reception staff where as helpful as possible considering language barriers, just far enough out of the main town center to be quiet, buses just few meters away & very regular to catch, train was a little walking distance, as travelers we didnt stay in hotel much but we always returned to a clean room with everything that we required, staff where happy to change our room from top floor to 1st floor so that we could have a balcony & the extra room space, the hotel restaurant seemed to always be full , the only downfall we had was trying to get served at their little bar no one seemed to want to plus restaurant staff didnt understand english at all :(