City Central Castle Hotels

"Overall is great convenience."

"We enjoyed our stay and went to a concert."

"Location and friendly staff."

"This is a beautiful historic property. The room was clean and comfortable. The lobby area is beautiful and makes a great first impression when you arrive. It would be good if you could get a hot drink in the lobby area after 11:00am, but I am just being picky. On the whole the hotel was lovely. Unfortunately there are a lot of homeless people on the streets around the hotel some of whom seemed agitated and were shouting at us. My daughter and I did not always feel safe walking around, which was a shame as Portland seems like a beautiful city."

"Shuttle is convenient and helpful. Front desk staff a little inattentive. Took a couple of minutes to be acknowledged. They were engaged in conversation with each other, but once we got started the process was fairly quick. We were not given directions to the elevator after we were handed our room key, so we wandered for a moment looking for a sign. They are unable to even be seen from the front desk. Cleanliness was on par for what I expected. I do suggest maintenance or housekeeping clean up the areas around the vents on tge ceilings in the hallways. Beds are comfortable and room AC eas nice and cool. "

"Close to the airport. "

"It’s Hyatt property, it’s all needs to be said. "

"It is a clean and beautiful hotel. The beds are wonderful and the rooms are very clean. Lots of towels and helpful amenities in the rooms. The wall paper is old and peeling. I would give the whole experience a 9/10"

"This was a fantastic hotel and I will 100% be back next time I am in the area! The staff was so friendly. And the property was so clean and modern. I really loved the decor in the room right down to the neat wallpaper in the bathroom. They offered a free drink to guests in the evening as well as a yummy breakfast. We ordered food for dinner and it was tasty too. When they heard it was my birthday, they went out of their way to make it even more special. All of this for a very reasonable price! I really applaud what you are doing, bravo!"