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Reviews of Country Inn & Suites by Radisson, College Station, TX

3 out of 5
Country Inn & Suites by Radisson, College Station, TX
1010 Southwest Pkwy E, College Station, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1004 reviews" "
Rating 8 - Good. 293 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Carpeting in the hallways needs to be glued down.
Stayed 1 night in May 2024
Response from Holly on May 8, 2024
We've got renovations coming up very soon. We hope to see you again to better accommodate you and thank you so much for your feedback

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good, breakfast good, walls thin
Stayed 1 night in Apr 2024
Response from Mr. Porter on Apr 28, 2024
Thank you for your feedback

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Mr Porter on Apr 24, 2024
Thank you for your feedback

2/10 Terrible

Leah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was poorly cleaned. The carpet in the hallway was very dirty. There were stains on the sheets. The staff was friendly but the facility was old and poorly maintained.
Stayed 3 nights in Apr 2024
Response from Porter on Apr 21, 2024
Thank you for your feedback

10/10 Excellent

Tommy r

Stayed 1 night in Apr 2024
Response from Holly on May 8, 2024
Thank you so much for your feedback Tommy

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Porter on Apr 16, 2024
Thank you for your feedback

10/10 Excellent

Lyn Burgoyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Mr. Porter on Apr 16, 2024
Thank you for your feedback

10/10 Excellent

Leroy

Stayed 1 night in Apr 2024
Response from Holly on May 8, 2024
Thank you for the review Leroy! Your experience matters to us and we're happy to see that we didn't let ya down.

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice but the property is very old and run down. The couch in our room had so many stains we were afraid to sit on it or even put any clothes etc on it.
Stayed 1 night in Apr 2024
Response from Mr. Porter on Apr 15, 2024
Thank you for your feedback it really helps us to understand from a guest standpoint and know what and where to focus our deep cleaning on.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mr. Porter on Apr 10, 2024
Thank you for your feedback

10/10 Excellent

Karla, Houston

Stayed 1 night in Apr 2024
Response from Mr Porter on Apr 30, 2024
Thank you for your feedback

10/10 Excellent

Fred

Stayed 2 nights in Apr 2024
Response from Holly on Apr 25, 2024
Thank you so much for your feedback. Your experience matters to us. See you next time!

8/10 Good

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast and commute to Texas A&M was easy..
Stayed 3 nights in Mar 2024
Response from Mr. Porter on Apr 3, 2024
Thank you for your feedback

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was really good - check-in, cleanliness, and quiet at the time of entrance. When we got to the room we didnt have working lamps, outlets, and there were items left from previous renters. Since we had gotten there kinda late we decided just to go to sleep and that was not good either - the walls are thin because we could hear the people next door singing, talking loud and even when they were in the shower. We turned on the air conditioner and it somewhat helped with the noise. Breakfast was really good - customer service was excellent - Good luck on your stay!
Stayed 1 night in Mar 2024
Response from Mr. Porter on Apr 1, 2024
Thank you for your feedback

8/10 Good

Evangeline, Lindale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Apr 1, 2024
Thank you for your feedback

2/10 Terrible

Daisy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Holly the manager was very rude
Stayed 2 nights in Feb 2024
Response from Mr. Porter on Mar 25, 2024
Thank you for your feedback your experience is important to us. We apologize and I can assure this will not be overlooked or happen again.

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue we had was that there were ants in our room. This seemed to be an isolated incident. They upgraded us to a different room and were very accommodating throughout our weekend stay. Good people and good value. Would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 24, 2024
Thank you for your feedback and we appreciate your understanding and patience.

10/10 Excellent

Sam, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, and clean, like the not carpet floor, staff is friendly. They allowed us to check out late because my son’s golf tournament ended like 1:30pm. Great service!
Stayed 8 nights in Mar 2024
Response from Mr. Porter on Mar 18, 2024
We thank you for your feedback and we are happy your stay was great.

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, the staff was helpful and the room was clean as expected..
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 16, 2024
Thank you for your feedback

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, staff, room, & location.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 13, 2024
Thank you for your feedback

10/10 Excellent

april r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mr. Porter on Mar 14, 2024
Thank you for your feedback

10/10 Excellent

Babette

Business traveler, Traveled with partner
When we arrived on property the clerk was away from the check in counter. There was a note at the desk that she was helping another guest and would be right back. A couple of minutes later she returned. Apparently she was dealing with a guest that arguing and bc of that she upgraded our room so that we would not have to listen to them in case another argument broke out. We thought that was very considerate and nice of her.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 11, 2024
Thank you for your feedback

6/10 Okay

Lindy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel would have gotten 5 stars but they used so much air freshener in the lobby that it gave me a horrible headache. There was no need to have that much air freshener. Other than that the hotel was fine and fairly priced.
Stayed 1 night in Mar 2024
Response from Mr. Porter on Mar 7, 2024
Thank you for your feedback. They just finished shampooing and cleaning our carpets that was the freshness you was smelling. And they just finished it thats probably why it was so strong. We are happy that your stay is going well. Thank you again

10/10 Excellent

Krystal, Madisonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well managed and has very helpful, inclusive staff. Mostly accessible. We will definitely be staying here again!
Stayed 3 nights in Feb 2024
Response from Mr. Porter on Mar 6, 2024
We thank you for your feedback and we truly value you as our guest. Your experience matters to us and we are happy that your stay was great. We can’t wait to see you again.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for what we need to go.
Stayed 2 nights in Mar 2024
Response from Mr Porter on Mar 5, 2024
Thank you for your feedback and we hope to see you soon

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Porter on Feb 12, 2024
Thank you for your feedback

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
At check in the clerk was polite but excessively sliw, i stood in line 30 minutes. Then i gave her a credit card but we had paid in advance. She indicated if you have a change let me know, im not sure how to put on a hold and not charge. Next we go to our room, which we get in the door and turn on the light to see a massive size cockroach run across the floor in front of us. After confirming with my husband it really was a roach we went downstairs and were permitted to change rooms and floors. The next room was bug free. However, the sheets were stained, which grossed me out and they had feather pillows which my daughter is allergic to. So we slept without any. Certainly the worst hotel stay ive experienced in 20 years. Lastly the pool was crazy nasty. Only up side it was very quite
Stayed 1 night in Feb 2024
Response from Mr. Porter on Feb 11, 2024
We certainly apologize about your experience here. We value as our guest. It saddens us that we didn’t provide the best experience for you. We thank you for your feedback and will use this to get better.

2/10 Terrible

Kay

Disliked: Staff & service
Well first I notice black body hair in the tub and a dirty towel in bathroom .. I cleaned the tub and threw the dirty looking towel in the corner and thought I hated to complain .. then we ate pizza and showered, went to turn back the bed cover and noticed black body hair on the sheets, not hair from a persons head!! There was hairs all down the sheets and the sheets were wringled as someone had slept in the bed ! I called the front desk and told her what we had found, she said she would have to move us to a clean room and for me not to come there, she would bring the key to the new room to me ! When she got there she said I hate when this happens and I’ll tell my boss .. I said so this has happened before and she nodded yes ! They offered no compension of any type !
Stayed 1 night in Feb 2024
Response from Mr. Porter on Feb 11, 2024
We certainly apologize about your experience here. We value as our guest. It saddens us that we didn’t provide the best experience for you. We thank you for your feedback and will use this to get better.

10/10 Excellent

Tommy r

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in College Station !
Stayed 1 night in Jan 2024
Response from Mr. Porter on Jan 30, 2024
We truly appreciate your feedback. Your experience truly matters to us

8/10 Good

Michael, Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, noise travels, but nice.
Stayed 4 nights in Jan 2024
Response from Mr Porter on Jan 27, 2024
Thank you for your feedback

10/10 Excellent

Arlin

Stayed 2 nights in Dec 2023
Response from Mr. Porter on Mar 20, 2024
Thank you for your feedback

10/10 Excellent

Martha

Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 23, 2024
Thank you for your feedback we truly appreciate and value your experience

10/10 Excellent

Shreya

Stayed 1 night in Jan 2024
Response from Mr. Porter on Jan 17, 2024
Thank you for your feedback

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 5 nights in Jan 2024
Response from Mr. Porter on Jan 16, 2024
Thank you for your feedback

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
Disliked: Amenities
The stay was ok. Shower was not great and tub was very slippery and dangerous, they should consider out bath mat. Beds were not very comfortable had a stiff neck every morning. The front desk staff was very nice and welcoming so that helped a little for the negatives.
Stayed 3 nights in Jan 2024
Response from Mr. Porter on Jan 15, 2024
Thank you for your feedback

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024
Response from Mr. Porter on Feb 5, 2024
Thank you for your feedback

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, staff was super nice, and the location was convenient to a lot of restaurants. Only negative was that the mini fridge didn't work but I find most hotels have this problem. I highly recommend staying here, and is priced right. Next time I'm in town I will stay here again.
Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. It was at a great location of where I needed to be. The breakfast was good and the bed was comfortable. The staff was nice. The only negative thing I have to say was that there was a Doritos crumbs on the floor when I arrived. The water heater thing in the room only worked once and then it stopped working the morning I was checking out.
Stayed 2 nights in Jan 2024
Response from Mr. Porter on Jan 8, 2024
Thank you for your feedback we are happy that your stay was great. I've spoken with staff to address your issue and I can assure you that will never happen again with the crumbs.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr Porter on Jan 7, 2024
Thank you

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mr Porter on Jan 7, 2024
Thank you

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 28, 2023
Thank you for your feedback and support

10/10 Excellent

Coach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people 👍
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 27, 2023
Thank you for your support. We are so happy you had a great stay. We truly value your experience.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 28, 2023
Thank you for your feedback. We are happy that you enjoyed our staff and hotel. Can’t wait to see you again

10/10 Excellent

Brady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The beds were hard as a rock but bearable. A Couple more or better quality pillows would have been better other that that it was great for the price!
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 25, 2023
Thank you for your feedback we are so happy your stay was great. Happy Holidays and we can’t wait to see you again

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly manager..Mike
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 27, 2023
Thank you for your support and feedback. We truly appreciate and value your experience.

6/10 Okay

Dora M

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed.
I was there for A&M graduation. The girls at the desk were very kind. However, the manager, PORTER not so much. We encountered a problem with one of our family members coming in late and they did not call to let the hotel know they were running late. Of course their room was given to someone else. These were the graduates' grandparents who had no idea they had to call in. This left them without a room. They were devastated. The manager did not handle this situation well at all. Whether it was policy (which I never found on the website) or not, he could have kindly offered suggestions. But all he did was say, there were no rooms anywhere and that was that. We made it work out for ourselves by sharing rooms...BUT MR.PORTER was/is NOT management material.
Stayed 3 nights in Dec 2023
Response from Mr. Porter on Dec 21, 2023
We apologize for your reservation mix up and inconvenience. As our staff goes above and beyond to make sure every guest have the best experience. It saddens us for your situation. We have made a few adjustments with the policy to assure you that this will never happen again. Happy Holidays and enjoy life. Hope to see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Everything was great
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback and support. We are very happy your stay was great. Happy Holidays and we can’t wait to see you again

2/10 Terrible

Pam

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback. We would really like to hear your thoughts on why you gave us that score. We value your experience and would like to know how we can make future stays for you better.

10/10 Excellent

Patra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service!
Stayed 1 night in Dec 2023
Response from Mr. Porter on Dec 16, 2023
Thank you for your feedback and support. We are happy to know your stay was great