“Great service and very clean. Forgot something valuable in the room. Received a phone call within the next 15-30 min to come back and get it. Was very grateful!”
“Staff were amazing! We got a room and it smelled bad, like wet but the staff easily accommodated a new room. Unfortunately, the second room we were offered was not even cleaned. The 3rd room we received was good. We were thankful for the staff. Overall stay was pleasant, breakfast was decent. There were stains on the curtains, sheets, and carpet. We would stay there again.”
“The check in was flawless and the staff were friendly and pleasant. The breakfast had a good variety to choose from. The hotel and the room were clean. The hotel was also located close to the expressway.”
“We usually stay at the Embassy Suites when we travel to Charleston. They have free breakfast and it is good. The rooms are bigger and the price is very similar so for the Holiday Inn to be competitive they are going to have to change some things drastically.”