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Reviews of Chengdu Airport Hotel

5 out of 5
Chengdu Airport Hotel
No. 1 North 2nd Road, Shuangliu County, Chengdu, Sichuan

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was flexible about check in times and provided a security line pass for airport for a domestic flight. Noisy from trafffic at airport at night
Stayed 1 night in Jun 2018

8/10 Good

Con, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel location, clean and comfy bedding Toilet a bit just a bit smelly. otherwise looks clean. well kept. Staff really helpful. Airport bus driver could be more helpful when it comes to unloading multiple big luggage. i dont understand why he cannot help. we had tip ready for him. other countries the driver helps.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel and amenities extraordinaire, and a beautiful fresh breakfast buffet, and the free shuttle met me upon arrival at the airport. Fabulous.
Stayed 1 night in Jun 2018

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It is great experience and the hotel is very nice, service is excellent.
Stayed 1 night in May 2018

10/10 Excellent

David Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and good breakfast
I have stayed in several hotels near the Chengdu airport before, this is by far the nicest and closest. You can see the hotel across from the airport. However there is no pedestrian crossing to the hotel over a very busy airport road. Call the hotel to pick you up instead 028-6787-9081. The people working at the hotel are very nice , from the front desk down to the housekeeping staff. Breakfast buffet is one of the best for short stay , lots of selections, chinese and western, including an espresso machine that actually turns out good coffee.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! From start to finish the hotel provided outstanding service.

10/10 Excellent

Chundak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice close to the airport
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shuttle service
conveniently located near the airport, with good shuttle bus pick up at airport and send back to airport. Comfortable room.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
Convenient since I have an early flight next morning.

10/10 Excellent

Yunfei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to airport
The hotel is very close to airport. It is good for a lay over sleep.

6/10 Okay

Joselito

for a business trip, it is probably the best in the area...

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
If only one night
Was a nice hotel, but... No choice of smoking vs. non-smoking. Room windows are left open when the room in not occupied, so it stunk to high heaven from the smog. Closing windows allowed the air to cool the room, but it was already damp making the room feel like a clam shell. I wouldn't want to stay more than a night before leaving town early. Everything I had smelled like this room when I got home. Staff was great, but they can't fix a nasty room.

8/10 Good

Gerd D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layover hotel!
Stayed over at the beginning and end of my trip. Very pleased all around

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel with style
Layover for one night. Great hotel for an airport hotel.

10/10 Excellent

Mazharuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was spectacular and right next to the airport. Free shuttle to and from the airport. Staff was really nice. Had a mix up and reservation was canceled but hotel.com called them and handled the situation. The hotel even gave us a discount on a new booking and free breakfast.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Spacious room
Spacious room. Esp good for those who are catching morning flight. Free shuttle from and to airport.

10/10 Excellent

sjr, Chengdu (originally USA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC really works!
this is my airport hotel of choice, when flying into or out of Chengdu.

10/10 Excellent

Felicia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best airport hotel!
This was one of the finest hotels I've ever stayed at! The linens, the amenities, a huge breakfast buffet with espresso, free airport shuttle, and an amazing shower made this the best bang for my buck!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Don't trust your confirmed reservation
I booked this hotel through Hotels.com. When I arrived, they had no record of the reservation. My booking was for 678 Yuan, around $100. The next morning, I discovered they charged me 1200 Yuan, close to $200. Nice hotel, but they were underhanded in the way they did business with me. I do not recommend!

8/10 Good

Don, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Convenient distance from International Airport
I was quite pleased with almost everything. The hotel-airport shuttle was efficient and friendly. The breakfast buffet was good.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

SUNG WON(David)

Liked: Cleanliness, staff & service, room comfort
출장 후
가격대비 적당하고 편한 부분이 있었습니다.
Stayed 1 night in Jun 2018

8/10 Good

SHIHO, TOKYO

Liked: Cleanliness, property conditions & facilities, room comfort
空港の目の前
成田の夜発で深夜着でしたが、国際線のターミナル１の出口１を出て右へ数分進み、国内線のターミナル２が見えてきたら、左手の道路を渡った向かいに見えるのがホテルです。徒歩５分。すごく近いです。（ホテルの前に広い芝生の広場があり、そこを超えていきました。） 百度地図では、ターミナル２の中にあるように見えますが、実際は道路と広場を渡った向かいです。 中国語名は「成都空港大酒店」なのに、私が「成都机場大酒店」のはずだと勘違いして百度で探して見つからず焦りました。。。
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the Airport
Close to the Airport

8/10 Good

hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for going airport
Because of the early flight, I stayed one nights. I got the shuttle bus from the airport easy they came so first, after I called. You must take care that there are no any store and restaurants near by hotel.
Stayed 1 night in Mar 2018

8/10 Good

KZ, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港まで5分で行ける便利なホテル
ホテルのフロントの対応も丁寧で良い。レストランの食事も朝食も美味しい。部屋は広く、トイレ、バス、シャワールームも清潔で快適。市内までタクシーで30分程度なので、短期滞在ならこのホテルを拠点にしても良いと思う。
Stayed 1 night in Mar 2018

10/10 Excellent

ジャヌカ, カトマンズ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安心して泊まれます
トランジットで泊まりました。3回目です。 今回は、フリーでかけられる電話番号が分からず、送迎のバスが呼べませんでした。それで、一人が空港で待って、もう一人が歩いてホテルにバスを呼びに行きました。そしたら、ホテルマンが一緒に空港の中まで付いてきてくれて、荷物を運んでくれました。部屋は禁煙が選べ清潔でしたが、お風呂がカビ臭かったのが少し残念でした。朝食は美味しかったですし、ゆっくり休むことができたので、満足しています。
Stayed 1 night in Mar 2018

8/10 Good

Koenig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Pgla, St quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel d’aéroport
Chambres propres et confortables de très bon standing. Seul petit reproche l'insonorisation pourrait être meilleure... Une personne sensible au bruit serait gêné mais ça va!!
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港近くの便利で豪華なホテル
空港に近く便利。電話すると5分くらいで迎えに来てくれた。 ビュッフェスタイルの朝食は可もなく不可もない。

8/10 Good

Shih-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜班飛機抵達，方便入住
夜班飛機抵達，方便入住並提供延遲退房到兩點，蠻好的。

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
best position, service quality needs improvement
besides location, the breakfast buffet is ok.

10/10 Excellent

Lourdes, Mcallen tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al principio cuando llegamos al hotel a las 10:30 pm ,nunca encontraron nuestra reservacion ,eso nos frustró mucho e hicimos una llamada a hotel.com , pero la gente de recepción no hablaban inglés, se le llamó al manejados y los de hotel.com nos comentaron que no podían hacer nada , solo buscar otro lugar para esa noche . Al final él manejados con toda la condición nos proporcionó una suite , con el mismo precio , la cual estaba hermosa . Todo estuvo bien , solo el inconveniente de la reservacion .

10/10 Excellent

mike, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港に近い最高の立地
立地が良く早朝や深夜の便があるのに最適なホテル。設備も一通り揃っている。30分に一度空港送迎バスもあり、アクセスは抜群。

10/10 Excellent

HYUNMI, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Hotel is very clean and comfortable to stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いけど、徒歩ルートがわかりずらい
空港に近くて便利だが、シャトルサービスがいつくるかわからない、徒歩でも行ける距離だが、ルートが分かりにくい。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港から徒歩圏内の便利なホテル
深夜に空港到着だったため、ロケーションが不安でしたが、ターミナルからも見えて、徒歩で到着できました。また、スタッフが親身で、朝食のレストランやフィットネスで困ったときにも、親切にサポートしてくれました。

10/10 Excellent

YUI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approachable, convenient, efficient and clean!
This airport hotel is very convenient for the travellers who arrive Chengdu late evening, and have to carry the early flights. The Airport Hotel is very close to the Airport and only spend 5 minutes on the airport shuttle. Also, the Hotel is quite modern where the beds are comfortable for sleeping. Meanwhile, the front desk is very efficient for check-in and check-out. I will choose this Hotel again if I travel next time to Chengdu.