Exterior

Reviews of Country Inn & Suites by Radisson, Columbia Airport, SC

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Marta,We appreciate your feedback regarding the hotel's proximity to the airport. We strive to offer convenience for our guests' travel needs. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

2/10 Terrible

Keith

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches!!! The front desk staff didn't seem surprised.
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Keith,We take all guest feedback seriously and will address this with our team. Thank you for bringing this to our attention for further investigation.

10/10 Excellent

Bruce

Stayed 1 night in Apr 2024
Response from Manager on May 10, 2024
Hello Bruce,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Okay

Michael

They advertise aa airport shuttle but it only starts at 5 am. I needed it at 4 am and had to pay for an Uber to go 2 miles.
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Michael, We apologize for any inconvenience caused by our shuttle service schedule. We recommend reaching out to our front desk for alternative transportation options outside of shuttle hours. Your feedback helps us improve our services for future guests.

10/10 Excellent

Cierra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the pool the beds and the breakfast it was over all a good stay. will return again !!!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Cierra,We appreciate your positive feedback and are glad to hear that your kids enjoyed the pool, beds, and breakfast during your stay. We look forward to welcoming you back again in the future!

2/10 Terrible

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we walked in to this property, there were some very loud and raucous guys on the “front porch” - the kind to be nervous about. When I went back to my car there was a homeless man inside the lobby - again nervous. When we left early in the morning, the same homeless man was just out front of the hotel. All of that and my wife thought the room was furnished with items purchased at a used furniture store. If this was a Radisson, I would have a very difficult time getting my wife to another one.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Charles, We regret to hear about the circumstances you encountered during your stay. We take all feedback seriously and will address your concerns internally for the betterment of our property. Your experience does not align with the standards we aim to uphold for all our guests.

2/10 Terrible

Nicolas

Stayed 3 nights in Apr 2024
Response from Manager on May 4, 2024
Hello Nicolas,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and improve our services for the future.

8/10 Good

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, but did have some noisy kids staying in the floor above.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Marshall,Thank you for sharing your feedback with us. We regret to hear about the noise disturbance you experienced during your stay. Our team always aims to ensure all guests have a comfortable experience. We appreciate your understanding and hope you enjoyed the rest of your time with us.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff
Stayed 1 night in Mar 2024
Response from Manager on Apr 9, 2024
Hello Erika,We are pleased to hear that you enjoyed the service provided by our staff during your stay. Your positive feedback is greatly appreciated and we will be sure to share your kind words with the team. Thank you for taking the time to share your experience with us.

8/10 Good

Adrianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable quiet stay.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Adrianne,We're pleased to hear you enjoyed a comfortable and quiet stay with us. Your feedback is valuable to us and we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excellent

Paola Stone

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Paola Stone,We are sorry to hear about the challenges you encountered during your stay. We appreciate your feedback and have taken note of your comments for our continuous improvement. Your input is invaluable to us as we strive to enhance the guest experience. Thank you for bringing this to our attention.

10/10 Excellent

Kimberly Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 2 nights in Mar 2024
Response from Manager on Apr 1, 2024
Hello Kimberly Nicole,We are pleased to hear that you found our hotel accommodating during your stay. Your feedback is important to us, and we appreciate you taking the time to share your experience to help us improve our services. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

Chermone

Traveled with family
Liked: Staff & service
Disappointed in the cleaning crew. There were boogers on the wall and door in the bathroom. The mattress was old and had us sinking in the middle.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Chermone,We apologize for the inconvenience caused during your stay. Please know that we take cleanliness and maintenance seriously. Your feedback will be shared with the relevant departments for further review and improvement. We hope to welcome you back in the future for a more enjoyable experience.

8/10 Good

Jennifer

Stayed 1 night in Mar 2024
Response from Manager on Apr 20, 2024
Hello Jennifer,We're thrilled to hear you enjoyed your stay with us! Please feel free to reach out if there's anything we can assist you with in the future.

2/10 Terrible

Stephanie

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Stephanie, We are sorry to hear that you didn't fully enjoy your stay. Feel free to reach out to us directly with any feedback you would like to share so we can address any concerns and improve our services.

10/10 Excellent

Mary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Mary,We are pleased to hear that you enjoyed your stay with us! Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any more comments or suggestions, feel free to reach out to our management team. Thank you for choosing our hotel for your visit.

8/10 Good

Dionne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi needs improvement
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Dionne,Thank you for sharing your feedback with us. We appreciate your comment regarding the Wi-Fi service and will make sure to pass it along to our team for review and possible enhancements. Your input helps us strive for a better guest experience in the future.

6/10 Okay

Paresh V

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
It's ok
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Paresh V, We appreciate your feedback and will share it with our team for further improvements. We strive to enhance our guests' experience continually. Thank you for choosing to stay with us.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overflowing trash cans at entrances. Heavy smoking in porch lobby area. Old torn carpets needs better upkeep
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Sheryl,Thank you for sharing your feedback with us. We appreciate your insights on areas that need improvement and will address them accordingly to enhance the guest experience. Your comments help us strive for better standards and service quality.

10/10 Excellent

Andrea, Belvedere

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Andrea,We appreciate your feedback and are pleased to hear you enjoyed your stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your satisfaction is our top priority.

8/10 Good

Julie

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay at this location in two months. My service dog was with me and he was finding all kind of trash in our room that could have easily been picked up with a vacuum. There was also a dried contact on the floor that I stepped on. Otherwise the stay was good.
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello Julie,We appreciate your return visit and are glad to hear you had an overall good stay. Your feedback regarding the cleanliness of your room has been noted for our team's awareness. We strive to maintain high standards and will address this matter internally. Thank you for bringing this to our attention.

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and rooms looked newly remodeled. I would like more breakfast options especially on the weekend. However, breakfast was for standard no meat options. Overall I would still definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 12, 2024
Hello Marcia,Thank you for your positive feedback about our clean, newly remodeled rooms. We appreciate your suggestion for more breakfast options and will share it with our team for consideration. We are glad to hear you would stay with us again.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 12, 2024
Hello Marilyn,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us directly. We look forward to welcoming you back soon!

8/10 Good

Anetta

Stayed 3 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Anetta,We are thrilled to hear you had an enjoyable stay with us! If you have any further feedback to share, please do not hesitate to contact us. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Jaqueline

Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Jaqueline,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another fantastic experience.

10/10 Excellent

Paul, Stratford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Paul,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Marian, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bargo was so very pleasant when checking us in. Our room was surprisingly spacious, and very clean as well as clearly newly repainted. We were a bit of a drive from amenities, but nothing we couldn’t manage (and honestly, could have had food delivered had we desired). I’d recommend this as a drive stopover; the price was very reasonable for very nice and comfortable accommodations. As an aside, the pool is indoors, heated and very clean; when we arrived, it was not opened, but only because it was not in use..had we wanted to use the facility, we were told to just ask. Complimentary breakfast had all the necessities, and nicely presented.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Marian, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our rooms spacious, clean, and newly painted. Our team works hard to provide comfortable accommodations at a reasonable price. It's great to know that you enjoyed our indoor heated pool and complimentary breakfast offerings. Should you decide to stay with us again, feel free to reach out if you need anything.

10/10 Excellent

Hanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country Inn and Suites had a quiet, safe atmosphere. I originally booked here because of the indoor pool and the forecast of rain most of the weekend. We were a bit disappointed that the pool was only 4 1/2 ft deep, but that disappointment was replaced with the friendly staff, the healthy optional breakfast choices, the cleanliness of our room, and the warmth that could be felt, not just by the fireplace in the lounge area, but also by the people. Our staycation turned into a weekend full of memories and the longing to stay a bit longer. The noon checkout was a relief as well, especially with young children. We will definitely be going back.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Hanna,We are thrilled to hear that you enjoyed the quiet and safe atmosphere during your stay with us at Country Inn and Suites. It's wonderful to know that you found our staff friendly, the breakfast choices healthy, and your room clean. Your feedback on the pool depth is appreciated, and we are delighted to have left you with warm memories of your staycation. We look forward to welcoming you back for another memorable weekend in the future.

4/10 Poor

Heather

Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Heather, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can make improvements for the future.

8/10 Good

Rolando, Murrieta

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Rolando,We are thrilled to hear that you enjoyed your recent stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Mark,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back again soon.

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Area is not the best but hotel staff extremely friendly and wonderful!
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Rosanne,Thank you for your kind words about our friendly and wonderful staff! We appreciate your feedback and are glad to hear that they made your stay enjoyable. Please let us know if there is anything else we can assist you with in the future.

10/10 Excellent

Russell

Stayed 1 night in Jan 2024
Response from Manager on Feb 10, 2024
Hello Russell,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to contact us directly. We hope to welcome you back in the future for another great stay!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked best was Julie. You need an entire staff of people like her. We drove an extra hour last week to stay with you because of her on our return. The breakfast lady is also super.
Stayed 1 night in Jan 2024
Response from Manager on Feb 10, 2024
Hello Stephen,Thank you for sharing your positive experience with Julie and our breakfast staff during your recent stay. We truly appreciate your kind words and are delighted that they left a positive impression on you. We value your feedback and look forward to welcoming you back in the future.

2/10 Terrible

Ernestine, Fairburn

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Too many construction workers, room were tattered (curtains ripped, comforter worn & lumpy, frig didn't work, no exhaust fan in bathroom & breakfast was terrible (no meat was served) options was limited, ice machine on main floor wasn't working had to go to the third floor & trash was overflowing, even in the front entrance!
Response from Manager on Jan 31, 2024
Hello Ernestine, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused during your stay. Your feedback regarding the room conditions has been noted and will be passed on to the appropriate teams for further improvement. We apologize for any inconvenience caused by the limited breakfast options and the issues with the ice machine and trash. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a better experience.

6/10 Okay

Bryan T

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Good location, rooms were dirty and stains on bedding. Stay was fine for the price
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Hello Bryan T,Thank you for choosing our hotel for your recent stay. We appreciate your feedback on the location. We apologize for any inconvenience caused by the cleanliness issues you encountered. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure immediate resolution.

8/10 Good

James

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello James, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a very nice hotel..people are friendly and bed comfy..everything is clean and breakfast was awesome!
Stayed 2 nights in Jan 2024
Response from Manager on Jan 23, 2024
Hello Robert,Thank you for your kind words about our hotel and the friendly service provided by our team. We're delighted to know that you found the bed comfortable, the premises clean, and enjoyed our delicious breakfast offerings. We hope to welcome you back for another exceptional stay in the future.

10/10 Excellent

Jeffry, Galva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Jeffry,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back again soon for another enjoyable stay.

8/10 Good

Timothy

Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Timothy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Rosanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Rosanne, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Poor

Wesley

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Booked for an employee of ours. He said there was what looked like a blood stain on the curtain, and enough hair around the room, he could've made a wig. Not clean. At least the shuttle got him to the airport on time for his early morning flight out of Columbia.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Wesley,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We take cleanliness very seriously and will make sure to address your concerns with our housekeeping team. We're glad that our shuttle service was able to assist your employee with their timely airport transfer. We appreciate your business and hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 Okay

Denia

Liked: Cleanliness, staff & service
Response from Manager on Jan 10, 2024
Hello Denia,We apologize if your recent experience didn't meet your expectations. We would greatly appreciate it if you could share any specific feedback with us so we can address any issues. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

6/10 Okay

Justin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Justin,Thank you for staying with us. We apologize if there were any issues during your stay. Please feel free to reach out to us directly so that we can address any concerns you had and ensure a better experience in the future.

8/10 Good

Mark, MIDDLEBURG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I haven’t stayed here in a few years but recall it being more “Country”. Now it was redone, with not much care of what went where. The stairway leading up to the second floor is hideous. Looks like a handyman went to Home Depot and got some wire and supplies and put it together. Put the Country bank into this Country Inn.
Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Mark,Thank you for sharing your feedback with us. We appreciate your past patronage and apologize if the recent renovations did not meet your expectations. We understand that personal taste may differ, but rest assured that our renovation process was carried out with careful consideration. We value your input and will take it into account for future improvements.

10/10 Excellent

Barbara Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Barbara Jean,Thank you for choosing our hotel for your stay! We truly appreciate your positive rating and hope you had a wonderful experience with us. We value your feedback and would love to welcome you back in the future. Please don't hesitate to reach out if there is anything we can assist you with.

10/10 Excellent

James, Fargo

Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello James,Thank you for choosing our hotel for your stay! We are glad to hear that you had a wonderful experience. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Tammy,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you rated your experience with us so highly. We strive to provide exceptional service and it is rewarding to know that we met your expectations. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

James, Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to lay your head. Clean room and good priced
Stayed 1 night in Dec 2023
Response from Manager on Dec 27, 2023
Hello James,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our rooms clean and reasonably priced. Your satisfaction is important to us and we appreciate your positive feedback. We hope to welcome you back for another pleasant stay in the future.

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean. Nice Hotel
Spent 3 nights for business. Very Clean.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Gerald,Thank you for choosing our hotel for your business stay. We're delighted to hear that you found our property to be very clean. We strive to provide a comfortable and clean environment for all of our guests. We hope to have the pleasure of welcoming you back in the future.