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Reviews of Mara Hostal

2.5 out of 5
Mara Hostal
Avenida 1ra, entre Calles 12 y 13 #1008, Santa Marta, Cárdenas, Matanzas

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service
Mara is a wonderful host! It was such a pleasure staying at this location A few things to keep in mind: - There's no wifi at the residence but you can purchase a cheap wifi card from a store close to the park in Santa Marta. You'll have to ask around to find out where to purchase it and where your devices will get reception - Mara doesn't cook breakfast for visitors but there are stalls and restaurants close to the residence that you can purchase food from - The electricity does go out somewhat frequently. Mara has a generator but it only powers a fan, it doesn't power the A/C - things like black tea are very difficult to find in Santa Marta. Please bring your own black tea if it's an essential for you Even though I've mentioned all of the above, we had a phenomenal time and we are very grateful to Mara for being such a great host. She was very helpful and kind!

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mara Hostal on Feb 26, 2024
Muchas gracias Veronika, nos complace que haya disfrutado su estancia junto a nosotros . Fue un placer tenerla en casa

10/10 Excellent

Andrei

Stayed 4 nights in Oct 2023

10/10 Excellent

Roy

Stayed 17 nights in Apr 2023
Response from Roy on Apr 27, 2023
Muchas gracias por su comentario Roy, fue un placer para nosotros atenderlo en casa .

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
This area is very close to Varadero but much more fun. This is the real Cuba full of life. 10 min ride to the Playa. If you have access to transportation do not hesitate. The room is very clean modern and safe. You get a lot for your money!
Stayed 2 nights in Mar 2023
Response from Dominique on Mar 30, 2023
Muchas gracias Dominique, trabajamos para que disfrute al máximo sus vacaciones con nosotros . Nos alegra mucho que asi haya sido

6/10 Okay

Oksoo

Stayed 2 nights in Sep 2022
Response from Oksoo on Sep 16, 2022
Hola Oksoo. Lamentamos ver esta puntuación, pues trabajamos para que nuestros clientes disfruten sus vacaciones al máximo, nos interesaría mucho saber en que podemos mejorar.

8/10 Good

Matyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The place is located in Santa Marta, approx 30min walking from the beaches in Varadero. You might be able to get a bike from the host, I am not 100%sure. The rental has its own access, kitchen, bathroom and bedroom. The host is very kind and helpful. I was able to use their internet for a reasonable price (in cuban terms) without having an internet account. Probably the only frustrating things were the mosquitoes and the lack of toilet seat. I would recommend it if you are on a budget.
Stayed 3 nights in Apr 2022
Response from Mara Hostal on Jun 17, 2022
Muchas gracias por compartir su experiencia en nuestra casa Matyas. Nos complace que se haya sentido bien. Lamentamos la molestia que le ocasionó que la taza de baño no tuviera tapa, lo siento, eso ya está solucionado, la taza tiene su tapa como siempre. Relacionado con los mosquitos, podiamos haberlo ayudado con esprei antimosquitos, pero no nos dijo su molestia respecto a ellos. Las bicicletas están disponibles, incluidas en el precio, todo cliente que las necesite las solicita y las tendrá sin problemas. Sentimos mucho que haya sentido esas molestias, trabajamos para que los huespedes se sientan felices y complacidos.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa marta,varadero. Hostal Mara
Excellent ! Dad and daughter speak good and fair english and mom very plesant and great breakfasts.it was our pleasure to stay with them to differnt times
Stayed 4 nights in Feb 2020
Response from Mara Hostal on Mar 9, 2020
Muchas gracias Clarence. Para nosotros tambien fue un placer conocerlos . Nos encantó que regresaran a nuestra casa. Espero el proximo año vuelvan . Aca tienen una familia. Muchos saludos Mary y familia

10/10 Excellent

Beatrix

Stayed 1 night in Mar 2024

4/10 Poor

Sergio

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Mara Hostal on Feb 26, 2024
Lamento ver esta puntuación. pues trabajamos para que la experiencia de los huéspedes sea la mejor . Sería importante que me dejara saber que no fue de su agrado para mejorarlo en futuras reservas.

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mara Hostal is a nice place to stay, the room is in very good condition, you can safely park your car and there are several restaurants and bars in the neighbourhood. Mara is such a nice lady and she gave us the best mangos we have ever eaten, grown in her own Garden! Muchas gracias!
Stayed 2 nights in Jun 2023
Response from Albert on Jul 21, 2023
Muchas gracias por su comentario Albert .

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una noche estupenda, la habitación esta climatizada y la cama es comoda. La zona es tranquila y en taxi se llega rapido a Varadero,al día siguiente pudimos tomar un colectivo a La Habana. Recomendable!
Stayed 1 night in Apr 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar
Me encanto muy amable la señora Mara dueña del hostal con toda la disponibilidad
Stayed 3 nights in Feb 2023
Response from Muchas gracias Rosa on Mar 9, 2023
Muchas gracias Rosa. Para mi es un placer servirte. Me complace que disfrutaran su estancia en Mara Hostal.

8/10 Good

Martin Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vuelvo
Muy linda la señora mara
Stayed 2 nights in Nov 2019
Response from Mara Hostal on Nov 25, 2019
Muchas gracias por su comentario Fabian . Nos encanto conocerlo . Saludos Mara