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Reviews of Motel 6 Rolling Meadows, IL - Chicago Northwest

2 out of 5
Motel 6 Rolling Meadows, IL - Chicago Northwest
1800 Winnetka Cir, Rolling Meadows, IL

Reviews

6.6
Rating 10 - Excellent. 348 out of 1005 reviews" "
Rating 8 - Good. 169 out of 1005 reviews" "
Rating 6 - Okay. 114 out of 1005 reviews" "
Rating 4 - Poor. 118 out of 1005 reviews" "
Rating 2 - Terrible. 256 out of 1005 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Recep

Liked: Cleanliness
Good
Stayed 1 night in May 2024

10/10 Excellent

Anayeli

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist room was full of cockroaches. Needed to be moved but never felt completely comfortable. Will never stay again. Do not recommend
Stayed 3 nights in Jan 2024

10/10 Excellent

Yusuf

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Talha

Liked: Cleanliness, staff & service, property conditions & facilities
Guys were really nice and room was clean
Stayed 8 nights in Apr 2024
Response from Brand Experience Team on May 1, 2024
Hi Talha, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

4/10 Poor

Tjuan

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
This place had a broken tv and the person at the desk was rude about it plus made me put a paper in my car because they tow ppl it was inconvenient to say the least but I only stayed 1 night (Thank God). I wont return.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 1, 2024
Hi Tjuan, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Ashvinkumar

Stayed 4 nights in Apr 2024

8/10 Good

Segun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need renovation
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Segun,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Frankie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not interested
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Frankie,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Kristy

Traveled with pets
Disliked: Amenities, property conditions & facilities
The WiFi was so bad I had to use the hotspot on my phone to be able to use the fire stick on the tv… no fridge or microwave. ☹️
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Kristy,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a good night’s rest!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Adam,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 26, 2024
Hi Kenneth,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

ALLEN, Mount Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Motel 6 Rolling Meadows. It is a very clean place to stay. The staff are very friendly and helpful. I always stay here when I am.in the chicago area.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Ivan

Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Ivan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Munem

Disliked: Cleanliness, staff & service, property conditions & facilities
Smil in the rooms and not safe area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Munem,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

ALLEN, Mount Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy stay at Motel 6 Rolling Meadows. The staff are very welcoming, the rooms are very clean and the area is very safe. I stay there most of the ime when I am in Chicago Metro Area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Askar, Arlington Heigth

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Askar,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Chris

Clean and just what I expected.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Chris, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Kenechukwu

Disliked: Cleanliness, staff & service, property conditions & facilities
The stairs were rusty, door was broken, the bedside lamp not working, and the pool area was very dirty.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Kenechukwu,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jose

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Jose,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Tamara,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

José A

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Be aware when you make your reservation at this place, 1- they ask for 60 dollars deposit at check in 2- 1boble bed for them, is a equal to a queen bed 3- pillows are way to old , better to bring you own 4- if you have an issue and ask to speak to a manager, the same guy ( Sam ) at check in will be the one , as he is a multitasker. Over all for the price is ok !
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi José A,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Aryana

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk is now asking for $50 deposit. They only ask certain customer for deposit. The refrigerator in the room are always dirty. I have to clean myself.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi TravelerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my recent stay here. I especially want to thank Kar for being an absolute professional. The person in front of me was being very difficult but Kar maintained his professionalism and treated the customer with kindness and respect. If I could give him more than 5 stars for the way he handled a difficult guest I would give him much more than 5 stars.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Kenneth,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Feb 14, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 14, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Jeff,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Not recommended for a family to stay in we left not thinking it twice.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Brenda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Jeff,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Ramona

Liked: Amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Ramona,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Kathleen

Disliked: Staff & service
Stayed 15 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Kathleen,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Jeff,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Jeff,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Edward

Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Edward,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Joseph, Elk Grove Village

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff are not helpful at all….
Stayed 7 nights in Jan 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it here I been here for a few weeks waiting on my house to get finish the people here make me feel at home they are such great people I will definitely recommend staying here
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Sharita, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Sandy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE NEVER AGAIN
This is the absolute worst hotel I have ever stayed in as a travel nurse upon arriving at 1 AM. I was told that I had to pay a deposit for my pet when the website states pets are free. It has been five days and I still have not received my deposit back I left at seven that same morning I only got six hours of sleep. The room was completely dirty the floor has dirt all over it. There was no shampoo or soap to take a shower with the only thing clean in the hotel room. Was the towels hanging up the pillows were old and lumpy Shredded from use the bed was lumpy and thin. There was no microwave or fridge in this room. The front hotel staff was very rude. It was an Indian guy who told me that if I didn’t like having to pay a deposit for my pet, then I could take my business elsewhere, knowing I had already paid through Hotels.com There was no close there was cars in disarray all over the parking lot and it was stated that if I didn’t leave a piece of paper in my dash that my car would be towed, there was no breakfast in the morning not even a cup of coffee usually I can say something positive about a hotel but not only was this hotel expensive, but it was the worst of the worst. I would not recommend this place to anyone it is very inconvenient and the staff are very rude on top of being very greedy. They have nothing in the hotel rooms to allow you to have a good stay. NEVER AGAIN.. this place should be closed, also, it is very unsafe. The door to my hotel room did not shut comple
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Sandy,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Great stay, very clean and hospitable. The staff is very friendly and helpful
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6