Ratings based on 142 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Pros: Clean, good services, proximity to airport
One night stay before a flight out of India. Very nice room and facility; staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from PA, USA

Very good hotel close to airport

Posted Sep 23, 2017
Was very convenient to stay overnight after a tiaring US flight to catch a morning domestic flight. Airport pick was good. Staff were welcoming and helpful. Staff in the Samudra seafood restaurant went beyond expectations to serve us. Stay was very comfortable. Will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Classy hotel near the airport

Posted Sep 10, 2017 on Orbitz
Pros: ambiance, staff
Cons: Restaurant staff should pay equal attention to all guests We found some were paid enormous attention and we were given scant attention during dinner
Location: No comments
Great front desk staff; good restaurant although the hostess could have done a better job of all available options for dinner - e.g., I was not told about the dinner buffet at all, and I ended up ordering from a menu with only one or two vegetarian choices
5 out of 5
by Pawan

Old world charm and modern convenience

Posted Aug 15, 2017 on Hotels
It is a small enough hotel to have a personal experience. I did not have to explain who I was or in what room I stayed. It has the charm of yesteryears and convenience of modern era. Great room, clean and comfortable bathroom with bathtub. Sumptuous breakfast. The swimming facility was great. I noticed a few bugs that apparently got in the pool due to a storm from the night before and expressed my concern. The next day the pool was as clean as it can be. Great response.
4 out of 5
by MK

Posted Jul 15, 2017 on Hotels
Very comfortable
Comment from Hotel Management
Jul 19, 2017 by julia, Hotel Management
Dear Guest Thank you very much for reviewing our hotel and its services. We are glad to read that you had a comfortable stay at the Trident Chennai. It was a pleasure to have been of service to you. My team and I look forward to the opportunity of welcoming you back, please do not hesitate to write to me for any assistance or for anything else I can do for you in Chennai. Best regards Dhiraj Mehta General Manager
4 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thanks for staying with us. We appreciate your feedback! Best Regards Varun Sharma Front Office Manager
3 out of 5
by Santosh

Posted Apr 9, 2017 on Hotels
Property is defend however it is pretty far from city Hotel could provide a complimentary drop in d city too
Comment from Hotel Management
Apr 25, 2017 by julia, Hotel Management
Dear Guest Thank you so much for reviewing the hotel and its services, following your recent stay - we very much appreciate the time you took to send in your kind comments. Your constructive comments on transport services have been well noted. Although the hotel extends complimentary airport transfers and a Mini Cooper drop upto 5kms from the hotel vicinity for all in-house guests, we shall definitely work on your recommendation. Thank you for bringing this to my attention. We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times. If I can be of any assistance in the mean time please do not hesitate to write to me. Thank you for having chosen to stay at the Trident, it was a pleasure to have been of service to you. Kind regards Dhiraj Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from delhi

Very well maintained and comfortable hotel

Posted Mar 26, 2017
I did want a hotel close to the airport but realised despite the hotels best efforts, they could not drown out all of the noise. But very comfortable stay and loved the very cheerful helpful service staff at cinnamon and the third floor
Comment from Hotel Management
Apr 12, 2017 by Dhiraj Mehta, Hotel Management
Dear Guest Thank you so much for reviewing our hotel and services and for rating us so highly - we very much appreciate the time you took to send in your kind comments. It was a pleasure having you stay with us and to read that you had a comfortable stay and you found the location convenient for your travels. Your constructive comments on the noise have been well noted and we shall make necessary amends to ensure your next visit finds a more satisfying experience. Thank you for bringing this to my attention. On a separate note, it gives me great pleasure to share your gracious praise with the entire team – my colleagues truly appreciate your generous compliments. Thank you! We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times. If I can be of any assistance in the mean time please do not hesitate to write to me. Kind regards Dhiraj Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

First class!!!!

Posted Feb 21, 2017
Immaculate and beautiful. Staff is super attentive and helpful. The people at the front desk will help you with just about any problem you have! Very close location to airport.
Comment from Hotel Management
Mar 31, 2017 by Dhiraj Mehta, General Manager, Hotel Management
Dear Guest Thank you so much for your feedback and rating us so highly - we very much appreciate the time you took to send in your kind comments. It was a pleasure having you stay with us and to read that you had a comfortable stay and you found the location convenient for your travels. It gives me great pleasure to share your gracious praise with front desk team – they truly appreciate your generous compliments. Thank you! We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times. If I can be of any assistance in the mean time please do not hesitate to write to me. Thank you Kind regards Dhiraj Mehta General Manager
5 out of 5
by A verified traveler

Great hotel close to Chennai airport

Posted Dec 26, 2016 on Hotels
Very good hotel near the Chennai airport