All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We enjoyed our stay. Can’t wait to see how it turns out when all the renovations are complete
Amanda
Stayed 2 nights in Apr 2024
Response from Logan, Front Office Manager on Apr 18, 2024
Thank you so much for taking the to provide feedback about your recent visit to our hotel. I am so glad to see you enjoyed your stay! We hope to welcome you back soon.
Response from Logan, Front Office Manager on Apr 8, 2024
Thank you for taking the time to provide feedback about your recent stay. We hope to welcome you back soon!
4/10 Poor
Stuart
Traveled with family
Mar 25, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room list as accommodating 4 adults and this is a lie. Fold out couch horrible ended up sleeping on floor was better than bed. 10th floor under 11th floor club/party until at least midnight very loud.
Stuart
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 25, 2024
Thank you for taking the time to provide feedback about your recent stay. I am sorry to hear that there was noise disturbance and that you did not find the sofa bed comfortable. We hope to have the opportunity to welcome you back and offer you the comfortable and relaxing experience that we intend for all of our guests.
Response from Logan, Front Office Manager on Mar 25, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel! I am pleased to see you enjoyed your stay. We hope to welcome you back soon!
Highly recommended. Staff was super friendly and helpful.
Arturo
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 22, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am so pleased the staff was helpful and to your liking. We hope to welcome you back soon!
10/10 Excellent
Kevin
Traveled with family
Mar 17, 2024
The super nice staff.
Kevin
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 20, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am please to see the staff was to your liking. We hope to welcome you back soon!
The hotel is very close to TAMU's campus. Plus, several restaurants and cafeterias are nearby, at a walking distance.
Federica
Stayed 4 nights in Feb 2024
Response from Logan, Front Office Manager on Mar 4, 2024
Thank you for taking the time to provide feedback about your recent stay. We are glad the hotel's location was convenient for you. I hope we can welcome you back soon!
6/10 Okay
Hector
Mar 3, 2024
Liked: Cleanliness, staff & service
Hector
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 4, 2024
Thank you for taking the time to provide feedback about your recent stay. We hope to welcome you back soon!
2/10 Terrible
Kathy
Feb 11, 2024
Disliked: Property conditions & facilities
female traveling alone and they put me as far away from civilization as possible down three dark hallways and at the very end of the last one. Room was also dark and creepy. Did not feel safe. Got lost twice just trying to find the hallway that led to the elevators to rooms. Told desk clerk I wanted my money back and could not stay there. Though I might be murdered and no one would ever know. Literally. I was told I could not get a refund because I booked with Expedia.
Kathy
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 13, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. I am so sorry for your disappointment with your guest room and location. We hope to be able to welcome you back to offer you the great experience that we intend for all of our guests.
Response from Logan, Front Office Manager on Feb 7, 2024
Thank you for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am pleased to see you enjoyed your stay. We hope we can welcome you back soon.
6/10 Okay
Chad
Traveled with partner
Feb 5, 2024
Room was not ready for check in but want you to be checked out at 1100am.
Chad
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 6, 2024
Thank you for taking the time to provide feedback about your recent stay. We are so sorry your room was not ready when you arrived. We hope to welcome you back soon.
4/10 Poor
Shea
Business traveler
Feb 1, 2024
The property is being renovated and under construction. Half the building is unavailable for use and I would not have planned a stay if I had prior notification to such issues. I ended up with a nonrefundable stay and ended up having to use the stay and am uncertain why the renovation is being run in such a way to upset staying guest with noise and the inconvenience of places to eat in house being closed.
Shea
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Feb 6, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We hope that we have the opportunity to welcome you back so that we can provide you with the relaxing and enjoyable stay that we intend for all of our guests.
2/10 Terrible
Amber
Jan 22, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Amber
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide back about your recent stay at our hotel. We hope to welcome you back soon.
8/10 Good
Gregory
Jan 22, 2024
Gregory
Stayed 2 nights in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We hope to welcome you back soon!
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay and for giving us a 5/5 rating! I am pleased to see you enjoyed your stay. I hope we can welcome you back soon!
Rooms were very out dated. The door to the room had about a 2 in gap under the door. Anyone could look in to see us changing. Head boards were peeling onto our pillows and all over us. For what we paid it should not have been this terrible. Very disappointed in this hotel.
Verified traveler
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. I am sorry to hear the room was not to your liking. Soon we will begin room renovations and we hope you will come back so we can offer the the great experience that we intend for all of our guests.
10/10 Excellent
Robyn
Jan 11, 2024
Robyn
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 12, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! We hope to welcome you back soon!
Response from Logan, Front Office Manager on Jan 2, 2024
Thank you so much for taking the time to provide feedback about your recent stay with us and for giving us a perfect rating! I am pleased to see the staff was friendly. We hope to welcome you back soon!
I absolutely love this hotel. As soon as we walked in, I saw the big Christmas Tree, beautiful. This hotel was very clean. The gentleman at the front desk was very kind and helpful. The price was great, the rooms were clean, bed was comfortable. Overall a great place to stay.
Michelle
Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Jan 31, 2024
Thank you so much for taking the time to provide feedback about your stay and for giving us a perfect review! I am so pleased to see everything was to your liking. We hope to welcome you back soon!
Response from Logan, Front Office Manager on Dec 20, 2023
Thank you so much for taking the time to provide feedback about your recent stay! I am pleased to see the service and location was to your liking. We hope to welcome you back soon!
The little suite was perfect for the graduation stay.
Put Nanna on the pull out and there was plenty of privacy with the divider wall.
James
Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Dec 20, 2023
Thank you so much for taking the time to leave a great review! I am so pleased to see the room was perfect for your needs. We hope to welcome you back soon!
10/10 Excellent
Silvestre
Traveled with family and small children
Nov 19, 2023
Liked: Amenities
Overall great stay
Silvestre
Stayed 1 night in Nov 2023
Response from Logan, Front Office Manager on Nov 20, 2023
Thank you for taking to provide feedback about your recent stay and for giving us a perfect rating! I am pleased to see you enjoyed your stay. We hope to welcome you back soon!
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you for taking the time to leave a review about your recent stay and for giving us a 10/10 rating! We are so glad you enjoyed your visit and I hope that we can welcome you back soon!
6/10 Okay
Jamie
Traveled with family
Nov 15, 2023
Liked: Cleanliness, staff & service, room comfort
Jamie
Stayed 1 night in Nov 2023
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you for taking the time to provide feedback about your recent stay. I hope we can welcome you back soon.
Happy with room and stay! We’ve rebooked for Thanksgiving. Elevator was crazy on game day. Service elevator was in use for guests too. Staff is friendly and room was CLEAN and comfortable. The renovations are looking good. I travel with my job, so I’ve seen a lot!
Sydney
Stayed 1 night in Oct 2023
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you so much for your perfect 10 review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon!
2/10 Terrible
Jeffrey
Traveled with partner
Nov 13, 2023
Staff was not at all aware of what was happening around them. The room was very outdated and smelled like cat urine. The door to the ground floor balcony was unlocked so anyone could have entered room. Not a great stay and very expensive.
Jeffrey
Stayed 1 night in Nov 2023
Response from Hilton College Station on Nov 13, 2023
Thank you for taking the time to provide feedback about your recent stay. I am sorry that you were not pleased with your stay. Our executive team will be reviewing your comments to ensure they are used to improve our guest experience. We hope to welcome you back.
6/10 Okay
Amanda
Nov 6, 2023
Liked: Cleanliness, staff & service
Thank you for let us stay and we are happy that they help us to check in and ready by time and leave for our friend's wedding on time.
Amanda
Stayed 1 night in Nov 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Amanda, Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Room ordered wasn't available due to electrical issues. Least they could do was throw in a free coffee. Never again.
Maria
Stayed 1 night in Nov 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Maria, Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are so sorry for any inconvenience this may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
First I was giving a double instead of a king. Then I had a cabana room that was next to the pool, the music was in ALL NIGHT long. The sliding door to the pool was cracked and nearly impossible to straighten. I understand they are renovating but I will never go back.
Steve
Stayed 1 night in Nov 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Steve, Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are so sorry for any inconvenience this may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
10/10 Excellent
Tyler
Nov 3, 2023
Tyler
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Valued Guest - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Valued Guest - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
6/10 Okay
Todd
Oct 30, 2023
Liked: Staff & service, room comfort
It was ok
This hotel is under renovation but it’s going to take a long long time to get this done…
Reserved our room and asked for a newer renovated room… what we were checked was horribly old looking
Todd
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Todd- Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
We were upgraded to a suite right when we arrived and were able to check in early so that our son who had recently had knee surgery could rest. It was a great experience.
Shauna
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Shauna - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Excellent renovation of this place, really nice and beds were comfortable. Big TV in the room was great.
Verified traveler
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Valued Guest - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
10/10 Excellent
Carlos
Oct 29, 2023
Liked: Cleanliness, staff & service, amenities
Friendly staff
Carlos
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Carlos - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Cedric - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
6/10 Okay
Ursula
Oct 25, 2023
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Can’t afford parking lot lights??
If you’re going to increase normal rates due to a special event in town AND sellout the hotel I would think you could afford lightbulbs in the parking lot. Those lights that were working are covered by oak trees and not useful. Hotel is still undergoing renovation to put in fancy rooftop bar… maybe it’s intentional to not light the parking lot and spoil the view from the bar??
Ursula
Stayed 2 nights in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Ursula - Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
6/10 Okay
CYNTHIA
Oct 23, 2023
Liked: Cleanliness, staff & service
CYNTHIA
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Cynthia - Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Quick check in with comfortable rooms. No complaints!
Jesse
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Jesse - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear William - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
10/10 Excellent
Victor, VICTORIA
Oct 16, 2023
Liked: Cleanliness, staff & service
Victor
Stayed 1 night in Oct 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Victor - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Jodie - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Denise - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Theresa - Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!
Do not go off the pictures of booking this hotel. I have four employees staying here in this place is completely falling apart old, dirty, and has bugs.
Jeramiah
Stayed 1 night in Oct 2023
Response from Marrissa S - Director of Operations on Oct 10, 2023
Dear Jeramiah - Your feedback is important to us, and we appreciate you taking the time to leave a review. I will be discussing your experience with the Executive team. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!