We will definitely come back sometime in the future. Ratna, Maia and Laurent were always either a call or a text away. They were very helpful throughout our stay accomodating to our every need. I wanted to organise an amazing holiday for my friends away from work and I'd say that the villa was a big part of it. Well-done Laurent! -Lots of Love from Maldives and Singapore!
Stayed 6 nights in Mar 2019
Response from VrboOwner on Mar 5, 2020
Thank you so much for this incredible review. Welcome back anytime.

10/10 Excellent

Wyneika B.

Amazing from beginning to end!!!!
Let me first start if by saying the pictures are exactly what you will see upon arriving! The villa is amazing and gives you the true Bali experience. Ratna the housekeeper is one of a kind! She greets you daily with a huge smile and is willing to assist in any way possible. Make sure you have her cook you some traditional Balinese breakfast it’s yummy! Made the driver is your go to for touring Bali! Laurent and Maia was always available by phone if needed. The total experience was by far the best I’ve had!!! You’d definitely be cheating yourself if you didn’t book here!!! We miss Villa Pascaline and all the staff already. Thanks so much for such a memorable trip.
Stayed 5 nights in Jan 2019
Response from VrboOwner on Mar 5, 2020
Hi Wyneika, Thank you a lot for your review of your stay at Villa Pascaline. The staff and I were happy to have you as a guest, and we are all thrilled that you enjoyed your stay at our property at the fullest! Thank you again for your review, Kind regards, Laurent & Pascaline

10/10 Excellent

jason p.

Peaceful and relaxing
Firstly retna, what a asset, what a special woman! Made my whole family love her by the end of our trip and my boy even more. You can spend all you want on a villa in Bali and I’m sure it would look just as amazing, but you can’t buy generous people who want to give you world class service, everyone is nice and polite in Bali but retna is something special. I don’t use these words easy but it was world class!! Laurent is always on the other end of the phone even tho he’s thousands of miles away. The villa is exactly how it looks in the pictures, the pool is superbly warm, even at 8am or 9pm and it’s not heated but it’s perfect..... I can’t speak highly enough about pascaline villa!! I preferred it more because you get to feel Bali culture more, and meet the locals, it’s great! Get to KTS restaurant, food is amazing and great massage, 5 minutes in a cab, 30 minutes walk which is a great walk, walking past all the locals ect...... I can’t say enough to choose this villa, but each to their own. Thanks retna and Laurent
Stayed 12 nights in Oct 2018
Response from VrboOwner on Mar 5, 2020
Thanks a lot Jason for this amazing review. You were great guests. Happy to see we succeed in our intentions : giving our guest an ultimate experience. Welcome back anytime .

8/10 Good

Christopher M.

Lovely peaceful villa ideal for a family holiday
We stayed for 1 week in November 2016. We stayed with 5 adults and 2 children. Firstly, the doors on the bedrooms lock with a key, so parents worrying about kids having access to the pool don't need to worry...the doors can be secured with your kids inside. The house was clean and well maintained. The cleaner/gardener came daily and kept the place looking good. The cleaner cooks breakfast with your ingredients which was handy, and also does the laundry/ironing. However, she did charge $20 for a small amount of ironing which surprised us a little. We would have done our own ironing/clothes washing if we had known we would be charged... The villa is a short car journey from the local shops, but the driver, Rai, is a great driver and tour guide, and will take you wherever you want to go. He lives locally so knows the area. One thing I would say about Bali is that the food seems to have 2 prices; local prices and tourist prices. Tripadviser is a great way to find some well priced local cafes and restaurants and save a few dollars. All-in-all I am very happy with the house and we would certainly return again, thanks.
Stayed 7 nights in Oct 2016
Response from VrboOwner on Mar 5, 2020
Thank you very much

10/10 Excellent

Wim O.

Liked: Cleanliness
Super Holiday
If you'e in doubt about booking this villa, don't!! Just book. You won't be dissapointed. We are a family of 6 (2 adults and 4 kids age 14, 12, 11 & 4). Great time. The pictures on the website don't lie! The house is perfectly clean in a quiete neighbourhood (which could be a drawback if you have the intention to party a lot or find a bar at walking distance). At the rear of the house is a rice field in which it is also nice to walk. One of the highlights was the personal driver, who knows all nice locations and hence can take you on a trip, visiting as much as possible within a preset timeframe. The meals prepared by the Ratna's were delicious. Their flexibility (e.g. fetching groceries, preparing meals, etc.) is amazing. Conclusion: 5 star holiday!!

10/10 Excellent

Patrick B.

Magnifique séjour
LAURENT le propriétaire porte une attention de tous les instants à ses locataires, avec une très grande gentillesse, pour toute l’organisation de la logistique jusqu’à l’arrivée dans ce petit de paradis qu’est la VILLA PASCALINE, et reste toujours à l’écoute durant tout le séjour. À la villa, les RATNA ( mère et fille ) ont été aux petits soins et se sont occupées parfaitement de nous et toujours avec un large sourire et beaucoup de tendresse, Je recommande sans hésitation cette adresse.
Stayed 6 nights in Apr 2019
Response from VrboOwner on Mar 5, 2020
Merci Patrick pour votre commentaire. Nous sommes ravis que notre petit coin de paradis vous ait plus à vous et votre famille. Laurent & Pascaline

10/10 Excellent

carla s., Milano Italy

Casa bellissima , molto curata , come il giardino che è una delizia di colori e di varietà di piante
Credo che non bastino 2 settimane per vedere l’isola di Bali , ogni costa è diversa dall’altra , ogni spiaggia è diversa e ogni villaggio ha le sue caratteristiche . Una cosa accomuna però tutta l’isola : l’accoglienza dei balinese il loro sorriso e la loro disponibilità . Perdersi nello spirito di Bali non è difficile , è trascinante , ti avvolge come il verde della giungla che invade rigogliosa ogni angolo di questo Eden .
Stayed 14 nights in Aug 2018
Response from VrboOwner on Mar 5, 2020
Thanks Carla. You were great guests. Come back anytime grazie mólto

10/10 Excellent

Marina T.

Superbe endroit, services irréprochables le tout au calme
Superbe séjour dans cette magnifique villa située au calme avec sa magnifique vue sur la riziere. Les services proposés sont excellents. Ratna est la perle rare qui s' occuppe de vous et de la villa avec le sourire. La maison et je jardin sont impeccables. Honnêtement un des meilleurs séjours que nous ayons fait. Merci à Laurent pour sa communication et à tous pour avoir contribuer à ce magnifique séjour.
Stayed 1 night in Apr 2018
Response from VrboOwner on Mar 5, 2020
Merci Marina pour ce superbe commentaire. Heureux que vous ayez passé un bon séjour. Revenez quand vous voulez.

8/10 Good

Denis C.

tres bonne location
superbe villa mais dommage de ne pas disposer du lave linge et du fer a repasser manque un micro onde mais sinon rien a dire elle est vraiment tres bien
Stayed 14 nights in Sep 2017
Response from VrboOwner on Mar 5, 2020
Bonjour Denis, Merci beaucoup pour votre commentaire! Nous allons acheter le micro-onde et un fer a repasser, ainsi que un lit bébé, une chaise enfant, et d'autres petites choses en plus :). Des changements sont prévus en début d'année. En ce qui concerne la machine à laver, nous ne fournissons pas cela mais il y a des laveries un peu partout proche de la villa, et notre staff est toujours heureux d’emmener les vêtements des clients sous requête a une laverie a proximité. Merci encore d'avoir passer un séjour à la Villa Pascaline, nous étions heureux de vous recevoir! Villa Pascaline

10/10 Excellent

Gérard D.

Villa idéale pour les vacances
Nous avons séjourné 11 jours dans la villa à partir du 11 avril 2017, et nous avons passé un très agréable séjour. La maison correspond aux photos, la piscine est un vrai plus. Par contre, voiture ou moto INDISPENSABLE pour se déplacer, ainsi qu'une carte à puce pour le GPS. N'hésitez pas également d'aller manger au warung bebi, ouvert le soir uniquement qui se trouve à 100 mètres à pieds de la maison, les propriétaires sont adorables, la cuisine est simple et bonne et c'est très bon marché, le menu se trouve à la villa. Nous ne pouvons que recommander cette villa. Gérard
Response from VrboOwner on Mar 5, 2020
Bonjour Heureux que vous ayez passé un agréable séjour Au plaisir Villa Pascaline

10/10 Excellent

Émilie L.

Parfait
Villa très agréable , tout confort , très bien décoré .la piscine, les chambres, les salles de bain sont parfaites. Bien équipée : tv , jeux , ... Le warung situé à 100 mètre est top : pas cher , proprio super allez y sans hésiter . Quartier très calme !!! Peut être le petit dej inclus serait un plus, quitte à payer plus cher. Bref allez y
Stayed 6 nights in Oct 2016

8/10 Good

Philippe D., Creteil

Jolie maison dans les rizières
La villa est jolie, assez spacieuse (nous étions 6 dont 3 enfants de 9 à 15 ans). Le salon ouvert sur l'extérieur est très agréable.
Stayed 21 nights in Jul 2016
Response from VrboOwner on Mar 5, 2020
Bonjour Heureux que la maison vous ait convenu Salutations Villa Pascaline

10/10 Excellent

Hugo r.

Grymt hus!
Vi är jätte nöjda! Huset var som en dröm och även de som arbetar kring huset. Huset var fräscht och hålls städat av den fantastiska hushållerskan. Willy, var jätte hjälpsam. Ända minuset med boendet var att det låg lite off. Men annars var allt annat som en dröm!
Response from VrboOwner on Mar 5, 2020
tack så mycket snart