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"Ice machine situation is very lacking "

"the place is outdated and not well maintained. certainly does not deserve more than 2 Stars. the location is excellent and staff was helpful. But, place is not clean, bathroom was very tight. I paid for an update because standard rooms were so small. But the carpet does not have a clean look, walls are old and bathroom is very suboptimal. No coffee machine in the room, but when I complained about it they stated it was available upon request and they sent me one. essentially, very overpriced for what you get."

"Comfortable clean rooms, great location"

"Hey, the room was nice and clean but showed signs of wear and peeling paint. I enjoyed my stay. The staff was helpful and kind. Location is awesome. Chicago is a very walkable city, the hotel is located right on the river with nice views."

"The room was clean and comfortable. The staff were friendly and helpful."

"Great location and helpful staff. "

"The only downside is the elevator waiting time for higher floor. But the staff was super friendly!"

"Friendly helpful staff. Room larger than expected. Cold filtered water available by elevator. Great location."

"Room was clean , staff was good too ."