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Reviews of Hampton Inn & Suites Addison

2.5 out of 5
Hampton Inn & Suites Addison
1685 West Lake Street, Addison, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 849 reviews" "
Rating 8 - Good. 255 out of 849 reviews" "
Rating 6 - Okay. 43 out of 849 reviews" "
Rating 4 - Poor. 21 out of 849 reviews" "
Rating 2 - Terrible. 19 out of 849 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Masheda, Peoria Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent per usual.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove out here from Colorado for a family members wedding reception. I’m originally from here, but my husband has never been, so it was quite the treat to come out and show him the sites. Our hotel room did not disappoint as we were traveling with our two little ones. The only thing that bummed my husband was that the breakfast was not at all like it was shown in the pictures, as that’s one of the things he really looks forward to when we stay at any hotel. Also, we found out that had we booked directly through the hotel and not Expedia, the staff at the front desk said my husband could have used his veteran’s discount and it would have been a bit cheaper had we booked through them. Bit disappointed with Expedia there, and wish we had known about it ahead of time, but such is life. So, aside from that we enjoyed our stay and will more than likely be back again and book direct.
Stayed 3 nights in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very clean and comfortable.
Stayed 3 nights in Apr 2024

8/10 Good

Philip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the kids enjoyed the pool. Our room wasn't the best, old carpets and noisey heater.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice all around
Stayed 2 nights in Mar 2024

10/10 Excellent

Carmen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A successful 1st family trip! Staff was very nice and accommodating and my kids enjoyed the pool & free breakfast. Convenient & safe location. Happy overall!
Stayed 2 nights in Mar 2024

8/10 Good

matthew

Stayed 1 night in Mar 2024

10/10 Excellent

snehalatha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, cleanliness, safe
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandi, Shawano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. Breakfast was really good. There was a very nice selection. The rooms were very clean and all the staff were friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Toilets didn't flush well; room fridge was very noisy all night. Other than that, very nice and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

2/10 Terrible

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. The staff was extremly friendly. I would definetly stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kellie Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Audra

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard, Medinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time using this facility.
Stayed 4 nights in Dec 2023

8/10 Good

Eysen

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return!
Stayed 2 nights in Nov 2023

6/10 Okay

Alysa

Traveled with partner
Disliked: Staff & service
I wanted to give it a good review, but was disappointed.Details, cobwebs in bathroom corner, purfume smell in room strong, most likely febreeze. Saturday, 8:30 am and still no coffee. Hot breakfast wasn’t available Monday morning, I’m guessing they were under staffed. Hampton Inn can do better.
Stayed 3 nights in Nov 2023

8/10 Good

Bozena

Liked: Staff & service, property conditions & facilities
I like the location of the hotel - walkable distance to restaurants and a movie theater. Breakfast has a gluten free options. What I didn't like is that I had to chase the cleaning lady for a new set of towels, the pubic hair I found in the corner of the tub, and the huge spider in the lobby right when I was checking in..
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelby

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff, tasty complimentary breakfast options, clean and comfortable rooms. Will return for sure!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to get to.
Stayed 1 night in Oct 2023

2/10 Terrible

akhtar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Daniel Gonzalez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had to move rooms after initially settling in the staff took care of us. Will book again in the future.
Stayed 4 nights in Sep 2023

10/10 Excellent

Elba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for our needs. Great breakfast options nearby for brunch since breakfast included was not our favorite. It was cleaned and great staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Was there for 7 days 6 nights for wedding. Our room was a king room. I thought we were supposed to have an additional sleep sofa in room, but had a chair with foot rest. It was okay. But, we had planned for a grandchild to spend the night , they arrived Friday and Saturday. Missed the opportunity to have that one on one time.
Stayed 1 night in Aug 2023

4/10 Poor

kathy

Traveled with family
Liked: Staff & service
Wedding
This was a connecting room to grandparents for a wedding. It was suppose to be two queens, but there was an odor in room that stimulated an asthma event for my granddaughter. The room was changed but only room available was a king with a pull out couch. It was an issue because that room was for my son-law and his two 12 y/ o daughters
Stayed 3 nights in Sep 2023

10/10 Excellent

norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place that i will recommend and will be my next place to stay on my next trip back to Chicago.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Shena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything
Stayed 2 nights in Sep 2023

2/10 Terrible

Sheema

Stayed 1 night in Jul 2023

10/10 Excellent

GLORIA

Traveled with family
Liked: Amenities
Very clean & excellent service
Stayed 3 nights in Sep 2023

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2023

2/10 Terrible

Sheema

Stayed 4 nights in Sep 2023

10/10 Excellent

Tracie, Grandville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and quiet. Great location and comfortable rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

TRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean
Stayed 1 night in Sep 2023

6/10 Okay

Cathie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not up to usual Hampton Inn standards
Older building. Pillows were stiff, over-stuffed, and fat with no variety. Fixed shower head. No room recycling. Check-in did not provide internet password. Noisy A/C and adjustable thermostat made little difference in room temp. Excellent blackout drapes. Nice size room.
Stayed 1 night in Aug 2023

6/10 Okay

Thomas M

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom were dirty and had an off smell. Pillows were very small, lumpy and hard to sleep on. Staff was very friendly, helpful and professional.
Stayed 1 night in Aug 2023

8/10 Good

Razaq

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to shopping and a number of good restaurant's.
Stayed 2 nights in Aug 2023

10/10 Excellent

Clark, Excelsior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Bozena

Stayed 1 night in Aug 2023

8/10 Good

Scott M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ali

Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Sack breakfast wasn’t available as promised. Had to leave at 6:15AM.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023