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Pont Levis Hôtel By Franck Putelat

4.0 star property
Upscale hotel with 24-hour business center and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Jetted tub
Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes
Interior
Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Reviews
9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

4:00 PM

Check-out time

12:00 PM
The price is $175
$199 total
includes taxes & fees
Jun 23 - Jun 24

Explore the area

Map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Popular LocationChateau Comtal2 min walk
  • Popular LocationNarbonnaise Gate2 min walk
  • Popular LocationHistoric Fortified City of Carcassonne3 min walk
  • AirportCarcassonne (CCF-Pays Cathare)7 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent fr...
David
Jun 7, 2023
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Room options

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room (Jacuzzi)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite (Jacuzzi)

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, Terrace

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About the neighborhood

Carcassonne

Located in Carcassonne, Pont Levis Hôtel By Franck Putelat is in the historical district. Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse are local landmarks, and some of the area's activities can be experienced at Carcassonne Golf and Tennis Asptt Carcassonne. Spend some time exploring the area's activities, including golfing.
Visit our Carcassonne travel guideOpens in a new window

What's nearby

  • Chateau Comtal - 2 min walk
  • Narbonnaise Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 3 min walk
  • Aude Gate - 5 min walk
  • Basilica of St. Nazaire and St. Celse - 6 min walk

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Bar à Vins de la Cité - ‬6 min walk
  • ‪Le Trouvère - ‬4 min walk
  • ‪Maison du Cassoulet - ‬4 min walk
  • ‪L'Escargot - ‬5 min walk
  • ‪La Taverne du Chateau - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

Upscale hotel in a shopping district
At Pont Levis Hôtel By Franck Putelat, you can look forward to a terrace, a garden, and a bar. Treat yourself to spa services, such as a body treatment, a massage, or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 83-cm LED TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 83-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

Does Pont Levis Hôtel By Franck Putelat have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pont Levis Hôtel By Franck Putelat?

As of Jun 18, 2024, prices found for a 1-night stay for 2 adults at Pont Levis Hôtel By Franck Putelat on Jun 23, 2024 start from $175.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pont Levis Hôtel By Franck Putelat pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Pont Levis Hôtel By Franck Putelat?

Self parking is available for EUR 15 per day.

What time is check-in at Pont Levis Hôtel By Franck Putelat?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pont Levis Hôtel By Franck Putelat?

Check-out is at noon.

Where is Pont Levis Hôtel By Franck Putelat located?

Situated in the historical district, this hotel is steps from Chateau Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musee de la Torture de Carcassone are also within 5 minutes. Carcassonne Station is 27 minutes by foot.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 140 reviews" "
Rating 8 - Good. 34 out of 140 reviews" "
Rating 6 - Okay. 6 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm in close proximity to Carcassonne
Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Oct 2022

8/10 Good

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well taken care of, the staff was excellent, the location was superb.
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in May 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Stay MUST - Location, Clean, Staff
Amazing location, very comfortable bed, clean, fantastic staff, professional, and absolutely stay MUST
Stayed 1 night in Oct 2021

10/10 Excellent

Laura

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Michael S., Tampa, FL

Liked: Cleanliness
200 yards to gates of old city.
This modern clean well designed and comfortable property was extremely close to the old city. Parking was alongside. Bed was very comfortable with all mod cons. Highly recommended.
Stayed 2 nights in Sep 2019

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Last minute decision for a couple of nights in Carcassonne - the hotel is right next to the main gate to the walled town.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel, very stylishly decorated. The room we were in (9) was quite small, however. Additionally, I had an issue with the hair dryers (I tried two) that kept overheating almost immediately. Nevertheless, I would recommend this hotel based on its excellent location.
Stayed 1 night in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, nice breakfast though not worth €18. The room was very warm even with the air conditioning on.
Stayed 2 nights in Mar 2019

8/10 Good

David, Gold Coast, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Boutique hotel in excellent location. Reception staff were professional and helpful. Breakfast fresh and plentiful. Rooms are individually decorated and most have views of the nearby castle. Unfortunately our allocated room was on the ground floor with terrace but without any view and located near the service/maintenance areas. Room size was adequate but floor was uncarpeted and cold. Bathroom design difficult with no storage space.
Stayed 3 nights in Oct 2018

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location, but too design-focused?
In planning, I did not appreciate how close this hotel was to the old walled town. It is across the road from one of the main gates (and you dont have to walk up a hill for this gate!). There is a lovely picturesque cemetery acros the road to which makes for a very scenic view. Private parking is out the back (although you still have to go through public carpark to get into it). The poo, looked very inviting but I just didnt have the time to use. This hotel is very modern and art-y, but rooms were small and strangely designed. As I have experienced elsewhere in France, the toilet is at the front entry (in a small room), then you have to walk across the bedroom to get to the sink to wash your hands. A bath sat about 1.5 metres fom the bed. There diidnt really feel like any room to open my suitcase. There was a lovely private outdoor area where one could sit outside, but the chairs looked pretty uncomfortable (I didnt have the time to really try them though). Main thing was there was apparently no access to food in this hotel. You could make a booking for Franck's restaurant in town, but there was no room service, no ice machine, no minibar food. They did give you a lovely baked good on check in - that was my dinner. Maybe if I had a bit more time and had planned a bit better, I would have enjoyed this hotel more.
Stayed 1 night in Sep 2018

10/10 Excellent

Mario, Ajax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best way to discover Carcassonne
Best way to discover Carcassonne. Near the gate, quiet and great patio/pool area.
Stayed 4 nights in Sep 2018

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, Great Stay
Fantastic location right across from the main gate of the medieval city walls. Easy access from airport as the shuttle bus stops almost right outside. Check in was very smooth and the receptionist made sure we had plenty of information about the city and answered all our questions - the staff were uniformly great throughout. We had a small but beautiful room with a great shower on the first floor, giving direct access out to a decked terrace with sunloungers and a short walk to the pool. This is a great place to unwind and relax, being at the rear of the hotel and sheltered from the hubbub in front. Steps lead to a meadow where you can get unimpeded views of the city walls. The hotel photos really don't do it justice. We booked ourselves a table at Franck Putelat's restaurant which is thoroughly recommended. Not cheap but definitely an experience not to be missed. It was my wife's birthday and they brought out a little surprise birthday cake for her which really made her evening. A great little hotel in the perfect location. I really can't fault it.
Stayed 3 nights in Aug 2018