All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1057 out of 1881 reviews" "
I visited Chicago for a concert and stayed at this hotel for a day. The view was really nice from this hotel. The staff were kind and friendly. It was a safe area near food and entertainment. The only thing that I had a problem with was that the parking garage is across the street from the hotel and carrying our luggage from the parking garage to the hotel and vice versa when we checked out was a lot. Overall, I really enjoyed the hotel restaurant and the bartender was really kind.
I will definitely stay here again. I like how check out is at noon. Check in was very easy. My room was super clean and quiet. My room came with a mini bar. Cable tv. the rainforest head shower was great. My room overall great..The staff was very nice friendly and funny along with valet parking. He retrieve my car right away an helped with my bags.The view from the 24th floor is very nice.. the only thing I did not like was every time the furnace came on or off it made a boom sound that scared me but after awhile it didn’t bother me. I didn’t get to experience the spa but I will next time.. I enjoyed breakfast at the restaurant downstairs and the food was amazing as well…
Great hotel to stay at
Was close to everything
The hospitality was great
Great view from the room as well
Definitely will be staying here again the next time I come to Chicago for sure
Check in was easy and convenient. Front of the house staff were kind and compassionate, very friendly yet professional. Rooms are wonderful and large, very clean. Bed is super comfortable! Absolutely love this hotel.
Overall our stay was great! It’s just the parking thing they don’t have open parking other than the valet parking and like requests for celebrating occasions. Still would love to stay here again!