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Very comfortable room and we ended up having a beautiful river view. Loved the location and ability to walk to nearby shopping and restaurants. Breakfast was good and hotel even had soup, salad, & drinks in the evening which unfortunately didn't work with our schedule but loved the amenities offered.
The staff was kind, and our stay was comfortable. Hallway floors and lobby floors had not been vacuumed in a while and were never vacuumed over our three night stay. We chose this property bc of the kitchen in the suite. The large burner did not work. The furniture and curtains were showing major wear and tear.
I had a room that had a palmetto bug (roach) in it. We to move to another room. This turned us off about this property. Hotel Manager said she would reimburse one day, but it had to back to Expedia and Expedia would reimburse me.
Overall good. We stayed here in 2019 and it was much cleaner then don't get me wrong its not unkempt...but its not on the same level as 2019. Showers need a good deep cleaning to get rid of mildew stains, breakfast wa mediocre but edible. Staff was awesome. Overall the stay was good, just need some improvements.
Property was located in an area nearby restaurants and shopping. Only about 18 minutes from historic Charleston. Great breakfast set up. Facility was clean and well maintained. Lots of space in our suite and comfortable beds.
The staff was very friendly and helpful and professional
WARREN
Stayed 1 night in Sep 2023
10/10 Excellent
Deborah
Sep 16, 2023
Deborah
Stayed 1 night in Sep 2023
6/10 Okay
Amanda
Traveled with family
Sep 13, 2023
Liked: Amenities
They give you a noon check out then housekeeping comes in your room unannounced 3 times by 10 am, also we had 5 in our suite but were only given 3 towels.
The best staff members work here. Our check in was welcoming and informative. Period. The staff is kind, compassionate, understanding, nice, polite, and just great people. Well worth it. We walked to Tangier Outlets and played Top Golf. Great location.
Lawrence
Stayed 1 night in Jul 2023
6/10 Okay
Rodney
Traveled with family
Jul 31, 2023
Cleaning supervisor walked into our room without knocking first!
We really enjoy our stay the staff was very friendly and the room was very clean my kids enjoy the pool .
Leticia
Stayed 2 nights in Jul 2023
10/10 Excellent
Paul
Jul 13, 2023
Paul
Stayed 1 night in Jul 2023
8/10 Good
Joshua
Traveled with family
Jul 12, 2023
Liked: Cleanliness, staff & service, room comfort
Needs some maintenance, but good stay
For a Homewood, the quality was not there, the hotel needs some maintenance/ replacements on their A/C units and dishwashers. They are either not working at all or not functioning correctly and maintenance was not able to fix the issues.
The breakfast crew are awesome and do a super job providing delicious food and maintaining the dining area. They are all friendly and super hard working. Thanks to Ms. Quetta, Andrey and Jerome.