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Reviews of Embassy Suites Corpus Christi

3.5 out of 5
Embassy Suites Corpus Christi
4337 S Padre Island Dr, Corpus Christi, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Corina Y

Business traveler, Traveled with family
The room was extremely hot. Air conditioning seemed to not work.
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is outdated. It badly needs to be updated. Wall paper coming off and decor is fading and coming apart.
Stayed 1 night in Apr 2024

10/10 Excellent

Jaquelin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around. Clean and spacious room. Delicious food and drinks. Thank you for a wonderful stay!
Stayed 1 night in Apr 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
We needed accommodations for 3 single adults. We booked a room with 2 queen beds & a sofa sleeper. It was a perfect setup, especially with the sink outside the bathroom. We were very pleased with the room.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
New parking car on-line set-up was ridiculous...took me 5 minutes to set it up whereas it would have taken the staff 15 seconds to get basic car info. Don't overthink it.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia, Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our trips to Driscoll Children's Hospital. We love the Embassy Suites for their rooms, cleanliness, and friendliness of staff. And as always we love the breakfast and evening drinks and snacks. We will definitely continue to book our stays here.
Stayed 1 night in Apr 2024

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Could have outside seating
Stayed 2 nights in Apr 2024

10/10 Excellent

Toby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free drinks at night was great way to relax after a long ride trip. Limit 2 per person. The room was clean and you could not hear anything outside the door. The hot breakfast was great too. We loved the open concept to the first floor. Pool looked nice but we chose to let all the kids have fun.
Stayed 1 night in Mar 2024

2/10 Terrible

Adrian

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had to leave, the place is not a three star hotel
Stayed 1 night in Mar 2024

8/10 Good

Lorraine, Del Rio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Furniture is dated. We had a leak in our room which maintenance came and fixed but still continued leaking two days later. There was something in the bathroom that made us sneeze and our noses drain each time we showered or spent too long in there. Breakfast Alton’s were great.
Stayed 5 nights in Mar 2024

8/10 Good

Amber

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
They have a great breakfast and the rooms were nice. They also have happy hour in the evening. The pool was nice but too many young children in the jacuzzi. The staff in the front were nice but the people cleaning the rooms were not so nice. When passing by their cleaning carts with our luggage they seemed upset because we couldn't pass by and they had to scoot over. The hotel does need some upgrades. The doors and edges of cabinets in the rooms were peeling and looked old. There was also a pair of children's socks under the curtains in the livingroom. Also both elevators were out on the back side of the hotel so we had to take the stairs during checkout. Overall are stay was good besides the minor details.
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
This was a typically nice Embassy Suites property but showing its age. The air inside is quite humid, which can also be felt in the carpets, but probably understandable given the humid climate near the ocean. Only 2 out of 4 elevators were in service over 3 days, so being on the upper floors was a bit inconvenient. We didn't use the breakfast service but it looked nice. The staff was very friendly and accommodating, especially Jason (I think his name was) at the front desk.
Stayed 2 nights in Mar 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
My family and I typically stay at this particular Embassy Suites but this last stay was not so good. Our AC was not functioning properly and when we asked for a fan at the front we were told the AC was working just fine, secondly we chose this location for the indoor pool but someone unfortunately broke a glass in the pool area causing them to shut down the pool. I will consider other options next time.
Stayed 3 nights in Mar 2024

4/10 Poor

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had problems with the A/C you either get hot or cold not very convenient. Rooms not that quiet in between outside noise is fine. Staff is friendly. Not enough staff at the restaurant or bar.
Stayed 4 nights in Mar 2024

6/10 Okay

Sergio

Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Nice, open area, fresh food. Only complaint would be the milk was empty when we needed it. Omelettes were fantastic. Loved not being crammed up next to other guests - open atrium was wonderful.
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my family of 5. Stayed in a suite. Very nice clean, enjoyed our stay will certainly recommend to fiends & family.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary happy hour and very family friendly and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home, the staff is extra friendly! We would not stay anywhere else when in Corpus. Our bar tender was also very nice and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Feb 2024

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, breakfast is amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortabke beds and pillows. Loved the happy hour reception they have in the evenings, was an added bonus. Was a happy place to stay!
Stayed 2 nights in Feb 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property and has an older look and feel. Like built in the late 70s early 80s. These will never get above a three from me.
Stayed 3 nights in Feb 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place considering it’s age
Stayed 3 nights in Feb 2024

10/10 Excellent

Felicia

Stayed 1 night in Feb 2024

10/10 Excellent

Rosie

Traveled with partner
The front desk workers were very helpful and knowledgeable!! Clean rooms and lots of extras with happy hour and delicious breakfast!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good size room for four. Great breakfast included. We’ll stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Madeline, De Pere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely old and need to some work but clean and the staff was really nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Lydia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms must be remodeled. It is time for an update.
Stayed 1 night in Jan 2024

8/10 Good

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
Quiet and clean
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel quiet and clean. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Karin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price we paid, alot could've been better, bathroom was small, and not very clean. You can see mold starting to grow. Pool was okay. Very strong chlorine. Burning my eyes just being in the area. Didnt enforce no glass inside the pool area. Alot of adults had thier glassware left by the jaccuzi area, ended up having to pick up after those ppl since no worker came. Didnt want those kids to play with it(i had to stop some kids to stop) and break them in the pool or on the floor. Barely had any towel. Had to ask the front desk and when the worker came to refill it it was gone in 5 min. And she never came back to refill the towels again. So overall it was meh. Could've been alot better. Its one of the expensive hotel in the area so i was expecting better quality
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am very sorry to hear you had issues with the hotel guest room size, indoor pool, and the cleanliness of the guest room bathroom. This is not the standard we hold ourselves too. Thank you for helping with the glassware in the pool. At the hotel we do ask guest to not eat or drink in the pool area. Management does their best to make sure the area is clear, and I am sorry they were not their to help. We are very sorry the guest did not follow these guidelines. I would also like to extend an apology to there being no towels when needed. At the hotel we do the best we can to keep up with the demand of pool guests and it looks like we fell short here. We will take all of your comments under consideration as we look to improve the customer experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Shelbi

Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Rodney

Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Overall a good stay
Overall we enjoyed our stay at the Embassy Suites. We enjoyed the daily evening happy hour although the lighting and ambience was a bit dreary because of the weather outside. The suite was a good size. Everything was clean but the hotel rooms could use an update as they are beginning to show their age; especially the couches. Room was cleaned daily which we appreciated. The one negative and I hate to point this out is that I saw a roach the first night there by the kitchenette in the room. I killed it and didn’t see any others but wish I hadn’t seen that. The hotel is right by the highway and convenient to everything.
Stayed 3 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the clean guest rooms and evening reception to your liking. I am very sorry you had issues with insects in the guest room and was unhappy with the guest room couches. We will take all of your comments under consideration as we look to enhance the guest experience. I am happy to see you enjoyed the stay overall. Thank for giving us a ten! We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, as usual
Check in was fast, and staff very kind and professional. There was bad weather (ice and unusually cold), but the hotel was perfect!
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 22, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel staff fast and professional. I am very sorry the weather was cold and icy. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

Lisa

Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 22, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Josh

Traveled with family and small children
Heat not working good and windows need to be replaced
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am very sorry to hear you found the hotel room heater not working and the windows not in proper condition. We will take your comments under consideration as we improve the customer experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR!!
This is probably the best hotel I have ever stayed at. Breakfast was amazing and love that the pool opens at 8 and check out is at 10. Family friendly and everyone interaction with staff was amazing! This will be the only hotel I stay in when I travel to corpus!
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and cooked to order breakfast to your liking. Thank you for sharing the great kudos on the hotel staff. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
trip to Corpus
Property is old, worn, and "tired", not in line with my normal Embassy Suites experience. Breakfast was very nice; well served and attended under difficult circumstances witha bi crowd of students etc. tha all came at the same time. Jacob at front desk very helpful and welcoming.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am very sorry you were unhappy with the hotel guest rooms. This is not the standard we hold ourselves to. We will take your comments under consideration as we improve the customer experience. I am happy to see you enjoyed the hotel staff and cooked to order breakfast. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities
They just need more organization with the Parking. I've stayed there several times and I always have trouble finding parking
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am very sorry to hear you found the hotel parking to be difficult. We will take your comments under consideration as we improve the customer experience. I am happy to see you enjoyed the overall hotel and staff. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
When we folded out the sofa bed the sheets were stained with food debris in it.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am very sorry to hear you found the hotel room bed linens dirty. This is not the standard we hold our selves too. We will take your comments under consideration as we improve the customer experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Everyone is always so nice, they treat you like family. We love Jason at the check in and Joe cooking breakfast!
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 17, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel staff and cooked to order breakfast to your liking. Thank you for sharing the kind words. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.