Firstly to respond to your review which I find really strange and odd, we encourage constructive criticism, which we can use and improve our guests experience, we find your review very misleadingly for future guests, Our full address is on our site, and when guests book they are given the full address including the postcode, which takes guests directly to the front door, I had texted you 8 times during your check in day, keeping in touch with you to 're assure you that we were meeting you with the keys and show you how things work, but you did text and I texted you straight away, so he had the address . To answer the question of dust, we clean our property completely, and quite how you would drop something on the floor that you would be able to get to see both under the bed and the sofa, is strange as this would be impossible, we pull out the beds every time the property is cleaned, I am upset that you have left this strange review, and especially when you left us with a pile of dishes. and a messy bathroom, which we have cleaned . I feel that your review has been left from you to sabotage our business, and is of no truth.