We are so sorry to hear about your experience at Hotel Felix. We hope we can remediate this the next time you come back to stay with us

Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

Thank you for your feedback. Our 75 incidental charge is just a hold at check in that is required in case of any incidentals charged to the room and is returned upon check out if there are no charges. We plan on changing this amount to 100 in the near future.

Thank you for sharing your feedback. We do apologize about our loading zone. We are doing construction and the huge bin is taking up most of our space, but we do have a loading zone for our guests to use when available.

Thank you for sharing your experience. We hope that next time we can meet your stay a 5/5.

Thank you for sharing your experience about Hotel Felix. Hopefully in the near future we will set up a form of parking that will include parking. We have enhanced staff training to mention the resort fees that are still owed at property as they are mentioned when the reservations are booked. We hope to see you again soon!

We are so sorry to hear about your experience at Hotel Felix. The 22 Resort Fee is mentioned in the pricing that is owed at property. We will have engineering check all cables to for the turnover of rooms. Whenever there is loud guests please always let the front desk know so the agents can go check up on the rooms that were making loud noises. We will do better to set up quiet hours.

Thank you for sharing your experience. We are glad that our location is fantastic being around Mag Mile and a variety of restaurants!

Thank you for sharing for your experience! We hope to see you again soon!

Thank you for letting us know about the water pressure we will have our engineering look at the water pressure. We are glad you enjoyed the stay at Hotel Felix. We hope to see you again.

Thank you for your positive feedback. We are glad that you were able to get the most out of our fantastic prices.

Thank you so much for your positive feedback. We hope to see you again very soon with the exceptional experience we offer at Hotel Felix!

Thank you for your lovely review about Hotel Felix and the experience you had in the city. We hope to see you again very soon!

Thank you for your positive feedback. We hope to see you again very soon!

Thank you for sharing your experience with us Christy. We do sincerely apologize that you could not get a fridge in your room. Hotel Felix has such a limited amount of fridges upon request. We are working on ways to get more fridges in every room.

We are so sorry to hear about the parking situation. Hotel Felix does not have any parking associated at the time. What is recommended for the next time is using third- party websites like spothero and parkwhiz to find cheaper parking. We are working on figuring out how to establish parking at Hotel Felix.

Thank you for sharing your experience at Hotel Felix. We hope to see you again very soon.

Thank you for sharing your feedback. We're sorry you did not receive the blanket you requested. We have addressed this with our team, as front desk has access to all amenity requests.

We are super glad to hear that your stay was phenomenal. Thank you for sharing your experience!

We are glad to hear about your experience. We hope to see you again very soon!

Thank you for sharing your experience at Hotel Felix. We are very well known for our fantastic location. We are so sorry to hear about your experience with the staff. If you'd like to call 312- 447- 3440 to speak with MOD and see what training we can add to help our staff better assist with your stay.

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback.

We are super glad to hear that your stay was phenomenal. Thank you for sharing your experience!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for choosing Hotel Felix for your most recent visit. We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for choosing Hotel Felix for your most recent visit. We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for choosing Hotel Felix for your most recent visit. We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for choosing Hotel Felix for your most recent visit. We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for sharing your experience about your recent stay. We have spoken to our Housekeeping Team and Engineering Team to doublecheck rooms when they are in the best condition to sell. We have added additional training to the Front Desk to mention the incidental hold of 75 and the hotel fees due at property and offering copies of receipts to get the remainder of the incidental hold back. We are glad to hear that the rest of what the property had to offer was great.

We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for taking the time to share your feedback! We're terribly sorry to hear about your feedback. I do hope this was brought to our attention during your stay so this could have been addressed. We will look into our amenity listings as food food is not an amenity we offer on property, and do not want our guests to be misinformed. We hope we get the chance to exceed your expectations during your next visit.

Thank you for choosing Hotel Felix for your most recent visit. We appreciate you taking the time to share your feedback. We hope to welcome you again soon!

Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

Thank you for your feedback. We hope to welcome you again soon!

Thank you for taking the time to share your feedback. We hope to welcome you again soon!

Thank you for your feedback! We hope to welcome you again soon.

Thank you so much for sharing your positive experience! We're thrilled to hear that you found our establishment was a great place to stay, and that our staff were funny and polite. Providing a welcoming and pleasant stay for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future.

Thank you so much for sharing your positive experience! We're thrilled to hear that you found our rooms to be large and comfortable during your stay. Providing a pleasant stay for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future.

Thank you so much for taking the time to share your positive experience! We're delighted to hear that you enjoyed the cleanliness and location of our property. It We appreciate your kind words and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

We appreciate you taking the time to review your previous stay with us and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

Thank you so much for the kind rating! We are glad to hear your stay at Hotel Felix was satisfactory during your visit.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry to hear your stay was less than ideal. We will be following up with our housekeeping team to better prepare for the future. If you have any additional feedback, please feel free to reach out to us directly at the hotel as we are continuously looking for ways to improve. Thanks again and I look forward to hearing from you!