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Reviews of Killington Grand Hotel

3.5 out of 5
Killington Grand Hotel
228 E Mountain Rd, Killington, VT

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 166 reviews" "
Rating 8 - Good. 56 out of 166 reviews" "
Rating 6 - Okay. 11 out of 166 reviews" "
Rating 4 - Poor. 5 out of 166 reviews" "
Rating 2 - Terrible. 4 out of 166 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Bri

Traveled with family
Liked: Staff & service, amenities
We had a great stay. however, there were several flys when we arrived in our room
Stayed 1 night in Oct 2023

10/10 Excellent

ARMAAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Lots of activities and sight seeing options. Cons: Need more instructions to use the hot tub outside.
Stayed 2 nights in Jul 2023
Response from Debbie on Jul 24, 2023
Thank you again for choosing The Killington Grand Hotel, and we hope to see you again soon

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a great time and enjoyed our stay at this hotel. The pool is amazing with a great view of the mountain. Didn’t eat at the restaurant, but the bar was nice, would be better if it stayed open a bit later than 9pm. Room was clean, very nice bathrooms and shower, beds and pillows were excellent.
Stayed 1 night in Jun 2023
Response from Debbie on Jul 18, 2023
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Raye

Stayed 1 night in Jun 2023
Response from Debbie on Jul 18, 2023
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like a paradise set in the Green Mountains - it has the most amazing backdrop for a relaxing holiday. The facilities - swimming pool and gym - are amazing and the staff were ever so friendly and helpful. The views from the pool and the balconies are tremendous and the atmosphere is very relaxed. The standard of cleanliness was excellent and the room had everything we needed with very comfortable beds and excellent Wi-Fi. Will most definitely be back ( would live there if I could).
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa, Essex Junction

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us the pool is the draw here, it is beautiful and heated to 90 degrees. Also, very comfy beds.
Stayed 1 night in Jun 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Darlene

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafe and restaurant were not always open when needed. They should have a kiosk behind the front desk so guests can get snacks and drinks 24-7. There was a drink machine but it was almost empty. The activity room was extremely hot.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional place to stay in the beautiful state of VT. It is tucked in the mountains, has a huge heated pool, and the front desk staff is so helpful and accommodating. My only negative about the place is the restaurant. I would not recommend eating there, the food was expensive and not very good.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice swim in pool and hot tubs Chimney fire closed the best area to hang out after dinner. No compensation for whole stay for this inconvenience.
Stayed 4 nights in Jan 2020

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Donna on Dec 17, 2019
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Killington Grand Hotel/Resort is the prime choice.
We stayed a week at Killington Grand Hotel from Oct 18-25 using RCI points. Our entire stay was absolutely awesome...the rooms were very comfortable, quiet, and clean. We used the spa area every day including the outdoor heated pool, outdoor hot tubs, and the steam room. These facilities were always clean and well kept. There isn’t a thing we would change next time we come here except extending our vacation. This hotel/resort deserves 5 full stars!
Stayed 7 nights in Oct 2019
Response from Donna on Oct 27, 2019
Thank you for staying with us. We appreciate your feedback

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
The free Valet was nice but,the Valet guy was tricky to find. Our room was small and bathroom walls were not the cleanest. The soap dispensers in the shower we neat but, no shower gel... For the Money spent we definitely had higher expectations.
Stayed 1 night in Aug 2019
Response from Donna on Aug 12, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public indoor areas were not air conditioned in July
Stayed 2 nights in Jul 2019
Response from Donna on Aug 4, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Donna on Jun 30, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Donna on Apr 8, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Donna on Apr 2, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The food was delicious and close enough to slope ..........
Stayed 7 nights in Mar 2019
Response from Donna on Mar 26, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019
Response from Donna on Apr 2, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fav Place at Killington
Love the Grand. Good breakfast. Preston's for dinner has lots of choices. Great pool, hot tub, steam, sauna, gym.
Stayed 2 nights in Feb 2019
Response from Donna on Feb 10, 2019
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
For us, the time spent in the hotel at every moment was great.
Stayed 3 nights in Jan 2019
Response from Donna on Jan 16, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2018
Response from Donna on Jan 2, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

RIck, Old Greenwich, Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great everything. Definitely the best hotel in the area. Great views, great location, great bar . Excellent staff.
Stayed 2 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall getaway
Great hotel in a wonderful location. Friendly staff... beautiful and clean!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand is Grand
We stay here in the Summer every year because of the outdoor pool. It's a gorgeous, large, heated (salt water) pool with two adjacent hot tubs. The lush green view of the mountain ski trails from the pool is extraordinary, along with the lake, bridge and all the activities at the base of the mountain. The hotel and rooms are very clean and the beds/linens are clean and comfortable. The exercise room is top notch with all the equipment you need and it's all in very good shape. The restaurant is very good - (especially since it was renovated) and reasonably priced. There's plenty of room to linger and socialize in the main and lower lobbies or outside by the fire pit. Overall, it's much more than just a place to sleep so if you're looking to stay somewhere to use the facilities and not just sleep - this is a great choice!
Stayed 2 nights in Jul 2018

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Michael

Not worth the money
When you pay $260 a night for a room, you think you'd be able to sleep soundly without hearing your obnoxious neighbors through a paper-thin wall. We were woken up multiple times during our two night stay by the people in the room next door. I left my wallet at the front desk (my bad). However, the staff member, despite knowing what room I was in, didn't call the room to tell me she had it. When I discovered I was without my wallet in the morning, I called the front desk and they told me they didn't have it, which led to a stressful 30 minutes of tearing all of our bags and the car apart to find it. I went back to the front desk, and a different staff member opened a drawer and found my wallet. This would have been so much easier if either one of the two I'd dealt with before were competent. The room itself was nothing special. The carpet in the hallway had tears in it. We won't be back.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff, from the front desk, valet and cleaning crew were all soooo friendly and helpful. Everyone seemed quite happy to be there, to work there...which sometimes is mot always evident in the service industry.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

10/10 Excellent

Anat

Excellent stay
The hotel is really great. We stayed in a studio suite, which had a well-equipped kitchen, was really clean and felt big and spacious for two adults and two kids. Staff is helpful and friendly. Pool, hot-tubs, spa, gym complex were all really great and fun to all. Fire pit at night was a great experience. And of course, both the location and the views are wonderful.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Staff members were so helpful and polite. They made sure my stay was pleasant. The view from my room was breathtaking.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Could be better
The amenities and bed were great. We had issues with our door lock not working, housekeeping skipping our room, and extremely loud neighbors and people overhead. Overall it was okay.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent amenities. Wish there was a fridge in room
Stayed 2 nights in Aug 2018
Response from Donna on Aug 26, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Killington Grand is Amazing. Pool, location, Staff, restaurant. Will go back for sure
Stayed 1 night in Aug 2018
Response from Donna on Aug 26, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Nathan

Great property
Great property! Nice cabin themed lobby and the pool/spa with the Mountain View’s were very nice! My only complaint would be I wish that the coffee shop/gift shop it open a little bit earlier in the morning so folks could get coffee sooner(without having to leave the property)
Stayed 1 night in Aug 2018
Response from Donna on Aug 21, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Killington Grand is always our first choice!
The Killington Grand is the nicest hotel in Killington. We always stay there if it is available. The rooms are very nice. The location is great. The restaurant and bar are very good! The pool, hot tub, gym, spa everything is the best!
Stayed 2 nights in Jul 2018
Response from Donna on Aug 15, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Staff is super friendly and helpful. Very clean. Great food. Very accommodating!
Stayed 1 night in Aug 2018
Response from Donna on Aug 15, 2018
Thank you for staying with us. We appreciated your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and adventure park great for our grandkids. Also enjoyed the gondola ride and the hiking trails. Didn’t have to go far to enjoy ourselves. Restaurant was nice also, and my husband was so happy to have a Starbucks coffee available in the store/gift shop!
Stayed 4 nights in Aug 2018
Response from Donna on Aug 13, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Ithai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Donna on Aug 6, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite spot for summer activities in Vermont.
Beautiful spot. Great area. Nice pool and amenities.
Stayed 3 nights in Jun 2018
Response from Donna on Jul 5, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

5haggle, North Country NH/VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely friendly and helpful front desk staff. Gorgeous hotel and location. Amenities galore onsite makes for plenty to do for all. Looking forward to coming back with family and friends.
Stayed 2 nights in Jun 2018
Response from Donna on Jun 22, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Very nice and clean room. Our neighbors were a bit noisy. once they calmed down it was much better...Wish I could afford to stay there again.
Stayed 2 nights in Jun 2018
Response from Donna on Jun 19, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Donna on Jun 19, 2018
Thank you for staying with us. We appreciate your feedback

8/10 Good

Robert, Boston, Ma

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel stay thru Travelocity and upon arrival they did not have our reservation. It was a bit of a shocker but thank God the hotel took good care of us and found us rooms, along with honoring our booking rate.
Stayed 1 night in May 2018
Response from Donna on Jun 18, 2018
Thank you for staying with us, we appreciate your feedback

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Response from Donna on Apr 19, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute ski trip on weeknight
Got the room at the last minute due to change in travel plan. Regular check-in is quite late at 5pm (after the ski slopes are closed) but we managed to get into our room at 1:30pm — front desk staff was very friendly and helpful. The suite was quite comfortable and good for my family with 3 kids. Children enjoyed the soaking in the hot tub outside after skiing. The dining room also served very good food and the morning breakfast buffet was in a separate area with omelette station. Overall very relaxing stay for the whole family!
Response from Donna on Apr 8, 2018
Thank you for staying with us we appreciate your feedback/